Software update 2.39.20 (2024 Q4)
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Nothing has changed in my watch, race ti, in terms of consumption. Now I can’t exceed 6 days of use if I train and no more than 8 days without training, among other things with or without AOD nothing changes. Months ago I sent the watch to support, as per their request, and I was told that there are no hardware problems.
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The hr tracking, sleep tracking etc are working fine on my S9PP after the update.
But after yesterday’s 8hr run using 51% of the battery, a 3hr45min run today used 26%. Both indicate a 15hr max battery runtime. Battery drain outside of activity is normal.
It sounds like this is specific to my watch but it seems unlikely that the battery health would deteriorate to such an extent overnight, at the same time the firmware was updated. If it had, I’d expect to see high drain outside of activity as well.
Does anyone have any suggestions about the cause and what I can do? I need the watch for a 30-35hr race in 3 weeks, which is a problem if it goes flat in 15hrs. -
So my S9PP lasts now about 6 days without any gps activities, as we are all sick at home. The funny thing was that it showed 1% battery left for almost 14 hours. I hope that now it got discharged, the battery management recalibrates itself somehow. Lets see. The OHR bug is there as well.
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@Łukasz-Szmigiel didn’t Dimitrious just post this above? Acknowledged, working on it and hot fix coming soon
Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.
User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)
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@pavel-samokha said in Software update 2.39.20 (2024 Q4):
Added a button lock option in the control panel
if it is a option how to switch it off? because it is ugly and much to dominant!
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@vinc14 yeah, don’t lock the watch?
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@stromdiddily with gloves in the wintertime it just press it automaticly around and mess up
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Hi. Can you check if the media/music controller works as expected when you have a workout ongoing? Mine does show the progression and I cannot control (with play) etc as before. I have an Android phone.
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@kriskus I have noticed the control panel display bug although I don’t use notifications (widget is disabled) on my Vertical.
So I am not sure if it is really related to notifications.
I cannot identify a real pattern to trigger the display bug and how to fix it. It usually fixes by itself or maybe after I accessed a specific widget (not the “Notifications” one since it is disabled) or after a specific action.
I am going to pay attention to the pattern next time the control panel display bug occurs and report here if it can help Suunto to find the cause.
Thanks for your investigation anyway
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@MKPotts I will try to do a battery check on mine and get back to you. Have not heard about this yet. Your OHR is ok? You are lucky!
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@MKPotts You’re not the only with increased battery consumption on 9PP. Mine used to be maybe 3% per hour (running) and now it’s seems it’s at least twice that.
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@MKPotts said in Software update 2.39.20 (2024 Q4):
The hr tracking, sleep tracking etc are working fine on my S9PP after the update.
But after yesterday’s 8hr run using 51% of the battery, a 3hr45min run today used 26%. Both indicate a 15hr max battery runtime. Battery drain outside of activity is normal.Even for me the battery drain in “watch” mode has decreased, but now during “GPS” mode (same activities settings as before the last update) the battery drains a lot…
More or less, in my case, 10[%/h] (no navigation, no apps running): I’m pretty sure that before the last update, the battery consumption was at least half that the current one. -
Everything works as with the previous SW in my Suunto race. I’ve not realized any bug nor improvement (except the new watch faces).
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I haven’t been able to add new WiFi networks to my Vertical since I updated to this new firmware.
I tested with 3 different networks (WiFi AP provided by ISP, MacBook and iPhone).
I use the latest iOS beta app (2.40.0 17447).
Has anyone else experienced this?
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@sracer yes, it looked and worked so great as it was before, contributed to the straightforward clean look and feel of the watch. Now - even though a lot of people seem to like it - the carousel design just doesn’t work for me. it makes the screen far too messy with the different font sizes and loss of any alignment. I had thought it was a deliberate design choice by Suunto to keep things simple, not something that would need to „improve“.
I hope, future updates will bring an option to turn the carousel on or off.
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Hi all it’s me again.
We will rollback the update for your s9pp due to the ohr issue until this is fixed.
You will be able to use the new watchfaces so not everything will be lost.
I hope it’s understandable and thank you so much for the feedback.
For people that don’t want the rollback they can disable the automatic updates via the app.
I’ll keep you posted once I know more.
For now, you need to know that the ohr jamming issue is a critical one, but due to holidays and time constraints , communications with the vendor etc we cannot move in some other direction. To be clear we did due to the needed to fix it but we don’t have certainty in the fix and we don’t want to ruin any more your previously fine experience.
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@stromdiddily he did. On an unofficial channel, for a few people.
Take a look at reddit and Facebook groups, and also the people who created forum accounts just to post that their HR is no longer working.
For an international company this looks very miserable.
It looks as if @Dimitrios-Kanellopoulos was the only one working on this issue, on the weekend, as if it was his pet project
I believe it’s a communication issue. There should be a notice in Suunto App for all users with affected devices. There’s a problem, we’re sorry, we’re working on it.
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@Dimitrios-Kanellopoulos No worries - these things happen. Mistakes in surgery (for example) and issues with new firmware affecting the HRM on a watch that is used for non-professional sports activities, are quite clearly different things
