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    Software Update 2.44.52 (2025 Q3 - HOTFIX)

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    • John HimsworthJ Offline
      John Himsworth @soisan
      last edited by

      @soisan but shouldn’t there be a bit of a prompt or assistance from the watch or app for this? I’ve recently noticed that (since the non-hotfix update I think) my runs are using TSS® which has been giving silly numbers because my pace zones were very slow. I’d taken some time to set heart rate zones, but I didn’t realise pace zones mattered or could be set manually until then.

      So we’ve got great hardware, and more advanced training and recovery algorithms than the obvious competitors, and a new AI training plan tool - but I’ve got weeks of duff data because the advanced algorithms have been relying on some hidden values left on a default that the most basic of stats could have detected as wrong (>Z5 pace at Z2 HR for an hour?), and either automatically made a better guess at, or at least told me there was a thing to fix.

      S 1 Reply Last reply Reply Quote 5
      • S Offline
        soisan @John Himsworth
        last edited by

        @John-Himsworth you are totally right, there are some really interesting ideas in your post! In the meantime and until Suunto creates the perfect app, I hope you manage to adjust your pace and power zones so that you won’t get any duff data anymore.

        gone troppoG 1 Reply Last reply Reply Quote 0
        • gone troppoG Offline
          gone troppo Bronze Member @soisan
          last edited by

          Has anything happened for those who are experiencing rapid battery drain suunto vertical more than 1% an hour??? My SV is currently with suunto repair for this issue haven’t heard from them.

          1 Reply Last reply Reply Quote 2
          • K Offline
            krivograd
            last edited by

            Hi,

            Beeping after auto-stop/start is still there - can’t be silenced.
            Is this feature or bug? (I would like o swich beeping off, as it was before last major update).

            Regards, Marko

            1 Reply Last reply Reply Quote 0
            • brechtvbB Offline
              brechtvb Bronze Member @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos so we are all waiting for the bugfix for this software “update”.

              H 1 Reply Last reply Reply Quote 0
              • H Offline
                halajos Bronze Member @brechtvb
                last edited by

                My Race v1, updated to 2.44.52, reboots randomly every few hours. I noticed it first when it crashed within the first 5 minutes of the run.That short run was saved and synced to the app. I restarted the activity and ran an hour without any issue, the second run was synced as well. Thad day I noticed that the watch notified about the calories target reached (due to that run) randomly a few times. Before one of those I saw the Suunto logo shining on the display, so I realized this is due to random reboots. Since then, I continue to get reboots every few hours. Is that a bug? Anything I can do about it?

                isaziI 1 Reply Last reply Reply Quote 0
                • isaziI Online
                  isazi Moderator @halajos
                  last edited by

                  @halajos yes, contact support

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  H 1 Reply Last reply Reply Quote 1
                  • H Offline
                    halajos Bronze Member @isazi
                    last edited by

                    @isazi do you have any details? I powered the watch off and then back again, the issue persists. I don’t want to try hard reset unless I have to. I wrote to support via the form on the home page, didn’t receive an automated “we’ve received your query” response, I don’t know if I should have.

                    isaziI 1 Reply Last reply Reply Quote 0
                    • isaziI Online
                      isazi Moderator @halajos
                      last edited by

                      @halajos if your watch is constantly crashing, and I’m sure most watches aren’t, something could be wrong at the hardware level, so you need support from Suunto.
                      Yes you can try a full factory reset, maybe it’s the last resort before asking for a replacement, or repair.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      H 1 Reply Last reply Reply Quote 1
                      • H Offline
                        halajos Bronze Member @isazi
                        last edited by

                        @isazi this makes me worry 😞 I entered the debug menu and noted the error code shown under “last error”. Maybe that can help support to identify the problem.

                        1 Reply Last reply Reply Quote 1
                        • B Offline
                          Benjamin 0
                          last edited by

                          since a few months I face a new battery drain on my Race s, not sure what is the root cause (sw update or hw issue - suunto replace my race s for the same kind of issue last year -. I’ve lost 15% of battery level last night. The HR reading is not great on my wrist, I regulary see the Rythm going very high when I start to run before stabilisation (close to my running cadence ?), even sometime I face a total loss of HR until I Pause my run. I tried Garmin and a poor Xiaomi watch to check, on both the HR reading was OK. Battery life and HR reading are both primary features of sport watch… Still not working properly after one year of update. Sunnto, wake up !

                          1 Reply Last reply Reply Quote -1
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