Race 2 heart rate issues
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I have a similar problem with my Race and Polar H10, where it gets stuck at 70-80bpm sometimes.
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I had the same issue yesterday and today the heart monitor stopped working. After a hard reset, the HM came back and it is not working
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I recently got a Vertical 2 and today I did a comparison with a chest strap on the indoor trainer. I am coming from a Garmin Instinct, which always underread my heart rate so much that it was useless. I was very disappointed when I looked at the Vertical 2 during warm-up, where I was already breathing harder and the watch only gave me around 80 bpm, which is what I usually have for an easy walking pace on the flat. I started thinking that there is something wrong with my blood flow because it also doesn’t work! After 10 minutes give or take it was however spot on and matched the strap even up to a heart rate approaching 180 bpm.
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@Daniel-Thomas cycling is always hit or miss due to arm tension/grip etc. Frequently discussed here.
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Hi everyone.
I got the very same issue as the others. Interestingly enough I bought the watch this week on Monday, did a setup, firmware update, and literally every activity has wrong HR readings.
The watch is struggling during first minutes during activities but that’s not all.
I was thinking ok, there is cold outside or smth and that’s why the HR is not quite catched , but no, even running at home for couple of minutes seems a struggle for the watch.
Btw. when I don’t do any activity and then let’s say I’ll quickly climb some stairs to the point where normally my arm band is showing up 130-140 and I am feeling tired, the watch is showing up 90-100 which is so weird.
I am thinking of returning it, as I still have an opportunity to do so.
I’ll try to reset the watch again, but I don’t expect any fireworks. -
@piotras I see poor HR too
https://forum.suunto.com/topic/14698/new-race-2-heart-rate-awful-distances-too-short
Can’t comment on earlier firmware as watch updated itself out of the box
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C cumbrian-runner referenced this topic
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@cumbrian-runner hi, yeah, I have the newest firmware as well.
I did a hard reset and did a 5km test run, and compared the activity with my old garmin forerunner 255 + polar verity sense arm band.
Looks much better now, there are some wobbles here and there (like showing up 10bpm higher in around 18minutes), but overall it is pretty good (162 to 163 bpm average).
My 5km run:
Climbing the stairs still not quite good, the HR is updated to proper values only after i stop for a while, and yes I had the watch pretty tight on my wrist and a bit above the bone.
And to indicate what was going on before hard reset, one of my walks:
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@piotras I tried a factory reset as well, and did get better. Still odd that the Vertical 2 is still more consistent for me across the board with same sensors.
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Hello,
Have the same problem, HR stuck at 110 BPM during the first 20 minutes of running, then suddenly goes up to 165 bpm which is the correct reading. It was working better before the last firmware.
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Hi everyone,
I am experiencing similar issues on my Suunto Race since a few weeks. The heart rate is often too low (so far only observed while running), sometimes there are sudden jumps after a while. When using an external heart rate sensor, it works.
What you should do if you experience the same: Contact Suunto Support!
Only then they will now about it. I did this and they told me they are currently not aware of such an issue, but will investigate. They also asked me to upload my log files via the mobile app and will check them. The more people report this, the higher chance that this gets fixed soon.
You can find their support chat directly on www.suunto.com by clicking on ‘Support’ at the top and then using the chat on the bottom right.
