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    Media controls not working

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    • V Offline
      VladoD @pavel.samokha
      last edited by

      @pavel-samokha great hint. 👍 I had the same issue. Restarting both my SR and Sony Xperia 5iii helped to solve it. Now I’m able to control music via SR again.

      M 1 Reply Last reply Reply Quote 0
      • M Offline
        maszop Bronze Member @VladoD
        last edited by

        @VladoD It’s some kind of problem with music permissions on your phone.
        I guess this problem started after one of the SuuntoApp or Android updates.
        Restoring these settings for SuuntoApp or restarting the phone helps.

        1 Reply Last reply Reply Quote 3
        • gontzalffG Offline
          gontzalff @verocoboc
          last edited by

          @verocoboc said in Media controls not working:

          I’m having problems with my media controls since the last update. I can see what’s playing, but I can’t use the controls neither with the touch screen nor with the buttons. I already tried unparing my watch and paring it again. Anyone has the same problem?

          Mismo problema

          1 Reply Last reply Reply Quote 0
          • V Offline
            verocoboc @pavel.samokha
            last edited by

            @pavel-samokha Samsung Galaxy S22 Ultra

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            • Michaël POINTEAUM Offline
              Michaël POINTEAU
              last edited by

              Same problem here. I thought the other day I had understood why it was greyed… But it’s actually apparently not the only factor.

              For sure one factor: you can’t have your watch in “Eco” mode.

              But for few days now I can’t control media anymore even without that the ECO mode active.

              Fenr1rF Michaël POINTEAUM 2 Replies Last reply Reply Quote 0
              • Fenr1rF Offline
                Fenr1r @Michaël POINTEAU
                last edited by

                @Michaël-POINTEAU Perhaps https://forum.suunto.com/post/145481

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                • Michaël POINTEAUM Offline
                  Michaël POINTEAU @Michaël POINTEAU
                  last edited by

                  @Michaël-POINTEAU said in Media controls not working:

                  Same problem here. I thought the other day I had understood why it was greyed… But it’s actually apparently not the only factor.

                  For sure one factor: you can’t have your watch in “Eco” mode.

                  But for few days now I can’t control media anymore even without that the ECO mode active.

                  A phone (Samsung S23) restart has fixed the situation this morning for me.

                  1 Reply Last reply Reply Quote 0
                  • A Offline
                    aus95
                    last edited by

                    I’ve noticed the same issue several times, I agree that it’s something related to the app (I’m on Android with a pixel 7).

                    For what it’s worth, the fastest work-around I’ve found is to long press on the Suunto app to bring up it’s system options, select app info and then force stop the app and re-open it. That seems to resolve the issue and takes less time than restarting your phone.

                    Stefano M64S Michaël POINTEAUM 2 Replies Last reply Reply Quote 3
                    • Stefano M64S Offline
                      Stefano M64 Silver Members @aus95
                      last edited by

                      @aus95 thank you a lot, that worked for me!

                      Suunto Vector . Vector HR . Core . Race & Race S

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                      • Michaël POINTEAUM Offline
                        Michaël POINTEAU @aus95
                        last edited by Michaël POINTEAU

                        @aus95 thank you !!! Just tested. It worked for me too.

                        1 Reply Last reply Reply Quote 0
                        • Spyros MichaloS Offline
                          Spyros Michalo
                          last edited by

                          hello, i had the same issue, race model, samsung phone.
                          long tap app-> info -> permissions (calls, notifications, camera…media control)

                          1 Reply Last reply Reply Quote 0
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