Software Update 2.44.52 (2025 Q3 - HOTFIX)

brechtvb

@Dimitrios-Kanellopoulos so we are all waiting for the bugfix for this software “update”.

halajos

My Race v1, updated to 2.44.52, reboots randomly every few hours. I noticed it first when it crashed within the first 5 minutes of the run.That short run was saved and synced to the app. I restarted the activity and ran an hour without any issue, the second run was synced as well. Thad day I noticed that the watch notified about the calories target reached (due to that run) randomly a few times. Before one of those I saw the Suunto logo shining on the display, so I realized this is due to random reboots. Since then, I continue to get reboots every few hours. Is that a bug? Anything I can do about it?

isazi

@halajos yes, contact support

halajos

@isazi do you have any details? I powered the watch off and then back again, the issue persists. I don’t want to try hard reset unless I have to. I wrote to support via the form on the home page, didn’t receive an automated “we’ve received your query” response, I don’t know if I should have.

isazi

@halajos if your watch is constantly crashing, and I’m sure most watches aren’t, something could be wrong at the hardware level, so you need support from Suunto.
Yes you can try a full factory reset, maybe it’s the last resort before asking for a replacement, or repair.

halajos

@isazi this makes me worry I entered the debug menu and noted the error code shown under “last error”. Maybe that can help support to identify the problem.

Benjamin 0

since a few months I face a new battery drain on my Race s, not sure what is the root cause (sw update or hw issue - suunto replace my race s for the same kind of issue last year -. I’ve lost 15% of battery level last night. The HR reading is not great on my wrist, I regulary see the Rythm going very high when I start to run before stabilisation (close to my running cadence ?), even sometime I face a total loss of HR until I Pause my run. I tried Garmin and a poor Xiaomi watch to check, on both the HR reading was OK. Battery life and HR reading are both primary features of sport watch… Still not working properly after one year of update. Sunnto, wake up !

Dušan Ković

It seems to me that battery drain has been fixed. It looks like battery drains more like before.

Stefan Kersting

@Dušan-Ković fixed battery drain? was there a hot fix I did not catch?

Gunnar

@Stefan-Kersting I think he missed a ‘not’ in his text.

Dušan Ković

@Stefan-Kersting No, watch just started depleting battery more slowly than before the update. Not sure if something is fixed, I just noticed that it lasts longer.