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    Suunto Vertical HR and Sleep Tracking Stopped

    Scheduled Pinned Locked Moved Suunto Vertical
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    • mertobuntuM Offline
      mertobuntu
      last edited by

      Hi Team,

      I am a new Suunto forum user.
      I have a Suunto Vertical Titanium Solar version with (2.35.34 ) firmware.
      I have problem my Suunto vertical randomly stopped hr and sleep tracking.
      I checked watch under hr green light was closed.

      Watch after restart problem is solved. This problem repeat 6-7 times randomly.

      I reset the watch this morning and retry setup.

      Is there anyone experiencing this problem?

      by the way this problem is it possible hardware .etc ?

      Thanks.

      I 1 Reply Last reply Reply Quote 1
      • martintrailM Offline
        martintrail Silver Members
        last edited by

        I have the same problem with Race

        Vertical Titanium Solar

        mertobuntuM D 2 Replies Last reply Reply Quote 1
        • mertobuntuM Offline
          mertobuntu @martintrail
          last edited by

          @martintrail by then maybe firmware bug.

          1 Reply Last reply Reply Quote 1
          • martintrailM Offline
            martintrail Silver Members
            last edited by

            Today I noticed that Race stopped taking my heart rate during activity about halfway through the run. I’ll try restarting, but I’m really tired of it.

            Screenshot 2024-08-14 160206.png

            Vertical Titanium Solar

            mertobuntuM 1 Reply Last reply Reply Quote 0
            • mertobuntuM Offline
              mertobuntu @martintrail
              last edited by

              @martintrail said in Suunto Vertical HR and Sleep Tracking Stopped:

              Today I noticed that Race stopped taking my heart rate during activity about halfway through the run. I’ll try restarting, but I’m really tired of it.

              I fabric reset my watch.
              I don’t have any problem this time… I monitoring my watch.
              If you want try this method.

              BR

              S 1 Reply Last reply Reply Quote 1
              • D Offline
                dominick @martintrail
                last edited by

                @martintrail Same issue with the vertical. All support suggest is shipping it in for repair. The latest firmware has a lot of bugs

                1 Reply Last reply Reply Quote 1
                • S Offline
                  Siegl @mertobuntu
                  last edited by

                  I had same issue since updating Suunto Vertical Titan Solar with firmware 2.35.34. I had to reboot my watch every time for using I integrated HR after watch went into deep battery power saving at night. I reset my watch to factory settings, and problem seems to be solved so far. I will give an update as soon as I have success for longer time. But to Suunto Team: guys, honestly - I am buying some special sports equipment for €700 to use it for mountaineering and not for playing and being test person. Develop your equipment, give it to 500 mountain guides and sports professionals for free, test and improve it for one year and go to the market after that testing phase. I am tired to pay so much money for “green bananas”!

                  martintrailM isaziI 2 Replies Last reply Reply Quote 4
                  • martintrailM Offline
                    martintrail Silver Members @Siegl
                    last edited by

                    @Siegl Totally agree.

                    Vertical Titanium Solar

                    1 Reply Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @Siegl
                      last edited by

                      @Siegl there is an update coming in the next weeks, and what you describe does not seem to happen with the new firmware, so whatever it is seems fixed (or user specific). I would say the update is not far away.

                      And yes, Suunto already gives away watches to hundreds of sponsored athletes, ambassadors, and testers 😄

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      mertobuntuM K 2 Replies Last reply Reply Quote 3
                      • mertobuntuM Offline
                        mertobuntu @isazi
                        last edited by

                        @isazi sorry but Very Annoying

                        1 Reply Last reply Reply Quote 1
                        • K Offline
                          kamarasm Bronze Member @isazi
                          last edited by

                          @isazi Until that, the easiest way to recover OHR, just put the watch to the charger for some sec 😉

                          It works with Race and Vertical as well 🙂

                          1 Reply Last reply Reply Quote 0
                          • I Offline
                            Iggge @mertobuntu
                            last edited by

                            @mertobuntu It happened to me to last night. First time for me

                            mertobuntuM 1 Reply Last reply Reply Quote 0
                            • mertobuntuM Offline
                              mertobuntu @Iggge
                              last edited by

                              @Iggge It happens especially when I take it off my arm and put it back on after a while.

                              1 Reply Last reply Reply Quote 0
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