Sync issue - error loading data - sync not fully completed

[TrickyDickeyRichard]

I’ve used SuuntoPlus “HR Zones” during two runs, and both of those ended up with corrupted data. I also logged one walk without any active SuuntoPlus features, and that one worked just fine!

[Dimitrios Kanellopoulos]

Please try to resync. Backend fix is deployed.

[Dimitrios Kanellopoulos]

@Jose-Luis-Fernández-Pérez nothing Todo

[piotr.bdz]

@Dimitrios-Kanellopoulos it works! Thanks for the fix and all the updates!

[MILO83]

My gf’s old activities (Hiking basic, Weather forecast S+ app on) still don’t sync. New activities with the S+ app turned off sync as expected.

[rayco989]

@Dimitrios-Kanellopoulos Now work for me New activities are synced normally and uploaded to other servers with S+ app. Unfortunately, I deleted the old problematic activities.

[Triumph114]

Perfect, it works now and even an “blocked” activity was sync to relive yesterday evening!
Many thanks

[swisskat]

@Dimitrios-Kanellopoulos
I today noticed that a hiking activity is not syncing (recorded on July 11), exactly same error message as mentioned in previous posts. Other activities today synced normally. Resynced devices and uninstalled hr Zone app but activity still will not sync. Seems like the back end fix is not working here? Do you have any othe ideas on what to do? Thanks!

[RaDeck]

@Dimitrios-Kanellopoulos are the old ‘problem’ activities supposed to sync? I’m getting the same error message

[Dimitrios Kanellopoulos]

@RaDeck yes. Maybe try an app reinstall.

[Toni S]

@Dimitrios-Kanellopoulos not working in my case, even reinstalling…

[RaDeck]

@Dimitrios-Kanellopoulos reinstalled the app. Unpaired / repaired and restarted watch. IOS on 18.5 as well as latest v. of App (obviously)

Both activities with issue don’t sync. I was using the HR zones S+ at that time