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    Suunto 2.50.28 hot-fix Q4

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    • 2 Offline
      2b2bff Silver Members
      last edited by

      Random Suunto bug hit my Race S yesterday. Put the Watch on the charger, dismissed some notifications and reseated it to get the charging screen. A couple of seconds later the Suunto logo greated me as the watch rebooted itself… Reliablity, man… 🤷

      Suunto Race S
      Garmin Epix Pro

      1 Reply Last reply Reply Quote 0
      • surfboomerangS Offline
        surfboomerang @Milan Šádek
        last edited by

        @Milan-Šádek said in Suunto 2.50.28 hot-fix Q4:

        Is anyone else seeing this jump after the latest update?

        I have the Vertical 1 Ti solar as well and paired with a Polar H9 but I don’t see this kind of battery drain. I see around 3% per day (no 24/7 HR and sleep)

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        Milan ŠádekM 1 Reply Last reply Reply Quote 0
        • Milan ŠádekM Online
          Milan Šádek Bronze Member @surfboomerang
          last edited by

          @surfboomerang good hint, thanks. I will turn it off before charging to have a better idea about its real effect on the discharge.

          Milan ŠádekM 1 Reply Last reply Reply Quote 0
          • Milan ŠádekM Online
            Milan Šádek Bronze Member @Milan Šádek
            last edited by

            I wanted to refer https://forum.suunto.com/post/185015

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            • Fenr1rF Offline
              Fenr1r @Milan Šádek
              last edited by Fenr1r

              @Milan-Šádek said in Suunto 2.50.28 hot-fix Q4:

              Is anyone else seeing this jump after the latest update?

              Similar proportional jump on my SV1 after 2.50.26.

              1 Reply Last reply Reply Quote 0
              • G Offline
                Geoffwilli @Benjamin 0
                last edited by

                @Benjamin-0 Hi Benjamin. Im in the uk, which i think is only a 1 year battery warranty. My issue is that the watch has failed and is not fit for purpose. If suunto don’t respond then i’m considering taking them to court under the Consumer Rights Act 2015.

                They have already offered my a 30% reduction on a replacement watch, but why should spend hundreds of pounds to get the same watch thats failed me!?

                Mads Hintz-MadsenM B 2 Replies Last reply Reply Quote 0
                • Mads Hintz-MadsenM Offline
                  Mads Hintz-Madsen Silver Members @Geoffwilli
                  last edited by

                  @Geoffwilli have you tried a hard reset in case you for some reason have ended up in a situation where the watch can’t enter power saving states?

                  I know it is no fun to do a hard reset but maybe worth trying instead of throwing the watch in the bin.

                  G 1 Reply Last reply Reply Quote 0
                  • B Offline
                    Benjamin 0 @Geoffwilli
                    last edited by

                    @Geoffwilli I can understand since I’ve had the same issue twice, probably there is a design issue on the battery. I don’t know if I will have battery drain again but now this is repaired and with the new HR algorithm (previous was failling measurement all the time during activites on me) I’m quite happy with my watch.

                    1 Reply Last reply Reply Quote 0
                    • G Offline
                      Geoffwilli @Mads Hintz-Madsen
                      last edited by

                      @Mads-Hintz-Madsen Hi, yes i’ve tried all of the practical suggestions to help ‘regain’ the battery how it was. Nothin has worked unfortunately. This is the first time i’ve had an issue with a suunto watch, previously had a suunto trainer, and then suunto 9 Baro. I’m awaiting to hear back from suunto to see if they can fix the watch, as you say you don’t want to just put it in the bin!

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                      • 2 Offline
                        2b2bff Silver Members
                        last edited by

                        It happened again: My Race S completely stopped tracking anything some time after setting DND mode until I switched off DND again. Same thing like I wrote a couple of weeks ago here.
                        No HR, no Resources, no Sleep… I didn’t do anything different than on the days it worked…

                        Suunto Race S
                        Garmin Epix Pro

                        herlasH 1 Reply Last reply Reply Quote 1
                        • herlasH Offline
                          herlas Silver Members @2b2bff
                          last edited by

                          @2b2bff known reported issue on Suunto race S, reported and ack’ed by Suunto, it’s a regression on latest firmware.

                          SRS Ti
                          SRun (primarily road runner so testing SRun is a must ;))
                          A3P (drill mode for pool swimming 🤦🤷)
                          Galaxy Z Flip 3 / Galaxy S24+

                          2 1 Reply Last reply Reply Quote 1
                          • 2 Offline
                            2b2bff Silver Members @herlas
                            last edited by

                            @herlas I wonder if there will be another hotfix release or if we have to wait for Q1 2026…

                            Suunto Race S
                            Garmin Epix Pro

                            P 1 Reply Last reply Reply Quote 0
                            • 2 Offline
                              2b2bff Silver Members
                              last edited by

                              And yes, today, nearly a year after it happened the last (and first) time, my watch just froze and restarted during a run…

                              Suunto Race S
                              Garmin Epix Pro

                              mich hellerM 1 Reply Last reply Reply Quote 1
                              • P Offline
                                peringmar Silver Members @2b2bff
                                last edited by

                                @2b2bff happened to me also today, but during indoor cycling, last time was around half a year ago

                                Suunto Spartan Sport WHR
                                Suunto Race

                                1 Reply Last reply Reply Quote 1
                                • Александр ДаниленкоА Online
                                  Александр Даниленко @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos

                                  Hello
                                  I understand this is not related to the topic. But could you, please, consider this problem?
                                  https://forum.suunto.com/topic/14309/problem-with-displaying-swimming-segments

                                  It exists few months already

                                  Suunto Race S

                                  Bigb0zzB 1 Reply Last reply Reply Quote 0
                                  • mich hellerM Online
                                    mich heller @2b2bff
                                    last edited by

                                    @2b2bff sooo unfortunately I joined the club this sunday…
                                    after around 2h of activity watch crashed and restarted 😕
                                    used not modified trail run mode with HR belt and 2 S+ apps (Safe and ZoneSense)

                                    Race 2 titanium + Wing 2 | 9 Baro titanium | Ambit3 Peak

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                                    • Bigb0zzB Offline
                                      Bigb0zz @Александр Даниленко
                                      last edited by Bigb0zz

                                      @mich-heller I suspect the HR belt is causing the crashes. What model are you paired with?

                                      2 mich hellerM 2 Replies Last reply Reply Quote 0
                                      • 2 Offline
                                        2b2bff Silver Members @Bigb0zz
                                        last edited by

                                        @Bigb0zz Garmin HRM-DUAL since like forever… Can’t remember what I had for the first crash, but possibly the same.

                                        23 activities this year, 200 last year. 1/3 with the HRM-DUAL and 2/3 with the Suunto Belt…
                                        2 crashes in total - how likely can this be the HRM?

                                        Suunto Race S
                                        Garmin Epix Pro

                                        Bigb0zzB 1 Reply Last reply Reply Quote 0
                                        • Bigb0zzB Offline
                                          Bigb0zz @2b2bff
                                          last edited by

                                          @2b2bff said in Suunto 2.50.28 hot-fix Q4:

                                          @Bigb0zz Garmin HRM-DUAL since like forever… Can’t remember what I had for the first crash, but possibly the same.

                                          23 activities this year, 200 last year. 1/3 with the HRM-DUAL and 2/3 with the Suunto Belt…
                                          2 crashes in total - how likely can this be the HRM?

                                          That’s quite a bit fewer crashes than I’ve experienced. It’s possible the belt isn’t the main issue for you.

                                          1 Reply Last reply Reply Quote 2
                                          • mich hellerM Online
                                            mich heller @Bigb0zz
                                            last edited by

                                            @Bigb0zz yes, I have the same suspicions. I’m using Polar H10.

                                            Race 2 titanium + Wing 2 | 9 Baro titanium | Ambit3 Peak

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