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    Suunto 7: Breaks in Fit daily heart rate

    Scheduled Pinned Locked Moved Suunto 7
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    • ? Offline
      A Former User @pilleus
      last edited by A Former User

      @pilleus Don’t know what to say 😕 Do you happen to run non-Suunto watch face? That’s always on with abmient mode, like that 3100 Essential?

      Switched back to Fossil G5 that talks to the exact same phone and has the exact same setup in watch’s Fit including permissions, and I’m not seeing any breaks. The only differences are hardware, vendor specific bits including sensor packages, and the watch face. Will use it for a few days just to make sure (Suunto 7 was also good the first day or two after initial setup and then after reset).

      Arguably, Fit’s 24/7 HR isn’t terribly useful with the whole 2-3 data points per hour, but it’s mightily annoying seeing breaks nevertheless.

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      • pilleusP Offline
        pilleus @Guest
        last edited by

        @NickK said in Suunto 7: Breaks in Fit daily heart rate:

        Do you happen to run non-Suunto watch face? That’s always on with abmient mode, like that 3100 Essential?

        I switch between the 3100 Essential (no AOD, no heart rate in the customizable fields) and the https://play.google.com/store/apps/details?id=fr.thema.wear.watch.destroy (no AOD, no heart rate in the customizable fields).

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        • ? Offline
          A Former User @pilleus
          last edited by

          @pilleus So, 3100 Essential with Powersave Tilt to Wake, no AOD / no tilt to wake / no tap to wake?

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          • pilleusP Offline
            pilleus @Guest
            last edited by

            @NickK 👍

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            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by

              I am watching and reading about your issue and @Brad_Olwin 's and I reporting on this.

              I am putting as much prio as I can.

              Would be great to have the same setup as @pilleus …

              I would check another thing: Battery optimizastion on the watch for FIT.

              That said ^ it should not be a problem

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
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              • ? Offline
                A Former User @Dimitrios Kanellopoulos
                last edited by A Former User

                @Dimitrios-Kanellopoulos Sure, thanks a lot for looking into this. Battery optimization would be whatever the watch came with. I haven’t changed anything one bit in that regard.

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                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @Guest
                  last edited by

                  @NickK yeah I understand that, but perhaps unlisting it (not - optimised) would worth the test. Could be as that small issue , that someone did a boo boo 😉

                  Community Manager / Admin @Suunto
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                  • T Offline
                    trinitao
                    last edited by

                    Hi everyone, new Suunto 7 user here from Germany. Sorry for digging out this old thread, but I have exactly the same issues that @NickK describes. The daily heart rate measurement in fit does’nt start automatically, and even after activating it once there are more gaps than graphs throughout the day. I guess it would be even more if I would’nt check it continuously. Even in the phases where it seems to work the interval varies between 2 measurements per hour and 1 measurement in 2 hours. Last week it worked fine for two days, but after a reboot it was all like before.

                    I was wondering if there is any solution or workaround for that issue, since no posts came here anymore. Or did I just miss anything? I bought the Christmas special edition two weeks ago, so this should be a fairly new device and it runs on the latest software. I’m also not sure what @Dimitrios-Kanellopoulos means with battery optimization for fit. I just know the power saving mode of the watch and battery options in the Suunto wear app.

                    Thanks for your help!
                    Matt

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                    • Jamie BGJ Offline
                      Jamie BG Bronze Member @pilleus
                      last edited by

                      @pilleus updated last night again to 2.49.13-230

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                      • pilleusP Offline
                        pilleus @trinitao
                        last edited by

                        @trinitao I deactivated the sync from Suunto wear app to Google and deactivated an overlay from Suunto on the watch. The heart rate is shown proberly in Google Fit, even if I use several watches over the day. So far, no problems with my special setup.

                        You could use the app heart trace 2 to have a continously heart rate reading and export to Google Fit.

                        This would be the easiest solution. 👍

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                        • T Offline
                          trinitao @pilleus
                          last edited by

                          @pilleus Thanks for your reply! I think your setup  doesn’t work for me as I still want the Suunto Data to be exported to Fit.
                          Heart trace 2 could be an option, if it doesn’t drain the battery and sync works fast enough that I’m still able to use the Fit tile properly (left swipe section). Do you have experiences with this already?
                          I wonder what could cause this behaviour with some devices. Doesn’t seem to be a hardware problem. Could anyone with this issue manage to get Fit work as expected or should I contact the customer service in this case?

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                          • pilleusP Offline
                            pilleus @trinitao
                            last edited by

                            @trinitao said in Suunto 7: Breaks in Fit daily heart rate:

                            Thanks for your reply! I think your setup  doesn’t work for me as I still want the Suunto Data to be exported to Fit.

                            Suunto data can be exported to Fit via Strava and SyncMyTracks. You do not loose anything. But you will get steps and 24/7 hr in Google Fit natively instead.

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                            • pilleusP Offline
                              pilleus @trinitao
                              last edited by pilleus

                              @trinitao

                              Here my workaround.

                              • Disable the sync of Suunto wear app to Google Fit.
                              • Enable steps, 24/7 hr in Google Fit.
                              • Connect Suunto phone app to Strava.
                              • Disable salmon.overlay on the Suunto 7 via adb.
                              • Use SyncMyTracks to sync activities recorded with the S7 from Strava to Google Fit.

                              Then you will have:

                              • Steps (all) and hr (of recorded activities) in Suunto phone app.
                              • Steps and 24/7 hr in Google Fit.
                              • Recorded activities in Suunto wear app, in Suunto phone app and in Google Fit in the phone app and the wear app even on other WearOS watches.

                              That’s working flawlessly for me. No missing data in Google Fit and a continous heart rate graph in Google Fit.

                              https://www.instagram.com/moves.are.life/
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                              • T Offline
                                trinitao @pilleus
                                last edited by

                                @pilleus Thanks a lot for your help. I read about your salmon workaround in another thread. Do you know if this will affect the warranty of the watch? And will a factory reset undo these changes in case this doesn’t work?

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                                • pilleusP Offline
                                  pilleus @trinitao
                                  last edited by

                                  @trinitao activating developer options and enabling ADB to install or disable a service will never affect warranty.

                                  The changes are made only in the settings of the actual user, because your device is not rooted and the changes can be undone at every time and of course with a factory reset.

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                                  • T Offline
                                    trinitao @pilleus
                                    last edited by

                                    @pilleus Thanks again! I think I’ll give it a try.

                                    1 Reply Last reply Reply Quote 0
                                    • T Offline
                                      trinitao
                                      last edited by

                                      Hey everyone, unfortunately still no solution here. Sync from hearttrace 2 to Fit App on Smartphone works, yet it doesn’t sync with the Fit App on the watch. Meaning I’m not able to see the heart rate graph in the Fit tile.

                                      This is crucial for me, because I like the short look at the widget section with a left swipe. Not anyone having the same troubles? I’d really  like to get it to work as it should, without third party apps (except they can be implemented in the widget section).

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                                      • pilleusP Offline
                                        pilleus @trinitao
                                        last edited by

                                        @trinitao you disabled salmon.overlay?

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                                        • T Offline
                                          trinitao @pilleus
                                          last edited by

                                          @pilleus Not yet. Couldn’t find any time over the week. But l’m not sure how this would solve my problem. If I understand it right, you did this because of syncing interferences between Suunto wear and Fit on your different watches. But that’s actually not the relevant point for me. I just have the Suunto 7 and wouldn’t even need Fit, if the Suunto App had daily heart rate implemented (and a nice widget to have a short look at it over the day). But as this is not the case, I just want Fit to show me a constant 15 minute heart rate in the app and the widget. But it just does it once or twice per hour, sometimes with breaks of 2 or 3 hours, and has to be started manually every morning after airplane mode. No deleting of cache, data, updates or de- and reactivating could help so far. Don’t get me wrong, but I’d rather like to avoid downloading, signing in and syncing between 3 different apps that I don’t even use in general. Or did I just miss anything and the Salmon overlay is the cause to this behaviour?

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                                          • T Offline
                                            trinitao @pilleus
                                            last edited by

                                            @pilleus Does your fit tile work properly and shows the heart rate / graph from hearttrace 2 measurements immediately? Or don’t you use it? I switched the syncing options in the heart trace 2 app to immediately, which works just fine for the smartphone app, but not the watch. When I try to deactivate the heart rate measurements in fit, the tile doesn’t even work anymore.

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