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    Software Update 2.44.52 (2025 Q3 - HOTFIX)

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    • gone troppoG Offline
      gone troppo Bronze Member @soisan
      last edited by

      Has anything happened for those who are experiencing rapid battery drain suunto vertical more than 1% an hour??? My SV is currently with suunto repair for this issue haven’t heard from them.

      1 Reply Last reply Reply Quote 3
      • K Offline
        krivograd
        last edited by

        Hi,

        Beeping after auto-stop/start is still there - can’t be silenced.
        Is this feature or bug? (I would like o swich beeping off, as it was before last major update).

        Regards, Marko

        1 Reply Last reply Reply Quote 0
        • brechtvbB Offline
          brechtvb Bronze Member @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos so we are all waiting for the bugfix for this software “update”.

          H 1 Reply Last reply Reply Quote 0
          • H Offline
            halajos Bronze Member @brechtvb
            last edited by

            My Race v1, updated to 2.44.52, reboots randomly every few hours. I noticed it first when it crashed within the first 5 minutes of the run.That short run was saved and synced to the app. I restarted the activity and ran an hour without any issue, the second run was synced as well. Thad day I noticed that the watch notified about the calories target reached (due to that run) randomly a few times. Before one of those I saw the Suunto logo shining on the display, so I realized this is due to random reboots. Since then, I continue to get reboots every few hours. Is that a bug? Anything I can do about it?

            isaziI 1 Reply Last reply Reply Quote 0
            • isaziI Offline
              isazi Moderator @halajos
              last edited by

              @halajos yes, contact support

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              H 1 Reply Last reply Reply Quote 1
              • H Offline
                halajos Bronze Member @isazi
                last edited by

                @isazi do you have any details? I powered the watch off and then back again, the issue persists. I don’t want to try hard reset unless I have to. I wrote to support via the form on the home page, didn’t receive an automated “we’ve received your query” response, I don’t know if I should have.

                isaziI 1 Reply Last reply Reply Quote 0
                • isaziI Offline
                  isazi Moderator @halajos
                  last edited by

                  @halajos if your watch is constantly crashing, and I’m sure most watches aren’t, something could be wrong at the hardware level, so you need support from Suunto.
                  Yes you can try a full factory reset, maybe it’s the last resort before asking for a replacement, or repair.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  H 1 Reply Last reply Reply Quote 1
                  • H Offline
                    halajos Bronze Member @isazi
                    last edited by

                    @isazi this makes me worry 😞 I entered the debug menu and noted the error code shown under “last error”. Maybe that can help support to identify the problem.

                    1 Reply Last reply Reply Quote 2
                    • B Offline
                      Benjamin 0
                      last edited by

                      since a few months I face a new battery drain on my Race s, not sure what is the root cause (sw update or hw issue - suunto replace my race s for the same kind of issue last year -. I’ve lost 15% of battery level last night. The HR reading is not great on my wrist, I regulary see the Rythm going very high when I start to run before stabilisation (close to my running cadence ?), even sometime I face a total loss of HR until I Pause my run. I tried Garmin and a poor Xiaomi watch to check, on both the HR reading was OK. Battery life and HR reading are both primary features of sport watch… Still not working properly after one year of update. Sunnto, wake up !

                      1 Reply Last reply Reply Quote -1
                      • K kurtpenter referenced this topic
                      • Dušan KovićD Offline
                        Dušan Ković
                        last edited by

                        It seems to me that battery drain has been fixed. It looks like battery drains more like before.

                        SR
                        SA latest beta
                        Polar Verity Sense
                        Polar H10
                        Pixel 6

                        Stefan KerstingS 1 Reply Last reply Reply Quote 1
                        • Stefan KerstingS Offline
                          Stefan Kersting @Dušan Ković
                          last edited by

                          @Dušan-Ković fixed battery drain? was there a hot fix I did not catch?

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                          G Dušan KovićD 2 Replies Last reply Reply Quote 0
                          • G Online
                            Gunnar Bronze Member @Stefan Kersting
                            last edited by

                            @Stefan-Kersting I think he missed a ‘not’ in his text.

                            1 Reply Last reply Reply Quote 0
                            • Dušan KovićD Offline
                              Dušan Ković @Stefan Kersting
                              last edited by

                              @Stefan-Kersting No, watch just started depleting battery more slowly than before the update. Not sure if something is fixed, I just noticed that it lasts longer.

                              SR
                              SA latest beta
                              Polar Verity Sense
                              Polar H10
                              Pixel 6

                              1 Reply Last reply Reply Quote 0
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