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    And Suunto does it again: mid-activity crash on Suunto Race

    Scheduled Pinned Locked Moved Suunto Race
    racecrashbugs
    61 Posts 29 Posters 5.8k Views 25 Watching
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    • M Offline
      mabe2k Bronze Member @halajos
      last edited by

      @halajos I had crashes with my Race during training sessions starting with the software update in December 2024. This was the first crash with the current software version. And it was the first time I‘ve seen the crash. The other times, the watch restarted and I just saw the watch face afterwards.

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      • H Offline
        halajos Bronze Member @mabe2k
        last edited by

        @mabe2k, @Philipp, no crash since rolling back to 2.44.46. With the 2.44.52 SW. it crashed multiple times a day.

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        • VoiGASV Offline
          VoiGAS Silver Members
          last edited by

          New behaviour today with Race S: It crashed directly after starting an activity. Better than in the mid, but still…
          Latest Firmware


          Race S
          Ambit3 Vertical

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          • H Offline
            halajos Bronze Member @VoiGAS
            last edited by

            @VoiGAS in my experience the crashes with 2.44.52 are random, during or outside of activity doesn’t matter. No crash since 2 days with 2.44.46

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            • VoiGASV Offline
              VoiGAS Silver Members @halajos
              last edited by

              @halajos Maybe just the reset to factory settings did the trick? Hard to say I guess…


              Race S
              Ambit3 Vertical

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              • H Offline
                halajos Bronze Member @VoiGAS
                last edited by

                @VoiGAS no, I did a hard reset before the downgrade. Didn’t help.

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                • H Offline
                  halajos Bronze Member @halajos
                  last edited by

                  @halajos said in And Suunto does it again: mid-activity crash on Suunto Race:

                  @VoiGAS in my experience the crashes with 2.44.52 are random, during or outside of activity doesn’t matter. No crash since 2 days with 2.44.46

                  Update: my watch started crashing recently also with sw. version 2.44.46. Time to send it in for service 😕

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                  • Liad BelaL Offline
                    Liad Bela
                    last edited by

                    Hi,

                    SUUNTO RACE S user here, w/ 2.44.52 firmware version.

                    I’ve bought the watch this Sept 2025, and since it has crashed multiple times (re-boot with suunto logo and then home screen), mostly on map navigation, but not only.

                    Today I went on a trail run and it was practically non-usable, had crashed multiple times every time I had set up route navigation (both as an activity and as naviagtion-only).

                    Any resolutions here in the crowd for the issue? Is there a comment from SUUNTO’s side about the issue?

                    Thanks!

                    2 CarmakC 2 Replies Last reply Reply Quote 0
                    • 2 Online
                      2b2bff @Liad Bela
                      last edited by 2b2bff

                      @Liad-Bela I think you should reach out for Suunto support. Possibly you have a defective watch…

                      Suunto Race S

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                      • CarmakC Offline
                        Carmak @Liad Bela
                        last edited by

                        @Liad-Bela I have the same issue, since June 25. I contacted Suunto support. After a few weeks of discussion they asked me to send logs and told me the issue would be solved with the last update. The update didn’t change anything, I can’t use the navigation screen, the watch crashes within 30 mins of activity, sometimes less. I kept Suunto support aware of the situation and got excuses but no solution (they did say that the problem was being investigated).

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                        • OutdoorManO Offline
                          OutdoorMan Bronze Member
                          last edited by

                          Race S, yesterday watch froze after I tried to resume the activity. Restart helped, but it never happened until now.

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