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    Suunto Race S Sleep Tracking not working after latest update

    Scheduled Pinned Locked Moved Suunto Race S
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    • S Offline
      Stavrogin @Sorin Jurcut
      last edited by

      @Sorin-Jurcut Mine also stopped working. It was working before the update, but now is intermittent.

      Suunto Vertical, Race, Race S and Run Currently using Race 2

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      • S Offline
        Stavrogin @herlas
        last edited by Stavrogin

        @herlas I would agree with you about the regression.

        It seems like there are two groups.

        Some that the sleep detection just works with and they are constantly mystified that others of us have these issues. They mean well with advice like “soft reset” or “turn off and back on sleep detection”. None of these are long term fixes.

        The other have been in a constant battle with getting it to just work. I have even worked with support and they are not able to get it to work.

        This is coming from someone who has used Garmins, COROS, Oura, apple watch and whoop. All of the others just work. There are occasional differences, but nothing like the slot machine that Suunto sleep tracking is for some.

        This could be vastly improved if they just put in the optionality to edit our sleep times. I dont care about phases, but for recovery some sense of hours slept would be an improvement.

        Suunto Vertical, Race, Race S and Run Currently using Race 2

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        • G Online
          grego
          last edited by

          Same here, it never works fine for me - always showing that im awake at least 1h even if im not.

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          • Sorin JurcutS Offline
            Sorin Jurcut
            last edited by

            Prior to the update it was working just fine.

            And yes, I have turned it on and off, and I turned monitoring on and off. No change. Personally, this is a dealbreaker for me. The whole point is to have monitoring which cascades into HRV and training readyness which then is also invalidated.

            F 1 Reply Last reply Reply Quote 1
            • F Offline
              frullewulle @Sorin Jurcut
              last edited by

              Hi,

              Same thing here since last update: sleep time misses almost always ± the first 2 hours of sleep in its detection…

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              • Marco AulinoM Offline
                Marco Aulino
                last edited by

                Suunto Race S bought last week and on latest firmare update. 6 nights so far and not a single one tracked sleep if not for 2 nights where it tracked as two distinct naps. HR seems to stop during sleep despite all settings being on. I raised a ticket with support and they said it’s a known issue and they are working on a fix.

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                • LazyjonesL Offline
                  Lazyjones @Sorin Jurcut
                  last edited by

                  It works for me. It always was since the beginning, with every firmware, but… now tracking naps is kind of less solid. And only naps. During night tracking is bulletproof 100%.

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                  • herlasH herlas referenced this topic
                  • B Offline
                    brave_dave Bronze Member @herlas
                    last edited by

                    I have the exact same issue as @herlas . Few hours into sleep, HR recording and sleep tracking just stops without any reason. Also no steps were counted when I went to the bathroom during sleep.
                    Happened to me now 2 times in the last 3 weeks. The other days everything worked flawless.
                    Have no clue why the watch completely stops tracking anything. After opening the app or using the watch, tracking automatically starts again.

                    herlasH 1 Reply Last reply Reply Quote 0
                    • herlasH Offline
                      herlas Silver Members @brave_dave
                      last edited by

                      @brave_dave new update came today, let’s use this thread here to see if sleep issues are gone or not 🙂

                      SRS Ti
                      SRun (primarily road runner so testing SRun is a must ;))
                      A3P (drill mode for pool swimming 🤦🤷)
                      Galaxy Z Flip 3 / Galaxy S24+

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                      • F Offline
                        frullewulle @herlas
                        last edited by

                        It is fixed for me

                        herlasH 1 Reply Last reply Reply Quote 1
                        • herlasH Offline
                          herlas Silver Members @frullewulle
                          last edited by

                          @frullewulle same here, no issues since update

                          SRS Ti
                          SRun (primarily road runner so testing SRun is a must ;))
                          A3P (drill mode for pool swimming 🤦🤷)
                          Galaxy Z Flip 3 / Galaxy S24+

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