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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • helgonet12H Offline
      helgonet12
      last edited by helgonet12

      I don’t know if it is a bug and it has been reported before. But when pressing and holding the lower button you use the short cut and it goes to control panel. Which is correct. But it doesn’t show battery, alarm (if you have one active) and day , date and month. You need to press up to see this info. I use this short cut a lot since you cannot have date on the watch face. ( I know you can press the screen and change) but use the shortcut goes faster thang change it on the watch face because you need to first press the button to “wake” up the watch and the change it on the watch face and I often need to press multiple times before it reacts. Not always but often. And since the watch faces probably will not change ( according to a forum admin/ field tester in another tread) it would be nice if this gets fixed.

      1 Reply Last reply Reply Quote 0
      • flucaF Offline
        fluca Silver Members
        last edited by

        I think I found another possible bug yesterday.
        During my run with custom mode I realized that the option to turn off wrist hr during activity does not work.
        I tried twice.

        freeheelerF L 2 Replies Last reply Reply Quote 0
        • freeheelerF Offline
          freeheeler @fluca
          last edited by

          @fluca
          that’s known 🙈

          living sideways

          DrSilverthornD 1 Reply Last reply Reply Quote 1
          • DrSilverthornD Offline
            DrSilverthorn @freeheeler
            last edited by

            I recently added an unsecured wifi network to my vertical (so now there are two networks set up, one secure (my home network), and the other the new unsecure one). I hooked it up to the charger, thinking it would download maps. However the watch would beep, then display a message about the map download being paused, and then to connect to a charger and wlan network). It would then start downloading, beep, and then the whole process would start over. It was similar behavior to the charger connection not being secure). So I tried cleaning the connections, with no change. I tried restarting, no change. I then removed the unsecure network, and everything was normal. But I can’t download maps, when I thought I’d be able to. The network seems solid, since I’ve been using it with my phone and tablet.

            Suunto Vertical Ti Solar, Garmin Enduro, Polar VV2

            Brad_OlwinB Todd DanielczykT 2 Replies Last reply Reply Quote 0
            • Brad_OlwinB Offline
              Brad_Olwin Moderator @DrSilverthorn
              last edited by

              @DrSilverthorn there may be characters in SSID that prevent adding a viable connection. I cannot remember what some of them were.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              DrSilverthornD 1 Reply Last reply Reply Quote 0
              • Todd DanielczykT Offline
                Todd Danielczyk Gold Members @DrSilverthorn
                last edited by

                @DrSilverthorn the work around for unsecured WIFi is to use your phone as a Hotspot and connect your phone to the unsecured WiFi.

                https://forum.suunto.com/post/132541

                I did exactly this in a hotel recently and got map updates.

                DrSilverthornD 1 Reply Last reply Reply Quote 0
                • DrSilverthornD Offline
                  DrSilverthorn @Brad_Olwin
                  last edited by

                  @Brad_Olwin No usual characters in the SSID.

                  Suunto Vertical Ti Solar, Garmin Enduro, Polar VV2

                  1 Reply Last reply Reply Quote 0
                  • DrSilverthornD Offline
                    DrSilverthorn @Todd Danielczyk
                    last edited by

                    @Todd-Danielczyk Thanks, will give this a try at next charge.

                    Suunto Vertical Ti Solar, Garmin Enduro, Polar VV2

                    1 Reply Last reply Reply Quote 1
                    • ? Offline
                      A Former User
                      last edited by

                      Hello everyone,
                      I must be cursed! I received my second vertical yesterday at the end of the day. As soon as I started it, I got a message “the device recovered from an error”. It’s off to a good start! The first I got an error code 2.25.63…

                      This does not give me confidence for the future.

                      I still performed a soft reset then the latest update. The watch does not seem to be malfunctioning at the moment (apart the OHR values -> between 95 and 120 at rest, the counting of steps and the TSS, TCL data delayed with the application.

                      1 Reply Last reply Reply Quote 0
                      • ? Offline
                        A Former User
                        last edited by A Former User

                        And it continues !!!
                        I don’t understand how a brand like Suunto can leave a watch on the market with so many bugs! As much as the construction of the product is impeccable, the software contains multiple bugs and malfunctions! In 2 days, I suffered 2 crashes while running. The step counter tells me more than 10,000 steps in a day where I spend 6 hours sitting at the office. Example of this afternoon where the watch counts 3467 while I vacuum. (with a cardio at 125 please) At this value, I am at 5:00 per km in running.
                        This software is really a big piece of shit! My wife’s Forerunner 255 does much better!
                        The chat does not respond. No support! Before it’s too late I think my Suunto adventure ends here! I will take advantage of the 14 days to return this watch and get a refund.

                        TieutieuT zhang965Z 2 Replies Last reply Reply Quote 0
                        • TieutieuT Offline
                          Tieutieu Platinum Member @Guest
                          last edited by Tieutieu

                          @Fizzgig Sorry to hear that…unfortunatly as many times repeated, many of us don’t experiment what you are…
                          It’s a shame you suffer of so much issues…

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          ? 1 Reply Last reply Reply Quote 4
                          • zhang965Z Offline
                            zhang965 @Guest
                            last edited by

                            @Fizzgig said in Suunto Vertical: Bug Collection:

                            And it continues !!!
                            I don’t understand how a brand like Suunto can leave a watch on the market with so many bugs! As much as the construction of the product is impeccable, the software contains multiple bugs and malfunctions! In 2 days, I suffered 2 crashes while running. The step counter tells me more than 10,000 steps in a day where I spend 6 hours sitting at the office. Example of this afternoon where the watch counts 3467 while I vacuum. (with a cardio at 125 please) At this value, I am at 5:00 per km in running.
                            This software is really a big piece of shit! My wife’s Forerunner 255 does much better!
                            The chat does not respond. No support! Before it’s too late I think my Suunto adventure ends here! I will take advantage of the 14 days to return this watch and get a refund.

                            That’s a nice pace.
                            Bon courage !

                            Winners Wear Winners

                            1 Reply Last reply Reply Quote 1
                            • ? Offline
                              A Former User @Tieutieu
                              last edited by A Former User

                              @Tieutieu

                              Poor suunto!!

                              Even when synchronizing, the watch and the application do not give the same values ​​-. In addition to being completely false, the data does not match the application. Sunnto development is too strong!!!
                              Sorry but I’m getting my 800 euros back which I’m going to give to the American giant! I’m willing to favor European manufacturing, carbon compensation, but then I have to spend 800 euros for crappy software, no, sorry !!!
                              The Strongest !! 386 steps just while going to the toilet 😂 😂 😂

                              IMG_0002.jpeg

                              IMG_0003.png

                              S 1 Reply Last reply Reply Quote 3
                              • S Offline
                                soisan @Guest
                                last edited by

                                @Fizzgig No need to feel sorry! You are happy with Garmin, we are happy with Suunto, no hard feelings! Enjoy your sports!

                                1 Reply Last reply Reply Quote 5
                                • L Offline
                                  lilaceo @fluca
                                  last edited by

                                  @fluca the same happens to me and another users. I’ll try a reset

                                  1 Reply Last reply Reply Quote 0
                                  • Jakub SliacanJ Offline
                                    Jakub Sliacan
                                    last edited by

                                    It seems that the “lap duration” field behaves like a “duration” field. Here’s a video of what I mean: https://photos.app.goo.gl/sNqDuiZWxh6523Ty7 and here’s a screenshot of the settings for that page (in that sport mode): https://photos.app.goo.gl/h1JRQLbhb6tFEJjA6.

                                    I’m assuming this is easily fixable (or am I overlooking something obvious?). Is this a place to report this? Couldn’t fine anywhere else to report bugs.

                                    Thanks

                                    isaziI Mff73M 3 Replies Last reply Reply Quote 0
                                    • isaziI Offline
                                      isazi Moderator @Jakub Sliacan
                                      last edited by

                                      @Jakub-Sliacan I am reporting it to Suunto, thanks

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      1 Reply Last reply Reply Quote 0
                                      • Mff73M Offline
                                        Mff73 @Jakub Sliacan
                                        last edited by Mff73

                                        @Jakub-Sliacan said in Suunto Vertical: Bug Collection:

                                        It seems that the “lap duration” field behaves like a “duration” field. Here’s a video of what I mean: https://photos.app.goo.gl/sNqDuiZWxh6523Ty7 and here’s a screenshot of the settings for that page (in that sport mode): https://photos.app.goo.gl/h1JRQLbhb6tFEJjA6.

                                        tried on my Vertical, in one of my trailruuning custom mode, i added a lap duration field : it is working as expected.

                                        Maybe you could try to delete your sport mode and recreate it (possibly it is corrupted).

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        isaziI 1 Reply Last reply Reply Quote 0
                                        • isaziI Offline
                                          isazi Moderator @Mff73
                                          last edited by

                                          @Mff73 @Jakub-Sliacan before deleting the sport mode, send logs via the app so that developers can see what went wrong.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          Mff73M 1 Reply Last reply Reply Quote 0
                                          • Mff73M Offline
                                            Mff73 @isazi
                                            last edited by

                                            @isazi
                                            i have no issue on my side ;), i will save time to dev and not send them my logs.

                                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                            Suunto Vertical all black
                                            Wife : S9PP
                                            SA: Always the latest beta :)
                                            Android 13, Galaxy S205G

                                            1 Reply Last reply Reply Quote 0
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