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    Suunto 7: Breaks in Fit daily heart rate

    Scheduled Pinned Locked Moved Suunto 7
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    • ? Offline
      A Former User @Guest
      last edited by A Former User

      Looks like daily HR is getting worse by the day for me, sadly. After today’s reboot, Fit is pretty much out:

      Screenshot_20200206-110936.jpg

      That single value around 11:05 is a manual reading. Basically, daily HR hasn’t worked since about 9:00. Forced-exited Fit on the watch, cleared the cache. Will see if this helps.

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      • Brad_OlwinB Offline
        Brad_Olwin Moderator @pilleus
        last edited by

        @pilleus I don’t think that Fit import will be changed, I think that the data will be collected in SA as well.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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        • pilleusP Offline
          pilleus @Brad_Olwin
          last edited by

          @Brad_Olwin said in Suunto 7: Breaks in Fit daily heart rate:

          @pilleus I don’t think that Fit import will be changed, I think that the data will be collected in SA as well.

          It’s okay, I was wrong. Fit is the app which collects data from the sensors in the watch. It’s a native function of Fit and has nothing to do with Suunto App.

          This will remain (steps, heart rate, distance) even if the data are synced into the Suunto App. And if there will be no connection between Suunto App and Fit to export activities, it does not matter, because I import the activities from Strava to Fit.

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          • ? Offline
            A Former User
            last edited by A Former User

            Looks like Google has just pushed updates to both phone and watch Fit apps. No new features announced, so I’d assume we are seeing bug fixes. Who knows? Maybe this will resolve the daily heart rate breaks. After force-stop and cache clean things appear to be working fine for the past few hours.

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            • pilleusP Offline
              pilleus @Guest
              last edited by

              @NickK this would explain the fact that I had no problems at all. Fit on the phone was updated on 30.01.20, on the watch too. I setup the watch on 31.01.20, both updates included. 👍

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              • ? Offline
                A Former User @pilleus
                last edited by A Former User

                @pilleus We are talking new updates, pushed today 😂 I was setting up on Feb 1 and picked everything prior to that day in initial updates.

                Actually, there was one new feature in phone’s Fit: the application theme can now be selected in preferences.

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                • pilleusP Offline
                  pilleus @Guest
                  last edited by

                  @NickK said in Suunto 7: Breaks in Fit daily heart rate:

                  new updates

                  In Android? I have just checked PlayStore, no updates available for Fit. 😳

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                  • ? Offline
                    A Former User @pilleus
                    last edited by

                    @pilleus Yes, Android. I’m sure Play Store rollout globally is staggered. The latest update I see is from today, Feb 6

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                    • pilleusP Offline
                      pilleus @Guest
                      last edited by

                      @NickK okay, Germany at the end of the world 😅

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                      • pilleusP Offline
                        pilleus @Guest
                        last edited by pilleus

                        @NickK said in Suunto 7: Breaks in Fit daily heart rate:

                        The latest update I see is from today, Feb 6

                        Which version is in the latest update shown? 🤔

                        Here my last update:

                        Screenshot_20200207_092124_com.android.vending~2.jpg

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                        • C Offline
                          cjp131
                          last edited by

                          Have you been able to resolve your heart rate issues here, @NickK? My S7 seems to be doing the same thing…

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                          • ? Offline
                            A Former User @cjp131
                            last edited by

                            @cjp131 Unfortunately, no. New version of Fit both the phone/client, force-stopping/cache clearing/watch reboot all fix issue for a short amount of time, and then it comes back. I don’t think I encountered it with Fossil. Might switch for a few days to it just to double check.

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                            • ? Offline
                              A Former User
                              last edited by

                              So, over the weekend I reset my Suunto 7 to see if @pilleus reset during his setup would help in my case. For one day, heart rate in Fit was perfect. I was about to post this as a solution, but then things went back straight to where they used to be.

                              In other words, @Brad_Olwin is right: save yourself time and don’t do any resets. These won’t help for longer than a day. So far force-stopping fit and clearing cache proved the only short lived workaround.

                              @Dimitrios-Kanellopoulos Oh, and an interesting observation about breaks… I noticed it takes fairly long for Fit to lock on my heart rate, often upward of 20-25 sec. One time when it didn’t measure heart rate for a few hours, I took a manual reading. Fit took good 30 sec trying to get heart rate, failed, and silently exited the manual HR screen without saying anything. I did it again. After about 20-25 sec. it got the heart rate. Could it be the issue with fit is that it’s timing out trying to get HR?

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                              • pilleusP Offline
                                pilleus @Guest
                                last edited by

                                @NickK said in Suunto 7: Breaks in Fit daily heart rate:

                                For one day, heart rate in Fit was perfect.

                                For 10 days the heart rate is perfect with my S7. 🤔

                                Without gaps, without problems. Just the sync is different from the S7 to Google cloud compared to Fit on the smartphone to Google cloud. With my two WearOS watches. Fit on the watch lags behind the smartphone.

                                I gave Fit all permissions, gps/location excluded.

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                                • ? Offline
                                  A Former User @pilleus
                                  last edited by A Former User

                                  @pilleus Don’t know what to say 😕 Do you happen to run non-Suunto watch face? That’s always on with abmient mode, like that 3100 Essential?

                                  Switched back to Fossil G5 that talks to the exact same phone and has the exact same setup in watch’s Fit including permissions, and I’m not seeing any breaks. The only differences are hardware, vendor specific bits including sensor packages, and the watch face. Will use it for a few days just to make sure (Suunto 7 was also good the first day or two after initial setup and then after reset).

                                  Arguably, Fit’s 24/7 HR isn’t terribly useful with the whole 2-3 data points per hour, but it’s mightily annoying seeing breaks nevertheless.

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                                  • pilleusP Offline
                                    pilleus @Guest
                                    last edited by

                                    @NickK said in Suunto 7: Breaks in Fit daily heart rate:

                                    Do you happen to run non-Suunto watch face? That’s always on with abmient mode, like that 3100 Essential?

                                    I switch between the 3100 Essential (no AOD, no heart rate in the customizable fields) and the https://play.google.com/store/apps/details?id=fr.thema.wear.watch.destroy (no AOD, no heart rate in the customizable fields).

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                                    • ? Offline
                                      A Former User @pilleus
                                      last edited by

                                      @pilleus So, 3100 Essential with Powersave Tilt to Wake, no AOD / no tilt to wake / no tap to wake?

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                                      • pilleusP Offline
                                        pilleus @Guest
                                        last edited by

                                        @NickK 👍

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                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager
                                          last edited by

                                          I am watching and reading about your issue and @Brad_Olwin 's and I reporting on this.

                                          I am putting as much prio as I can.

                                          Would be great to have the same setup as @pilleus …

                                          I would check another thing: Battery optimizastion on the watch for FIT.

                                          That said ^ it should not be a problem

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                                          • ? Offline
                                            A Former User @Dimitrios Kanellopoulos
                                            last edited by A Former User

                                            @Dimitrios-Kanellopoulos Sure, thanks a lot for looking into this. Battery optimization would be whatever the watch came with. I haven’t changed anything one bit in that regard.

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