Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • SuuntoApp improvement - screens and maps

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    J
    @inkognito It was really great idea - thanks a lot. It’s cleared. thx again.
  • Where are all the photos that I have added in the exercies?

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    helgonet12H
    @helgonet12 hi. Still no photos available in iOS app on the profile page. Only in the actual activity. In Android app there are photos visible on the profile page.
  • Activity reporting avg heart rate 112bpm but max heart rate 71 bpm

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    isaziI
    @jmoneygrip cool, if you can send me the link to the activity in a private message I’ll open a bug with Suunto. Also all info like app version, and a picture of the logbook showing the right values.
  • New version of Suunto app has dumped all my old data

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    MiniForkliftM
    Don’t know about anyone else but I can’t remember the last time I had to manually log into the app. Are you talking about the SA on your phone? I just open it and it syncs to the watch straight away, no log in required I think if I had to log in every time I opened the app I’d go mad
  • iOS 2.6.0

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    Djordje SD
    @andrasveres thx
  • 2.6.0 out

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    Dimitrios KanellopoulosD
    @kowi_01 said in 2.6.0 out: I regularly record training with the app + HR strap. Calories are in this case never added to the daily total calories. So I assume just calories recorded with the watch are considered. well this issue is also on Android. The calories only come from the watch API not anything else from the app is taken into account. While this is an issue, it works by design.
  • Stuck on uploading activity in app …

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    1 Posts
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    No one has replied
  • Resyncing a previously synced activity to Suunto App

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    J
    @mff73 Thanks again…my last question. As you can see in these pictures (all of them are from the same activity), I can see different data of these activities that seems lost. What I can´t see are the charts in my watch and the route in the app. JA [image: 1630426012457-picture1.png] [image: 1630426012303-picture2.png] [image: 1630426012200-picture3.png]
  • re-installed production app and months of chart rendering is missing

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    TonyGT
    @dimitrios-kanellopoulos thank you, I will do that. Thanks again T
  • Fitness metrics when recording training with app

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    Patrick LöfflerP
    @kowi_01 Oh yeah! Two way sync would be awesome. This would be perfect also when switching watches!
  • Workouts not showing up in AppleFitness

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    7 Posts
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    Brad_OlwinB
    @fxdgear The S9P is very nice…
  • Change Activity Settings of Already Imported Dive

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    Dimitrios KanellopoulosD
    @unknownusername I’ll make a request to improve this as it’s understandable especially in regards to diving.
  • Suunto app crashed?

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    EfejotaE
    @s1ngletracker Same happened to me here with Spanish, so it is not the special characters. I had no time to isolate, but it happened sometimes when creating a route with WP. I wondered if it were the number of WPs, but I finally managed to have it saved for some reasons after some trial-error. Not very helpful, but just for adding my similar experience. I am in the latest iOS beta, by the way.
  • Information differs or missing on iOS vs Android

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    6 Posts
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    Dimitrios KanellopoulosD
    @isazi I’ll report this.
  • Partner services menu "Uknonwn error occured"

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    Michel BarbeM
    I have just upgraded to iOS 14.7 and it’s working now. But will it be stable ? Anyway, I have connected to Komoot now.
  • Sync training hours app <=> watch

    Locked
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    sartoricS
    This topic has been already discussed and there’s a feature request too. https://forum.suunto.com/search?term=bidirectional&in=titlesposts&matchWords=all&sortBy=relevance&sortDirection=desc&showAs=posts I’m closing this one to avoid duplicates
  • Sleep tracked while pressing buttons

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    MiniForkliftM
    @dimitrios-kanellopoulos Congrats !! I’d like to say that it gets easier but…
  • Editing sleep tracking

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    isaziI
    @hoxha not possible as far as I know.
  • Sleep tracking

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    Djordje SD
    @djordje-s Finally got response from dev team: Please be advised that we need sufficient battery life for your watch to do this. Please follow the process bellow; open Suuntolink > connect the watch to a computer wait for the watch to sync with the Suuntolink click gear sign and select watches click the name of the watch 8-10 times. check the box to put watch to deep sleep and then select reset watch. After performing the factory reset please test the sleep tracking feature with the watch and let us know if the data that will sync to the Suunto application will be corrected. The watch is showing correct sleeping time, problem is in app. Only way is that watch is sync wrong data about the time frame.
  • Glitch when uploading a large number of videos to activity

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    Mff73M
    @ulis358 maybe try to open it in sportstracker web site, you may edit it from there and try to remove bad video from there. or delete it from this web also, uninstall phone app and reinstall to reimport this acitivity to try again from scratch (if you have still the full data in your watch check before deleting )

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