Spartan Sport Wrist HR Baro stucks in update mode
@Bastian-Schroll what are you using to contact support?
@isazi i tried the web chat on their homepage and facebook messenger … but no one was available.
Tomorrow i will try to call the hotline - but their buisiness times are rly crap for working people
@Bastian-Schroll a friend of mine was with the same problem.
Uninstalled suuntolink, switched off bluetooth and reboot the computer, after that installed again Suuntolink and worked. But I don’t know why this worked.
Let me add, reset the watch to factory settings.
@Bulkan i had tried this on two different PCs
Also tried a manual downgrade to 1.12.## which also failed, but after that i tried the newest version again and it run till the last step but then the watch does some disconnects and the update failed again
@Bastian-Schroll try also with the Suunto App. There is a support tab in settings.
@isazi OK I tried also the message via app now… Let’s see
Reached someone at the hotline - very fast support here
Watch goes now to Suunto via express shipping.
I want to thank you, for your help and will give you a update in a few days Lets see …
Arrived at the service center this morning.
Now its on his way back to me. Very fast support. Lets see the result when it arrives here.
Dear customer, I have replaced your device with a replacement unit.
Best regards, Suunto Service Center
Yesterday my watch came back to me - and it works fine now.
Lets see the first training today - thanks for your help anyway.