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    And Suunto does it again: mid-activity crash on Suunto Race

    Scheduled Pinned Locked Moved Suunto Race
    racecrashbugs
    56 Posts 26 Posters 4.7k Views 22 Watching
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    • M Offline
      mabe2k Bronze Member @VoiGAS
      last edited by

      @VoiGAS had a crash today. First time I’ve seen how it looks like during the crash. Half of the screen was black and buttons stopped working. Watch restarts a few seconds later. Crash was after 4 km.
      RaceCrash.png

      VoiGASV 1 Reply Last reply Reply Quote 0
      • VoiGASV Offline
        VoiGAS Silver Members @mabe2k
        last edited by VoiGAS

        @mabe2k Oh no 😞. Do you have the latest firmware? They fixed something there.
        Your crash looks different than mine, for me it went black and rebootet. But maybe I missed the moment


        Race S
        Ambit3 Vertical

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          mabe2k Bronze Member @VoiGAS
          last edited by

          @VoiGAS yes, latest firmware

          1 Reply Last reply Reply Quote 0
          • PhilippP Offline
            Philipp
            last edited by

            I have the Same Issues since the last Softwareupdate… First crash was in a Longrun mid September and the Second crash yesterday in another Marathon. Very frustrating that a watch that once worked flawless now have this kind of issues! (Suunto Race 1)

            H 1 Reply Last reply Reply Quote 1
            • H Offline
              halajos Bronze Member @Philipp
              last edited by

              @Philipp, @mabe2k, I also had crashes on my Race with 2.44.52, every few hours, within or outside of activity. Reverted just now to 2.44.46, waiting to see if it will crash or not. Will let you know.

              M 1 Reply Last reply Reply Quote 0
              • M Offline
                mabe2k Bronze Member @halajos
                last edited by

                @halajos I had crashes with my Race during training sessions starting with the software update in December 2024. This was the first crash with the current software version. And it was the first time I‘ve seen the crash. The other times, the watch restarted and I just saw the watch face afterwards.

                H 1 Reply Last reply Reply Quote 0
                • H Offline
                  halajos Bronze Member @mabe2k
                  last edited by

                  @mabe2k, @Philipp, no crash since rolling back to 2.44.46. With the 2.44.52 SW. it crashed multiple times a day.

                  1 Reply Last reply Reply Quote 0
                  • VoiGASV Offline
                    VoiGAS Silver Members
                    last edited by

                    New behaviour today with Race S: It crashed directly after starting an activity. Better than in the mid, but still…
                    Latest Firmware


                    Race S
                    Ambit3 Vertical

                    H 1 Reply Last reply Reply Quote 0
                    • H Offline
                      halajos Bronze Member @VoiGAS
                      last edited by

                      @VoiGAS in my experience the crashes with 2.44.52 are random, during or outside of activity doesn’t matter. No crash since 2 days with 2.44.46

                      VoiGASV 1 Reply Last reply Reply Quote 0
                      • VoiGASV Offline
                        VoiGAS Silver Members @halajos
                        last edited by

                        @halajos Maybe just the reset to factory settings did the trick? Hard to say I guess…


                        Race S
                        Ambit3 Vertical

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                        • H Offline
                          halajos Bronze Member @VoiGAS
                          last edited by

                          @VoiGAS no, I did a hard reset before the downgrade. Didn’t help.

                          1 Reply Last reply Reply Quote 1
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