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    Suunto Race S Sleep Tracking not working after latest update

    Scheduled Pinned Locked Moved Suunto Race S
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    • VoiGASV Online
      VoiGAS Silver Members @Sorin Jurcut
      last edited by

      @Sorin-Jurcut Strange, for me it worked on Race S - every night so far. Standard question: Did you try to turn it Off and On again?


      Race S
      Ambit3 Vertical

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      • S Offline
        SphericalPoint
        last edited by

        Hi,
        Same problem here ! Sleep tracking is not working on my Suunto Race S since last update…

        isaziI 1 Reply Last reply Reply Quote 1
        • isaziI Online
          isazi Moderator @SphericalPoint
          last edited by

          @SphericalPoint did your watch got reset during the update? Do you have sleep tracking enabled?

          Watch: Suunto Vertical Ti

          Blog: isazi's home

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          • Steven HambletonS Offline
            Steven Hambleton Bronze Member
            last edited by

            My sleep tracking is working every night, I did lose my custom sports settings but that’s about all I think?

            Watch: Suunto Race S

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            • herlasH Offline
              herlas Silver Members
              last edited by herlas

              I’m also seeing sleep detection issues after last firmware update, before never had a single issue.
              To your question @isazi my Race S was full reset when last firmware got installed, turned everything on and first night after it didn’t record any sleep so I did another hard reset and sleep was detected the next night just fine but then it has started to be very unpredictable, have done a few soft resets but not working flawless as before.

              To me it’s clear I’m part of the group seeing regression with sleep detection since last update.

              When no sleep is detected, looks like HR is not recorded during sleep either, but I think led is on though.

              Example and sleep issues screenshot.

              1000010871.jpg

              1000010805.jpg

              SRS Ti
              SRun (primarily road runner so testing SRun is a must ;))
              A3P (drill mode for pool swimming 🤦🤷)
              Galaxy Z Flip 3 / Galaxy S24+

              S B 2 Replies Last reply Reply Quote 1
              • S Offline
                Stavrogin @Sorin Jurcut
                last edited by

                @Sorin-Jurcut Mine also stopped working. It was working before the update, but now is intermittent.

                Suunto Vertical, Race, Race S and Run Currently using Race 2

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                • S Offline
                  Stavrogin @herlas
                  last edited by Stavrogin

                  @herlas I would agree with you about the regression.

                  It seems like there are two groups.

                  Some that the sleep detection just works with and they are constantly mystified that others of us have these issues. They mean well with advice like “soft reset” or “turn off and back on sleep detection”. None of these are long term fixes.

                  The other have been in a constant battle with getting it to just work. I have even worked with support and they are not able to get it to work.

                  This is coming from someone who has used Garmins, COROS, Oura, apple watch and whoop. All of the others just work. There are occasional differences, but nothing like the slot machine that Suunto sleep tracking is for some.

                  This could be vastly improved if they just put in the optionality to edit our sleep times. I dont care about phases, but for recovery some sense of hours slept would be an improvement.

                  Suunto Vertical, Race, Race S and Run Currently using Race 2

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                  • G Offline
                    grego
                    last edited by

                    Same here, it never works fine for me - always showing that im awake at least 1h even if im not.

                    1 Reply Last reply Reply Quote 1
                    • Sorin JurcutS Offline
                      Sorin Jurcut
                      last edited by

                      Prior to the update it was working just fine.

                      And yes, I have turned it on and off, and I turned monitoring on and off. No change. Personally, this is a dealbreaker for me. The whole point is to have monitoring which cascades into HRV and training readyness which then is also invalidated.

                      F 1 Reply Last reply Reply Quote 1
                      • F Offline
                        frullewulle @Sorin Jurcut
                        last edited by

                        Hi,

                        Same thing here since last update: sleep time misses almost always ± the first 2 hours of sleep in its detection…

                        1 Reply Last reply Reply Quote 1
                        • Marco AulinoM Offline
                          Marco Aulino
                          last edited by

                          Suunto Race S bought last week and on latest firmare update. 6 nights so far and not a single one tracked sleep if not for 2 nights where it tracked as two distinct naps. HR seems to stop during sleep despite all settings being on. I raised a ticket with support and they said it’s a known issue and they are working on a fix.

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                          • LazyjonesL Offline
                            Lazyjones @Sorin Jurcut
                            last edited by

                            It works for me. It always was since the beginning, with every firmware, but… now tracking naps is kind of less solid. And only naps. During night tracking is bulletproof 100%.

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                            • herlasH herlas referenced this topic
                            • B Offline
                              brave_dave Bronze Member @herlas
                              last edited by

                              I have the exact same issue as @herlas . Few hours into sleep, HR recording and sleep tracking just stops without any reason. Also no steps were counted when I went to the bathroom during sleep.
                              Happened to me now 2 times in the last 3 weeks. The other days everything worked flawless.
                              Have no clue why the watch completely stops tracking anything. After opening the app or using the watch, tracking automatically starts again.

                              herlasH 1 Reply Last reply Reply Quote 0
                              • herlasH Offline
                                herlas Silver Members @brave_dave
                                last edited by

                                @brave_dave new update came today, let’s use this thread here to see if sleep issues are gone or not 🙂

                                SRS Ti
                                SRun (primarily road runner so testing SRun is a must ;))
                                A3P (drill mode for pool swimming 🤦🤷)
                                Galaxy Z Flip 3 / Galaxy S24+

                                F 1 Reply Last reply Reply Quote 1
                                • F Offline
                                  frullewulle @herlas
                                  last edited by

                                  It is fixed for me

                                  herlasH 1 Reply Last reply Reply Quote 1
                                  • herlasH Offline
                                    herlas Silver Members @frullewulle
                                    last edited by

                                    @frullewulle same here, no issues since update

                                    SRS Ti
                                    SRun (primarily road runner so testing SRun is a must ;))
                                    A3P (drill mode for pool swimming 🤦🤷)
                                    Galaxy Z Flip 3 / Galaxy S24+

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