Suunto Race S Sleep Tracking not working after latest update
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Hi,
Same problem here ! Sleep tracking is not working on my Suunto Race S since last update… -
@SphericalPoint did your watch got reset during the update? Do you have sleep tracking enabled?
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My sleep tracking is working every night, I did lose my custom sports settings but that’s about all I think?
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I’m also seeing sleep detection issues after last firmware update, before never had a single issue.
To your question @isazi my Race S was full reset when last firmware got installed, turned everything on and first night after it didn’t record any sleep so I did another hard reset and sleep was detected the next night just fine but then it has started to be very unpredictable, have done a few soft resets but not working flawless as before.To me it’s clear I’m part of the group seeing regression with sleep detection since last update.
When no sleep is detected, looks like HR is not recorded during sleep either, but I think led is on though.
Example and sleep issues screenshot.
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@Sorin-Jurcut Mine also stopped working. It was working before the update, but now is intermittent.
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@herlas I would agree with you about the regression.
It seems like there are two groups.
Some that the sleep detection just works with and they are constantly mystified that others of us have these issues. They mean well with advice like “soft reset” or “turn off and back on sleep detection”. None of these are long term fixes.
The other have been in a constant battle with getting it to just work. I have even worked with support and they are not able to get it to work.
This is coming from someone who has used Garmins, COROS, Oura, apple watch and whoop. All of the others just work. There are occasional differences, but nothing like the slot machine that Suunto sleep tracking is for some.
This could be vastly improved if they just put in the optionality to edit our sleep times. I dont care about phases, but for recovery some sense of hours slept would be an improvement.
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Same here, it never works fine for me - always showing that im awake at least 1h even if im not.
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Prior to the update it was working just fine.
And yes, I have turned it on and off, and I turned monitoring on and off. No change. Personally, this is a dealbreaker for me. The whole point is to have monitoring which cascades into HRV and training readyness which then is also invalidated.
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Hi,
Same thing here since last update: sleep time misses almost always ± the first 2 hours of sleep in its detection…
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Suunto Race S bought last week and on latest firmare update. 6 nights so far and not a single one tracked sleep if not for 2 nights where it tracked as two distinct naps. HR seems to stop during sleep despite all settings being on. I raised a ticket with support and they said it’s a known issue and they are working on a fix.
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It works for me. It always was since the beginning, with every firmware, but… now tracking naps is kind of less solid. And only naps. During night tracking is bulletproof 100%.
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H herlas referenced this topic
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I have the exact same issue as @herlas . Few hours into sleep, HR recording and sleep tracking just stops without any reason. Also no steps were counted when I went to the bathroom during sleep.
Happened to me now 2 times in the last 3 weeks. The other days everything worked flawless.
Have no clue why the watch completely stops tracking anything. After opening the app or using the watch, tracking automatically starts again. -
@brave_dave new update came today, let’s use this thread here to see if sleep issues are gone or not
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It is fixed for me
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@frullewulle same here, no issues since update
