Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    And Suunto does it again: mid-activity crash on Suunto Race

    Scheduled Pinned Locked Moved Suunto Race
    racecrashbugs
    56 Posts 26 Posters 4.7k Views 22 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M Offline
      maszop Bronze Member @Kenneth De Cocker
      last edited by

      Out of curiosity, what screen did this happen to you on? I’ve had several such restarts, always on the map screen.

      2 Kenneth De CockerK 2 Replies Last reply Reply Quote 0
      • 2 Offline
        2b2bff @maszop
        last edited by

        @maszop my only restart, yet happened on the ZoneSense screen or on the first screen of the buit-in basic profile.

        Suunto Race S

        1 Reply Last reply Reply Quote 1
        • Kenneth De CockerK Offline
          Kenneth De Cocker @maszop
          last edited by

          @maszop said in And Suunto does it again: mid-activity crash on Suunto Race:

          Out of curiosity, what screen did this happen to you on? I’ve had several such restarts, always on the map screen.

          When I was running the Lee trail it was on the maps screen. But this weekend when it happend I didn’t use a map it was just on normal screen for running.

          1 Reply Last reply Reply Quote 1
          • peegeeP Offline
            peegee Silver Members @Olaf Gottschalk
            last edited by

            @Olaf-Gottschalk hearing too much ch about crashes lately

            Been with a Suunto on my wrist since Ambit2
            🔺Currently with Race 2 Titanium🔺

            1 Reply Last reply Reply Quote 0
            • VoiGASV Offline
              VoiGAS Silver Members
              last edited by VoiGAS

              Second crash today in about 1 year with the Race S. Crashes in the last 20 years with Garmin FR201, FR910xt, Huawei watch, Ambit3, Suunto5 and Suunto9P: Zero!
              I don’t get that we are discussing about how many crashes per year are normal given this relation.


              Race S
              Ambit3 Vertical

              M 1 Reply Last reply Reply Quote 1
              • M Offline
                mabe2k Bronze Member @VoiGAS
                last edited by

                @VoiGAS had a crash today. First time I’ve seen how it looks like during the crash. Half of the screen was black and buttons stopped working. Watch restarts a few seconds later. Crash was after 4 km.
                RaceCrash.png

                VoiGASV 1 Reply Last reply Reply Quote 0
                • VoiGASV Offline
                  VoiGAS Silver Members @mabe2k
                  last edited by VoiGAS

                  @mabe2k Oh no 😞. Do you have the latest firmware? They fixed something there.
                  Your crash looks different than mine, for me it went black and rebootet. But maybe I missed the moment


                  Race S
                  Ambit3 Vertical

                  M 1 Reply Last reply Reply Quote 0
                  • M Offline
                    mabe2k Bronze Member @VoiGAS
                    last edited by

                    @VoiGAS yes, latest firmware

                    1 Reply Last reply Reply Quote 0
                    • PhilippP Offline
                      Philipp
                      last edited by

                      I have the Same Issues since the last Softwareupdate… First crash was in a Longrun mid September and the Second crash yesterday in another Marathon. Very frustrating that a watch that once worked flawless now have this kind of issues! (Suunto Race 1)

                      H 1 Reply Last reply Reply Quote 1
                      • H Offline
                        halajos Bronze Member @Philipp
                        last edited by

                        @Philipp, @mabe2k, I also had crashes on my Race with 2.44.52, every few hours, within or outside of activity. Reverted just now to 2.44.46, waiting to see if it will crash or not. Will let you know.

                        M 1 Reply Last reply Reply Quote 0
                        • M Offline
                          mabe2k Bronze Member @halajos
                          last edited by

                          @halajos I had crashes with my Race during training sessions starting with the software update in December 2024. This was the first crash with the current software version. And it was the first time I‘ve seen the crash. The other times, the watch restarted and I just saw the watch face afterwards.

                          H 1 Reply Last reply Reply Quote 0
                          • H Offline
                            halajos Bronze Member @mabe2k
                            last edited by

                            @mabe2k, @Philipp, no crash since rolling back to 2.44.46. With the 2.44.52 SW. it crashed multiple times a day.

                            1 Reply Last reply Reply Quote 0
                            • VoiGASV Offline
                              VoiGAS Silver Members
                              last edited by

                              New behaviour today with Race S: It crashed directly after starting an activity. Better than in the mid, but still…
                              Latest Firmware


                              Race S
                              Ambit3 Vertical

                              H 1 Reply Last reply Reply Quote 0
                              • H Offline
                                halajos Bronze Member @VoiGAS
                                last edited by

                                @VoiGAS in my experience the crashes with 2.44.52 are random, during or outside of activity doesn’t matter. No crash since 2 days with 2.44.46

                                VoiGASV 1 Reply Last reply Reply Quote 0
                                • VoiGASV Offline
                                  VoiGAS Silver Members @halajos
                                  last edited by

                                  @halajos Maybe just the reset to factory settings did the trick? Hard to say I guess…


                                  Race S
                                  Ambit3 Vertical

                                  H 1 Reply Last reply Reply Quote 0
                                  • H Offline
                                    halajos Bronze Member @VoiGAS
                                    last edited by

                                    @VoiGAS no, I did a hard reset before the downgrade. Didn’t help.

                                    1 Reply Last reply Reply Quote 1
                                    • First post
                                      Last post

                                    Suunto Terms | Privacy Policy