Suunto 7: Breaks in Fit daily heart rate

Looks like Google has just pushed updates to both phone and watch Fit apps. No new features announced, so I’d assume we are seeing bug fixes. Who knows? Maybe this will resolve the daily heart rate breaks. After force-stop and cache clean things appear to be working fine for the past few hours.

pilleus

@NickK this would explain the fact that I had no problems at all. Fit on the phone was updated on 30.01.20, on the watch too. I setup the watch on 31.01.20, both updates included.

@pilleus We are talking new updates, pushed today I was setting up on Feb 1 and picked everything prior to that day in initial updates.

Actually, there was one new feature in phone’s Fit: the application theme can now be selected in preferences.

pilleus

@NickK said in Suunto 7: Breaks in Fit daily heart rate:

new updates

In Android? I have just checked PlayStore, no updates available for Fit.

@pilleus Yes, Android. I’m sure Play Store rollout globally is staggered. The latest update I see is from today, Feb 6

pilleus

@NickK okay, Germany at the end of the world

pilleus

@NickK said in Suunto 7: Breaks in Fit daily heart rate:

The latest update I see is from today, Feb 6

Which version is in the latest update shown?

Here my last update:

Screenshot_20200207_092124_com.android.vending~2.jpg

cjp131

Have you been able to resolve your heart rate issues here, @NickK? My S7 seems to be doing the same thing…

@cjp131 Unfortunately, no. New version of Fit both the phone/client, force-stopping/cache clearing/watch reboot all fix issue for a short amount of time, and then it comes back. I don’t think I encountered it with Fossil. Might switch for a few days to it just to double check.

So, over the weekend I reset my Suunto 7 to see if @pilleus reset during his setup would help in my case. For one day, heart rate in Fit was perfect. I was about to post this as a solution, but then things went back straight to where they used to be.

In other words, @Brad_Olwin is right: save yourself time and don’t do any resets. These won’t help for longer than a day. So far force-stopping fit and clearing cache proved the only short lived workaround.

@Dimitrios-Kanellopoulos Oh, and an interesting observation about breaks… I noticed it takes fairly long for Fit to lock on my heart rate, often upward of 20-25 sec. One time when it didn’t measure heart rate for a few hours, I took a manual reading. Fit took good 30 sec trying to get heart rate, failed, and silently exited the manual HR screen without saying anything. I did it again. After about 20-25 sec. it got the heart rate. Could it be the issue with fit is that it’s timing out trying to get HR?

pilleus

@NickK said in Suunto 7: Breaks in Fit daily heart rate:

For one day, heart rate in Fit was perfect.

For 10 days the heart rate is perfect with my S7.

Without gaps, without problems. Just the sync is different from the S7 to Google cloud compared to Fit on the smartphone to Google cloud. With my two WearOS watches. Fit on the watch lags behind the smartphone.

I gave Fit all permissions, gps/location excluded.

@pilleus Don’t know what to say Do you happen to run non-Suunto watch face? That’s always on with abmient mode, like that 3100 Essential?

Switched back to Fossil G5 that talks to the exact same phone and has the exact same setup in watch’s Fit including permissions, and I’m not seeing any breaks. The only differences are hardware, vendor specific bits including sensor packages, and the watch face. Will use it for a few days just to make sure (Suunto 7 was also good the first day or two after initial setup and then after reset).

Arguably, Fit’s 24/7 HR isn’t terribly useful with the whole 2-3 data points per hour, but it’s mightily annoying seeing breaks nevertheless.

pilleus

@NickK said in Suunto 7: Breaks in Fit daily heart rate:

Do you happen to run non-Suunto watch face? That’s always on with abmient mode, like that 3100 Essential?

I switch between the 3100 Essential (no AOD, no heart rate in the customizable fields) and the https://play.google.com/store/apps/details?id=fr.thema.wear.watch.destroy (no AOD, no heart rate in the customizable fields).

@pilleus So, 3100 Essential with Powersave Tilt to Wake, no AOD / no tilt to wake / no tap to wake?

pilleus

@NickK

Dimitrios Kanellopoulos

I am watching and reading about your issue and @Brad_Olwin 's and I reporting on this.

I am putting as much prio as I can.

Would be great to have the same setup as @pilleus …

I would check another thing: Battery optimizastion on the watch for FIT.

That said ^ it should not be a problem

@Dimitrios-Kanellopoulos Sure, thanks a lot for looking into this. Battery optimization would be whatever the watch came with. I haven’t changed anything one bit in that regard.

Dimitrios Kanellopoulos

@NickK yeah I understand that, but perhaps unlisting it (not - optimised) would worth the test. Could be as that small issue , that someone did a boo boo

trinitao

Hi everyone, new Suunto 7 user here from Germany. Sorry for digging out this old thread, but I have exactly the same issues that @NickK describes. The daily heart rate measurement in fit does’nt start automatically, and even after activating it once there are more gaps than graphs throughout the day. I guess it would be even more if I would’nt check it continuously. Even in the phases where it seems to work the interval varies between 2 measurements per hour and 1 measurement in 2 hours. Last week it worked fine for two days, but after a reboot it was all like before.

I was wondering if there is any solution or workaround for that issue, since no posts came here anymore. Or did I just miss anything? I bought the Christmas special edition two weeks ago, so this should be a fairly new device and it runs on the latest software. I’m also not sure what @Dimitrios-Kanellopoulos means with battery optimization for fit. I just know the power saving mode of the watch and battery options in the Suunto wear app.

Thanks for your help!
Matt

Jamie BG

@pilleus updated last night again to 2.49.13-230