Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Suunto 7: Breaks in Fit daily heart rate

    Scheduled Pinned Locked Moved Suunto 7
    57 Posts 8 Posters 3.6k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • pilleusP Offline
      pilleus @Guest
      last edited by

      @NickK said in Suunto 7: Breaks in Fit daily heart rate:

      new updates

      In Android? I have just checked PlayStore, no updates available for Fit. 😳

      https://www.instagram.com/moves.are.life/
      Suunto Vertical Black Lime
      Suunto 9 Peak Pro Black
      Suunto Spartan Ultra Stealth Titanium

      ? 1 Reply Last reply Reply Quote 0
      • ? Offline
        A Former User @pilleus
        last edited by

        @pilleus Yes, Android. I’m sure Play Store rollout globally is staggered. The latest update I see is from today, Feb 6

        pilleusP 2 Replies Last reply Reply Quote 1
        • pilleusP Offline
          pilleus @Guest
          last edited by

          @NickK okay, Germany at the end of the world 😅

          https://www.instagram.com/moves.are.life/
          Suunto Vertical Black Lime
          Suunto 9 Peak Pro Black
          Suunto Spartan Ultra Stealth Titanium

          1 Reply Last reply Reply Quote 0
          • pilleusP Offline
            pilleus @Guest
            last edited by pilleus

            @NickK said in Suunto 7: Breaks in Fit daily heart rate:

            The latest update I see is from today, Feb 6

            Which version is in the latest update shown? 🤔

            Here my last update:

            Screenshot_20200207_092124_com.android.vending~2.jpg

            https://www.instagram.com/moves.are.life/
            Suunto Vertical Black Lime
            Suunto 9 Peak Pro Black
            Suunto Spartan Ultra Stealth Titanium

            Jamie BGJ 1 Reply Last reply Reply Quote 0
            • C Offline
              cjp131
              last edited by

              Have you been able to resolve your heart rate issues here, @NickK? My S7 seems to be doing the same thing…

              ? 1 Reply Last reply Reply Quote 0
              • ? Offline
                A Former User @cjp131
                last edited by

                @cjp131 Unfortunately, no. New version of Fit both the phone/client, force-stopping/cache clearing/watch reboot all fix issue for a short amount of time, and then it comes back. I don’t think I encountered it with Fossil. Might switch for a few days to it just to double check.

                1 Reply Last reply Reply Quote 0
                • ? Offline
                  A Former User
                  last edited by

                  So, over the weekend I reset my Suunto 7 to see if @pilleus reset during his setup would help in my case. For one day, heart rate in Fit was perfect. I was about to post this as a solution, but then things went back straight to where they used to be.

                  In other words, @Brad_Olwin is right: save yourself time and don’t do any resets. These won’t help for longer than a day. So far force-stopping fit and clearing cache proved the only short lived workaround.

                  @Dimitrios-Kanellopoulos Oh, and an interesting observation about breaks… I noticed it takes fairly long for Fit to lock on my heart rate, often upward of 20-25 sec. One time when it didn’t measure heart rate for a few hours, I took a manual reading. Fit took good 30 sec trying to get heart rate, failed, and silently exited the manual HR screen without saying anything. I did it again. After about 20-25 sec. it got the heart rate. Could it be the issue with fit is that it’s timing out trying to get HR?

                  pilleusP 1 Reply Last reply Reply Quote 1
                  • pilleusP Offline
                    pilleus @Guest
                    last edited by

                    @NickK said in Suunto 7: Breaks in Fit daily heart rate:

                    For one day, heart rate in Fit was perfect.

                    For 10 days the heart rate is perfect with my S7. 🤔

                    Without gaps, without problems. Just the sync is different from the S7 to Google cloud compared to Fit on the smartphone to Google cloud. With my two WearOS watches. Fit on the watch lags behind the smartphone.

                    I gave Fit all permissions, gps/location excluded.

                    https://www.instagram.com/moves.are.life/
                    Suunto Vertical Black Lime
                    Suunto 9 Peak Pro Black
                    Suunto Spartan Ultra Stealth Titanium

                    ? 1 Reply Last reply Reply Quote 0
                    • ? Offline
                      A Former User @pilleus
                      last edited by A Former User

                      @pilleus Don’t know what to say 😕 Do you happen to run non-Suunto watch face? That’s always on with abmient mode, like that 3100 Essential?

                      Switched back to Fossil G5 that talks to the exact same phone and has the exact same setup in watch’s Fit including permissions, and I’m not seeing any breaks. The only differences are hardware, vendor specific bits including sensor packages, and the watch face. Will use it for a few days just to make sure (Suunto 7 was also good the first day or two after initial setup and then after reset).

                      Arguably, Fit’s 24/7 HR isn’t terribly useful with the whole 2-3 data points per hour, but it’s mightily annoying seeing breaks nevertheless.

                      pilleusP 1 Reply Last reply Reply Quote 0
                      • pilleusP Offline
                        pilleus @Guest
                        last edited by

                        @NickK said in Suunto 7: Breaks in Fit daily heart rate:

                        Do you happen to run non-Suunto watch face? That’s always on with abmient mode, like that 3100 Essential?

                        I switch between the 3100 Essential (no AOD, no heart rate in the customizable fields) and the https://play.google.com/store/apps/details?id=fr.thema.wear.watch.destroy (no AOD, no heart rate in the customizable fields).

                        https://www.instagram.com/moves.are.life/
                        Suunto Vertical Black Lime
                        Suunto 9 Peak Pro Black
                        Suunto Spartan Ultra Stealth Titanium

                        ? 1 Reply Last reply Reply Quote 0
                        • ? Offline
                          A Former User @pilleus
                          last edited by

                          @pilleus So, 3100 Essential with Powersave Tilt to Wake, no AOD / no tilt to wake / no tap to wake?

                          pilleusP 1 Reply Last reply Reply Quote 1
                          • pilleusP Offline
                            pilleus @Guest
                            last edited by

                            @NickK 👍

                            https://www.instagram.com/moves.are.life/
                            Suunto Vertical Black Lime
                            Suunto 9 Peak Pro Black
                            Suunto Spartan Ultra Stealth Titanium

                            1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager
                              last edited by

                              I am watching and reading about your issue and @Brad_Olwin 's and I reporting on this.

                              I am putting as much prio as I can.

                              Would be great to have the same setup as @pilleus …

                              I would check another thing: Battery optimizastion on the watch for FIT.

                              That said ^ it should not be a problem

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              ? 1 Reply Last reply Reply Quote 1
                              • ? Offline
                                A Former User @Dimitrios Kanellopoulos
                                last edited by A Former User

                                @Dimitrios-Kanellopoulos Sure, thanks a lot for looking into this. Battery optimization would be whatever the watch came with. I haven’t changed anything one bit in that regard.

                                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @Guest
                                  last edited by

                                  @NickK yeah I understand that, but perhaps unlisting it (not - optimised) would worth the test. Could be as that small issue , that someone did a boo boo 😉

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 0
                                  • T Offline
                                    trinitao
                                    last edited by

                                    Hi everyone, new Suunto 7 user here from Germany. Sorry for digging out this old thread, but I have exactly the same issues that @NickK describes. The daily heart rate measurement in fit does’nt start automatically, and even after activating it once there are more gaps than graphs throughout the day. I guess it would be even more if I would’nt check it continuously. Even in the phases where it seems to work the interval varies between 2 measurements per hour and 1 measurement in 2 hours. Last week it worked fine for two days, but after a reboot it was all like before.

                                    I was wondering if there is any solution or workaround for that issue, since no posts came here anymore. Or did I just miss anything? I bought the Christmas special edition two weeks ago, so this should be a fairly new device and it runs on the latest software. I’m also not sure what @Dimitrios-Kanellopoulos means with battery optimization for fit. I just know the power saving mode of the watch and battery options in the Suunto wear app.

                                    Thanks for your help!
                                    Matt

                                    pilleusP 1 Reply Last reply Reply Quote 1
                                    • Jamie BGJ Offline
                                      Jamie BG Bronze Member @pilleus
                                      last edited by

                                      @pilleus updated last night again to 2.49.13-230

                                      1 Reply Last reply Reply Quote 0
                                      • pilleusP Offline
                                        pilleus @trinitao
                                        last edited by

                                        @trinitao I deactivated the sync from Suunto wear app to Google and deactivated an overlay from Suunto on the watch. The heart rate is shown proberly in Google Fit, even if I use several watches over the day. So far, no problems with my special setup.

                                        You could use the app heart trace 2 to have a continously heart rate reading and export to Google Fit.

                                        This would be the easiest solution. 👍

                                        https://www.instagram.com/moves.are.life/
                                        Suunto Vertical Black Lime
                                        Suunto 9 Peak Pro Black
                                        Suunto Spartan Ultra Stealth Titanium

                                        T 1 Reply Last reply Reply Quote 2
                                        • T Offline
                                          trinitao @pilleus
                                          last edited by

                                          @pilleus Thanks for your reply! I think your setup  doesn’t work for me as I still want the Suunto Data to be exported to Fit.
                                          Heart trace 2 could be an option, if it doesn’t drain the battery and sync works fast enough that I’m still able to use the Fit tile properly (left swipe section). Do you have experiences with this already?
                                          I wonder what could cause this behaviour with some devices. Doesn’t seem to be a hardware problem. Could anyone with this issue manage to get Fit work as expected or should I contact the customer service in this case?

                                          pilleusP 2 Replies Last reply Reply Quote 0
                                          • pilleusP Offline
                                            pilleus @trinitao
                                            last edited by

                                            @trinitao said in Suunto 7: Breaks in Fit daily heart rate:

                                            Thanks for your reply! I think your setup  doesn’t work for me as I still want the Suunto Data to be exported to Fit.

                                            Suunto data can be exported to Fit via Strava and SyncMyTracks. You do not loose anything. But you will get steps and 24/7 hr in Google Fit natively instead.

                                            https://www.instagram.com/moves.are.life/
                                            Suunto Vertical Black Lime
                                            Suunto 9 Peak Pro Black
                                            Suunto Spartan Ultra Stealth Titanium

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy