Suunto 7: Breaks in Fit daily heart rate

[Brad_Olwin]

@pilleus With the last firmware update, my daily HR improved a lot and I saw few “breaks.” Others seemed to be having more issues. It may be a Fit to watch connection as opposed to the HR and may be an issue for Google. I think Suunto is planning to port the activities to SA, which would be much better IMHO.

[pilleus]

@Brad_Olwin said in Suunto 7: Breaks in Fit daily heart rate:

I think Suunto is planning to port the activities to SA, which would be much better IMHO.

But I hope that the export to Fit will stay alive as an option (ticwatch can sync to the own health app and/or to Fit) , because in Fit there are all data available (heart rate, steps, sleep, activities, weight) from several watches. For me a reason to choose the WearOS powered S7.

[pilleus]

@Brad_Olwin said in Suunto 7: Breaks in Fit daily heart rate:

port the activities to SA

In my Suunto App at the phone there is an information amongst my activities which is showing S7 and Google Fit.

I would return the S7 if it shouldn’t be possible in the future to sync with Fit as sold and touted.

[Bulkan]

@pilleus This is what I want. Sleep, heart rate and steps in Suunto app and in Health in OS.

[A Former User]

@Brad_Olwin Yes, reset is time consuming but I think it’s the only way forward. Rebooted the watch after charging today. Already have several breaks inside a three hour period. The watch’s been on my wrist since 7:00 but hasn’t measured heart heart rate until 7:47, then it took another reading at 8:34 and called it a day. It’s 9:52 now, I launched Fit on the watch several times, but it’s holding tight. No daily HR for ya!

I think the problem is Fit on Wear OS. If this were a phone connectivity issue, I’d imagine I would have still had a decent graph in my watch’s Fit.

[A Former User]

Looks like daily HR is getting worse by the day for me, sadly. After today’s reboot, Fit is pretty much out:

That single value around 11:05 is a manual reading. Basically, daily HR hasn’t worked since about 9:00. Forced-exited Fit on the watch, cleared the cache. Will see if this helps.

[Brad_Olwin]

@pilleus I don’t think that Fit import will be changed, I think that the data will be collected in SA as well.

[pilleus]

@Brad_Olwin said in Suunto 7: Breaks in Fit daily heart rate:

@pilleus I don’t think that Fit import will be changed, I think that the data will be collected in SA as well.

It’s okay, I was wrong. Fit is the app which collects data from the sensors in the watch. It’s a native function of Fit and has nothing to do with Suunto App.

This will remain (steps, heart rate, distance) even if the data are synced into the Suunto App. And if there will be no connection between Suunto App and Fit to export activities, it does not matter, because I import the activities from Strava to Fit.

[A Former User]

Looks like Google has just pushed updates to both phone and watch Fit apps. No new features announced, so I’d assume we are seeing bug fixes. Who knows? Maybe this will resolve the daily heart rate breaks. After force-stop and cache clean things appear to be working fine for the past few hours.

[pilleus]

@NickK this would explain the fact that I had no problems at all. Fit on the phone was updated on 30.01.20, on the watch too. I setup the watch on 31.01.20, both updates included.

[A Former User]

@pilleus We are talking new updates, pushed today I was setting up on Feb 1 and picked everything prior to that day in initial updates.

Actually, there was one new feature in phone’s Fit: the application theme can now be selected in preferences.

[pilleus]

@NickK said in Suunto 7: Breaks in Fit daily heart rate:

new updates

In Android? I have just checked PlayStore, no updates available for Fit.

[A Former User]

@pilleus Yes, Android. I’m sure Play Store rollout globally is staggered. The latest update I see is from today, Feb 6

[pilleus]

@NickK okay, Germany at the end of the world

[pilleus]

@NickK said in Suunto 7: Breaks in Fit daily heart rate:

The latest update I see is from today, Feb 6

Which version is in the latest update shown?

Here my last update:

[cjp131]

Have you been able to resolve your heart rate issues here, @NickK? My S7 seems to be doing the same thing…

[A Former User]

@cjp131 Unfortunately, no. New version of Fit both the phone/client, force-stopping/cache clearing/watch reboot all fix issue for a short amount of time, and then it comes back. I don’t think I encountered it with Fossil. Might switch for a few days to it just to double check.

[A Former User]

So, over the weekend I reset my Suunto 7 to see if @pilleus reset during his setup would help in my case. For one day, heart rate in Fit was perfect. I was about to post this as a solution, but then things went back straight to where they used to be.

In other words, @Brad_Olwin is right: save yourself time and don’t do any resets. These won’t help for longer than a day. So far force-stopping fit and clearing cache proved the only short lived workaround.

@Dimitrios-Kanellopoulos Oh, and an interesting observation about breaks… I noticed it takes fairly long for Fit to lock on my heart rate, often upward of 20-25 sec. One time when it didn’t measure heart rate for a few hours, I took a manual reading. Fit took good 30 sec trying to get heart rate, failed, and silently exited the manual HR screen without saying anything. I did it again. After about 20-25 sec. it got the heart rate. Could it be the issue with fit is that it’s timing out trying to get HR?

[pilleus]

@NickK said in Suunto 7: Breaks in Fit daily heart rate:

For one day, heart rate in Fit was perfect.

For 10 days the heart rate is perfect with my S7.

Without gaps, without problems. Just the sync is different from the S7 to Google cloud compared to Fit on the smartphone to Google cloud. With my two WearOS watches. Fit on the watch lags behind the smartphone.

I gave Fit all permissions, gps/location excluded.

[A Former User]

@pilleus Don’t know what to say Do you happen to run non-Suunto watch face? That’s always on with abmient mode, like that 3100 Essential?

Switched back to Fossil G5 that talks to the exact same phone and has the exact same setup in watch’s Fit including permissions, and I’m not seeing any breaks. The only differences are hardware, vendor specific bits including sensor packages, and the watch face. Will use it for a few days just to make sure (Suunto 7 was also good the first day or two after initial setup and then after reset).

Arguably, Fit’s 24/7 HR isn’t terribly useful with the whole 2-3 data points per hour, but it’s mightily annoying seeing breaks nevertheless.