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    Suunto Vertical HR and Sleep Tracking Stopped

    Scheduled Pinned Locked Moved Suunto Vertical
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    • martintrailM Offline
      martintrail Silver Members
      last edited by

      Today I noticed that Race stopped taking my heart rate during activity about halfway through the run. I’ll try restarting, but I’m really tired of it.

      Screenshot 2024-08-14 160206.png

      Vertical Titanium Solar

      mertobuntuM 1 Reply Last reply Reply Quote 0
      • mertobuntuM Offline
        mertobuntu @martintrail
        last edited by

        @martintrail said in Suunto Vertical HR and Sleep Tracking Stopped:

        Today I noticed that Race stopped taking my heart rate during activity about halfway through the run. I’ll try restarting, but I’m really tired of it.

        I fabric reset my watch.
        I don’t have any problem this time… I monitoring my watch.
        If you want try this method.

        BR

        S 1 Reply Last reply Reply Quote 1
        • D Offline
          dominick @martintrail
          last edited by

          @martintrail Same issue with the vertical. All support suggest is shipping it in for repair. The latest firmware has a lot of bugs

          1 Reply Last reply Reply Quote 1
          • S Offline
            Siegl @mertobuntu
            last edited by

            I had same issue since updating Suunto Vertical Titan Solar with firmware 2.35.34. I had to reboot my watch every time for using I integrated HR after watch went into deep battery power saving at night. I reset my watch to factory settings, and problem seems to be solved so far. I will give an update as soon as I have success for longer time. But to Suunto Team: guys, honestly - I am buying some special sports equipment for €700 to use it for mountaineering and not for playing and being test person. Develop your equipment, give it to 500 mountain guides and sports professionals for free, test and improve it for one year and go to the market after that testing phase. I am tired to pay so much money for “green bananas”!

            martintrailM isaziI 2 Replies Last reply Reply Quote 4
            • martintrailM Offline
              martintrail Silver Members @Siegl
              last edited by

              @Siegl Totally agree.

              Vertical Titanium Solar

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              • isaziI Offline
                isazi Moderator @Siegl
                last edited by

                @Siegl there is an update coming in the next weeks, and what you describe does not seem to happen with the new firmware, so whatever it is seems fixed (or user specific). I would say the update is not far away.

                And yes, Suunto already gives away watches to hundreds of sponsored athletes, ambassadors, and testers 😄

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                mertobuntuM K 2 Replies Last reply Reply Quote 3
                • mertobuntuM Offline
                  mertobuntu @isazi
                  last edited by

                  @isazi sorry but Very Annoying

                  1 Reply Last reply Reply Quote 1
                  • K Offline
                    kamarasm Bronze Member @isazi
                    last edited by

                    @isazi Until that, the easiest way to recover OHR, just put the watch to the charger for some sec 😉

                    It works with Race and Vertical as well 🙂

                    1 Reply Last reply Reply Quote 0
                    • I Offline
                      Iggge @mertobuntu
                      last edited by

                      @mertobuntu It happened to me to last night. First time for me

                      mertobuntuM 1 Reply Last reply Reply Quote 0
                      • mertobuntuM Offline
                        mertobuntu @Iggge
                        last edited by

                        @Iggge It happens especially when I take it off my arm and put it back on after a while.

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