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    Media controls not working

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    • pavel.samokhaP Offline
      pavel.samokha @vlad86
      last edited by

      @vlad86 have you tried to restart your phone and watch?

      Opinions expressed are solely my own and do not express the views or opinions of my employer

      V 1 Reply Last reply Reply Quote 1
      • V Offline
        VladoD @pavel.samokha
        last edited by

        @pavel-samokha great hint. šŸ‘ I had the same issue. Restarting both my SR and Sony Xperia 5iii helped to solve it. Now I’m able to control music via SR again.

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          maszop Bronze Member @VladoD
          last edited by

          @VladoD It’s some kind of problem with music permissions on your phone.
          I guess this problem started after one of the SuuntoApp or Android updates.
          Restoring these settings for SuuntoApp or restarting the phone helps.

          1 Reply Last reply Reply Quote 3
          • gontzalffG Offline
            gontzalff @verocoboc
            last edited by

            @verocoboc said in Media controls not working:

            I’m having problems with my media controls since the last update. I can see what’s playing, but I can’t use the controls neither with the touch screen nor with the buttons. I already tried unparing my watch and paring it again. Anyone has the same problem?

            Mismo problema

            1 Reply Last reply Reply Quote 0
            • V Offline
              verocoboc @pavel.samokha
              last edited by

              @pavel-samokha Samsung Galaxy S22 Ultra

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              • MichaĆ«l POINTEAUM Offline
                Michaƫl POINTEAU
                last edited by

                Same problem here. I thought the other day I had understood why it was greyed… But it’s actually apparently not the only factor.

                For sure one factor: you can’t have your watch in ā€œEcoā€ mode.

                But for few days now I can’t control media anymore even without that the ECO mode active.

                Fenr1rF Michaƫl POINTEAUM 2 Replies Last reply Reply Quote 0
                • Fenr1rF Offline
                  Fenr1r @Michaƫl POINTEAU
                  last edited by

                  @Michaƫl-POINTEAU Perhaps https://forum.suunto.com/post/145481

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                  • MichaĆ«l POINTEAUM Offline
                    Michaƫl POINTEAU @Michaƫl POINTEAU
                    last edited by

                    @Michaƫl-POINTEAU said in Media controls not working:

                    Same problem here. I thought the other day I had understood why it was greyed… But it’s actually apparently not the only factor.

                    For sure one factor: you can’t have your watch in ā€œEcoā€ mode.

                    But for few days now I can’t control media anymore even without that the ECO mode active.

                    A phone (Samsung S23) restart has fixed the situation this morning for me.

                    1 Reply Last reply Reply Quote 0
                    • A Offline
                      aus95
                      last edited by

                      I’ve noticed the same issue several times, I agree that it’s something related to the app (I’m on Android with a pixel 7).

                      For what it’s worth, the fastest work-around I’ve found is to long press on the Suunto app to bring up it’s system options, select app info and then force stop the app and re-open it. That seems to resolve the issue and takes less time than restarting your phone.

                      Stefano M64S Michaƫl POINTEAUM 2 Replies Last reply Reply Quote 3
                      • Stefano M64S Offline
                        Stefano M64 Silver Members @aus95
                        last edited by

                        @aus95 thank you a lot, that worked for me!

                        Suunto Vector . Vector HR . Core . Race & Race S

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                        • MichaĆ«l POINTEAUM Offline
                          Michaƫl POINTEAU @aus95
                          last edited by Michaƫl POINTEAU

                          @aus95 thank you !!! Just tested. It worked for me too.

                          1 Reply Last reply Reply Quote 0
                          • Spyros MichaloS Offline
                            Spyros Michalo
                            last edited by

                            hello, i had the same issue, race model, samsung phone.
                            long tap app-> info -> permissions (calls, notifications, camera…media control)

                            1 Reply Last reply Reply Quote 0
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