Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
    648 Posts 166 Posters 83.5k Views 175 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • kriskusK Offline
      kriskus Bronze Member @sebchastang
      last edited by

      @sebchastang In the Vertical, I encountered the Control Panel issue for the 3rd time. It seems like it has something to do with the Notifications. When I went to the proper Notifications widget (there were 0 messages anyway) and then tried to launch Control Panel - it started to work properly again. Maybe it’s a coincidence or maybe a pattern. For those with this issue - can you check this method?

      sebchastangS 1 Reply Last reply Reply Quote 0
      • OnlyoneKenobiO Offline
        OnlyoneKenobi
        last edited by

        Nothing has changed in my watch, race ti, in terms of consumption. Now I can’t exceed 6 days of use if I train and no more than 8 days without training, among other things with or without AOD nothing changes. Months ago I sent the watch to support, as per their request, and I was told that there are no hardware problems.

        Suunto Ambit3 Vertical
        Suunto Spartan Sport
        Suunto Vertical titanium solar
        Suunto Race titanium

        1 Reply Last reply Reply Quote 0
        • M Offline
          MKPotts Bronze Member
          last edited by

          The hr tracking, sleep tracking etc are working fine on my S9PP after the update.
          But after yesterday’s 8hr run using 51% of the battery, a 3hr45min run today used 26%. Both indicate a 15hr max battery runtime. Battery drain outside of activity is normal.
          It sounds like this is specific to my watch but it seems unlikely that the battery health would deteriorate to such an extent overnight, at the same time the firmware was updated. If it had, I’d expect to see high drain outside of activity as well.
          Does anyone have any suggestions about the cause and what I can do? I need the watch for a 30-35hr race in 3 weeks, which is a problem if it goes flat in 15hrs.

          Brad_OlwinB J M 3 Replies Last reply Reply Quote 2
          • timecodeT Offline
            timecode
            last edited by

            So my S9PP lasts now about 6 days without any gps activities, as we are all sick at home. The funny thing was that it showed 1% battery left for almost 14 hours. I hope that now it got discharged, the battery management recalibrates itself somehow. Lets see. The OHR bug is there as well.

            1 Reply Last reply Reply Quote 0
            • stromdiddilyS Offline
              stromdiddily Gold Members @Łukasz Szmigiel
              last edited by

              @Łukasz-Szmigiel didn’t Dimitrious just post this above? Acknowledged, working on it and hot fix coming soon

              Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

              User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

              Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 1
              • V Offline
                vinc14 Bronze Member
                last edited by

                @pavel-samokha said in Software update 2.39.20 (2024 Q4):

                Added a button lock option in the control panel

                if it is a option how to switch it off? because it is ugly and much to dominant!

                • Suunto Vertical Steel solar All Black and Made in Finnland
                • Suunto Smart Heart Rate Belt
                • Suunto Zoop

                Android APP: 4.100.4


                Linux (Debian) Laptop (No Windows)

                stromdiddilyS 1 Reply Last reply Reply Quote 0
                • stromdiddilyS Offline
                  stromdiddily Gold Members @vinc14
                  last edited by

                  @vinc14 yeah, don’t lock the watch?

                  Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                  User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                  V 1 Reply Last reply Reply Quote 0
                  • V Offline
                    vinc14 Bronze Member @stromdiddily
                    last edited by

                    @stromdiddily with gloves in the wintertime it just press it automaticly around and mess up

                    • Suunto Vertical Steel solar All Black and Made in Finnland
                    • Suunto Smart Heart Rate Belt
                    • Suunto Zoop

                    Android APP: 4.100.4


                    Linux (Debian) Laptop (No Windows)

                    1 Reply Last reply Reply Quote 0
                    • flo7zF Offline
                      flo7z Silver Members
                      last edited by flo7z

                      Hi. Can you check if the media/music controller works as expected when you have a workout ongoing? Mine does show the progression and I cannot control (with play) etc as before. I have an Android phone.

                      Florian Z.
                      Suunto 9 Peak Pro
                      Suunto Wings
                      Suunto D4
                      Suunto Ambit 3 Peak

                      1 Reply Last reply Reply Quote 0
                      • sebchastangS Offline
                        sebchastang Silver Members @kriskus
                        last edited by

                        @kriskus I have noticed the control panel display bug although I don’t use notifications (widget is disabled) on my Vertical.
                        So I am not sure if it is really related to notifications.
                        I cannot identify a real pattern to trigger the display bug and how to fix it. It usually fixes by itself or maybe after I accessed a specific widget (not the “Notifications” one since it is disabled) or after a specific action.
                        I am going to pay attention to the pattern next time the control panel display bug occurs and report here if it can help Suunto to find the cause.
                        Thanks for your investigation anyway 👍

                        Suunto Vertical
                        Suunto Traverse

                        1 Reply Last reply Reply Quote 0
                        • Brad_OlwinB Offline
                          Brad_Olwin Moderator @MKPotts
                          last edited by

                          @MKPotts I will try to do a battery check on mine and get back to you. Have not heard about this yet. Your OHR is ok? You are lucky!

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                          1 Reply Last reply Reply Quote 0
                          • Etienne_72E Offline
                            Etienne_72 @kaje_tan
                            last edited by Etienne_72

                            @kaje_tan
                            How did you downgrade? My HR, HRV, sleep tracker etc stopped working after the update. Doesn’t matter if I do soft or hard reset. Even tried factory reset - it stops working after an hour or so.

                            K C 2 Replies Last reply Reply Quote 2
                            • Denis KartashevskiyD Offline
                              Denis Kartashevskiy
                              last edited by

                              Just adding to a pile that bath mine and my wife’s peak 9 pro stopped metering HR. restart fixes the issue for 8-12 hours. factory reset does about the same. i am looking for a

                              • we broke esssential functionality and here is an ETA for a fix message
                                and a
                              • here is how you can downgrade your sw version in the interim message.

                              i am willing to provide logs and what not to help speed up troubleshooting the issue.

                              as a software developer, while i understand bugs happen - this is a little too big of a deal to actually skip through a qa and also not be handled with at the very least an acknowledgment via in app messaging. you cant break a key functionality and do nothing about it

                              1 Reply Last reply Reply Quote 3
                              • J Offline
                                jussim Bronze Member @MKPotts
                                last edited by

                                @MKPotts You’re not the only with increased battery consumption on 9PP. Mine used to be maybe 3% per hour (running) and now it’s seems it’s at least twice that.

                                9PP since 09-2025.

                                1 Reply Last reply Reply Quote 0
                                • M Offline
                                  Matúš Bronze Member @MKPotts
                                  last edited by

                                  @MKPotts said in Software update 2.39.20 (2024 Q4):

                                  The hr tracking, sleep tracking etc are working fine on my S9PP after the update.
                                  But after yesterday’s 8hr run using 51% of the battery, a 3hr45min run today used 26%. Both indicate a 15hr max battery runtime. Battery drain outside of activity is normal.

                                  Even for me the battery drain in “watch” mode has decreased, but now during “GPS” mode (same activities settings as before the last update) the battery drains a lot…😢 More or less, in my case, 10[%/h] (no navigation, no apps running): I’m pretty sure that before the last update, the battery consumption was at least half that the current one.

                                  Suunto 9 Peak Pro Titanium Slate
                                  Suunto Spartan Sport

                                  #swatt

                                  1 Reply Last reply Reply Quote 0
                                  • L Offline
                                    Luis Andés Olmedo Bronze Member @pavel.samokha
                                    last edited by

                                    Everything works as with the previous SW in my Suunto race. I’ve not realized any bug nor improvement (except the new watch faces).

                                    1 Reply Last reply Reply Quote 2
                                    • VPV Offline
                                      VP @pavel.samokha
                                      last edited by

                                      @pavel-samokha

                                      Nice addistions, but the heart rate monitor does not wake up automatically when watch has been in hybernate mode. This has happened after many updates. You need to reboot your watch to get it work again and this is quite frustrating.

                                      Should Suunto test a bit better these update patched before releasing them, becease this should be a basic functionality.

                                      1 Reply Last reply Reply Quote 0
                                      • tuxellaT Offline
                                        tuxella Bronze Member
                                        last edited by

                                        I haven’t been able to add new WiFi networks to my Vertical since I updated to this new firmware.

                                        I tested with 3 different networks (WiFi AP provided by ISP, MacBook and iPhone).

                                        I use the latest iOS beta app (2.40.0 17447).

                                        Has anyone else experienced this?

                                        sebchastangS 1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          shubri
                                          last edited by

                                          OHR stops for me also, Suunto 9PP - super annoying, although I had similar issue before, but maybe once a week. Now it cannot hold for 1h.

                                          1 Reply Last reply Reply Quote 0
                                          • J Offline
                                            jrun1200 @sracer
                                            last edited by jrun1200

                                            @sracer yes, it looked and worked so great as it was before, contributed to the straightforward clean look and feel of the watch. Now - even though a lot of people seem to like it - the carousel design just doesn’t work for me. it makes the screen far too messy with the different font sizes and loss of any alignment. I had thought it was a deliberate design choice by Suunto to keep things simple, not something that would need to „improve“.

                                            I hope, future updates will bring an option to turn the carousel on or off.

                                            1 Reply Last reply Reply Quote 5
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy