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    And Suunto does it again: mid-activity crash on Suunto Race

    Scheduled Pinned Locked Moved Suunto Race
    racecrashbugs
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    • Kenneth De CockerK Offline
      Kenneth De Cocker @wakarimasen
      last edited by

      @wakarimasen since I had the watch I’m at 5 crashes so far every time I sent te logs to suunto. Today was just during a training, I was 1h30 in) but last time it was when I was running the Lee trail when I was already running for 3h… thank god then I noticed it quite quickly…

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      • M Offline
        maszop Bronze Member @Kenneth De Cocker
        last edited by

        Out of curiosity, what screen did this happen to you on? I’ve had several such restarts, always on the map screen.

        2 Kenneth De CockerK 2 Replies Last reply Reply Quote 0
        • 2 Offline
          2b2bff @maszop
          last edited by

          @maszop my only restart, yet happened on the ZoneSense screen or on the first screen of the buit-in basic profile.

          Suunto Race S

          1 Reply Last reply Reply Quote 1
          • Kenneth De CockerK Offline
            Kenneth De Cocker @maszop
            last edited by

            @maszop said in And Suunto does it again: mid-activity crash on Suunto Race:

            Out of curiosity, what screen did this happen to you on? I’ve had several such restarts, always on the map screen.

            When I was running the Lee trail it was on the maps screen. But this weekend when it happend I didn’t use a map it was just on normal screen for running.

            1 Reply Last reply Reply Quote 1
            • peegeeP Offline
              peegee Silver Members @Olaf Gottschalk
              last edited by

              @Olaf-Gottschalk hearing too much ch about crashes lately

              Been with a Suunto on my wrist since Ambit2
              🔺Currently with Race 2 Titanium🔺

              1 Reply Last reply Reply Quote 0
              • VoiGASV Offline
                VoiGAS Silver Members
                last edited by VoiGAS

                Second crash today in about 1 year with the Race S. Crashes in the last 20 years with Garmin FR201, FR910xt, Huawei watch, Ambit3, Suunto5 and Suunto9P: Zero!
                I don’t get that we are discussing about how many crashes per year are normal given this relation.


                Race S
                Ambit3 Vertical

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                • M Offline
                  mabe2k Bronze Member @VoiGAS
                  last edited by

                  @VoiGAS had a crash today. First time I’ve seen how it looks like during the crash. Half of the screen was black and buttons stopped working. Watch restarts a few seconds later. Crash was after 4 km.
                  RaceCrash.png

                  VoiGASV 1 Reply Last reply Reply Quote 0
                  • VoiGASV Offline
                    VoiGAS Silver Members @mabe2k
                    last edited by VoiGAS

                    @mabe2k Oh no 😞. Do you have the latest firmware? They fixed something there.
                    Your crash looks different than mine, for me it went black and rebootet. But maybe I missed the moment


                    Race S
                    Ambit3 Vertical

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                    • M Offline
                      mabe2k Bronze Member @VoiGAS
                      last edited by

                      @VoiGAS yes, latest firmware

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                      • PhilippP Offline
                        Philipp
                        last edited by

                        I have the Same Issues since the last Softwareupdate… First crash was in a Longrun mid September and the Second crash yesterday in another Marathon. Very frustrating that a watch that once worked flawless now have this kind of issues! (Suunto Race 1)

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                        • H Offline
                          halajos Bronze Member @Philipp
                          last edited by

                          @Philipp, @mabe2k, I also had crashes on my Race with 2.44.52, every few hours, within or outside of activity. Reverted just now to 2.44.46, waiting to see if it will crash or not. Will let you know.

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                          • M Offline
                            mabe2k Bronze Member @halajos
                            last edited by

                            @halajos I had crashes with my Race during training sessions starting with the software update in December 2024. This was the first crash with the current software version. And it was the first time I‘ve seen the crash. The other times, the watch restarted and I just saw the watch face afterwards.

                            H 1 Reply Last reply Reply Quote 0
                            • H Offline
                              halajos Bronze Member @mabe2k
                              last edited by

                              @mabe2k, @Philipp, no crash since rolling back to 2.44.46. With the 2.44.52 SW. it crashed multiple times a day.

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                              • VoiGASV Offline
                                VoiGAS Silver Members
                                last edited by

                                New behaviour today with Race S: It crashed directly after starting an activity. Better than in the mid, but still…
                                Latest Firmware


                                Race S
                                Ambit3 Vertical

                                H 1 Reply Last reply Reply Quote 0
                                • H Offline
                                  halajos Bronze Member @VoiGAS
                                  last edited by

                                  @VoiGAS in my experience the crashes with 2.44.52 are random, during or outside of activity doesn’t matter. No crash since 2 days with 2.44.46

                                  VoiGASV 1 Reply Last reply Reply Quote 0
                                  • VoiGASV Offline
                                    VoiGAS Silver Members @halajos
                                    last edited by

                                    @halajos Maybe just the reset to factory settings did the trick? Hard to say I guess…


                                    Race S
                                    Ambit3 Vertical

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                                    • H Offline
                                      halajos Bronze Member @VoiGAS
                                      last edited by

                                      @VoiGAS no, I did a hard reset before the downgrade. Didn’t help.

                                      1 Reply Last reply Reply Quote 1
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