@Luche Very happy this worked out and glad all is working now. I did not want you to lose any moves, that is why I did not suggest a hard reset immediately. Thanks @Dimitrios-Kanellopoulos for helping and filing the bug.
Thank you, yes this worked.
in app -> forget device -> clear app cache and data -> uninstall app
in watch -> disconnect device
on phone -> install app -> start
in app -> sign in -> connect device -> enter code-> starts syncing -> deleted move shows up as notification and in my activity log…
@luboskovar this is just my personal opinion - no idea what Suunto product managers plan…
But this idea makes kind of sense.
You can’t please anyone anyway with what you deliver for analysis. At the same time there are numerous data bases out there and everyone has it’s one preference/history with those.
I for myself use Endomondo, other like TrainingPeaks, runalyze etc.
So it totally makes sense to enable users get their data into their preferred tool.
Then add some day to day data like steps, sleep etc in your own tool and you are done 🙂
I’m an owner of an Ambit 3 Peak and have troubles syncing my moves to the Suunto App.
I have uninstalled the Movescount App and (re)installed the Suunto App several times (followed the procedure by @Brad_Olwin) but the issues remain. Some moves sync immediately, some require days if not weeks. Longer moves have more trouble. The watch starts syncing moves and the procedure fails. I have to initiate the syncing process over and over in order to get the moves to upload. But what’s funny… sometimes (rarely) the moves sync without any issues.
@MaxiPalle I just tested this and it is working for me on S9 Baro Here are the steps:
Make sure to force quit MC app
Open SA and do NOT unpair from SA, simply forget the watch from the app, then select ok.
Force quit SA.
Open MC, the watch will automatically sync (if you select a route on the computer first, the route will sync). If you did not select a route on the computer but you select from the app, you will need to force quit MC and restart the app to restart the sync. The route will now sync with waypoints. Check to make sure the sync is finished.
Do not unpair from MC app, force quit MC
Open SA and select the watch to pair from the watch menu, it will connect and sync.
You will lose custom sport modes from SA and have to set them up again but routes from MC with waypoints are retained.
This is working for my S9baro with no issues I am on iOS13.3 and the latest SA beta.
No tricky solution on IOS from me, if uninstall reinstall doesn’t do the job.
Eventually try on an Android phone if you can, and see.
If it is the same “unsync” message, on android you could see if raw files are on the phone and at least get it from there.