Subcategories

  • All resolved bugs and issues

    120 Topics
    1k Posts
    No new posts.
  • Deleted trainings still showing up

    Moved bug known issue
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    27 Posts
    2k Views
    G
    Hello. The synchronization with movescount duplicate all the moves i imported with the beta version of suunto app. I have deleted the duplicated in sport tracker and i have know duplicated run in suunto app i can’t deleted.
  • text messages do not appear on watch

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    5 Posts
    194 Views
    cosme.costaC
    @Cory-Woytasik https://forum.suunto.com/topic/3281/ios13-11-suunto-traverse-notifications-lack-thereof https://forum.suunto.com/topic/3244/no-imessage-notifications-since-upgrading-to-ios-13 https://forum.suunto.com/topic/3253/no-notifications-ater-ios13-update-spartanultra
  • Paused time counted as session time in the app

    6
    -1 Votes
    6 Posts
    252 Views
    Dimitrios KanellopoulosD
    If you are talking about pauses in the charts yes this is by design. Data are recorded during pauses but not accounted for calculations. Pauses in the next updates will be indicated at the UI
  • After update, can’t find gps

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    3 Posts
    152 Views
    sartoricS
    Try a soft reset first
  • Elevation fail

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    7 Posts
    377 Views
    A
    The last update worked for my, but I don’t know, sometimes it loses elevation for 5’ or so @Jean-Maurice-Hannard
  • Crosstrainer and "wrong" distance

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    6 Posts
    291 Views
    B
    One solution could be to calibrate the distance by rotation, according to the frequency of “pedaling” (RPM) which is correctly calculated on my Suunto 5… a bit like the “old” bike counters …
  • iOS13.11 Suunto Traverse - Notifications, lack thereof

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    5 Posts
    270 Views
    Adam McGuireA
    Can you read sms content from your phones lock screen? I guess I’ll have to test if that “fixes” it and report back… I have the simple traverse, not the alpha.
  • Cannot import gpx file in iOS13

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    13 Posts
    564 Views
    ?
    It is not a Suunto App problem in general as there are several user who made it working. For me, Suunto App appears in the Share sheet, but ape@map not anymore. So maybe it depends on which app is installed first? I don’t know…
  • heart rate...

    27
    1
    1 Votes
    27 Posts
    2k Views
    danisiusD
    @TELE-HO said in heart rate...: @danisius could chlorine be more damaging than sweat and seawater? It could be but what i`m cared about is that i am out of options just because Suunto belts does not lasts at all. And this thing costs 20Euro are they kidding there is at least 500% profit. So I dont have alternative in the pool i ve checked Polar and Garmin and i am not satisfied what they provide in terms of drills and HRM. Actully started pool swimming is how i get found Suunto watches. For all my other activies i`m ok only with HRM and a phone.
  • Can not import gpx with io 13

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    2 Posts
    133 Views
    isaziI
    This question had been answered in other threads, please use the search function of this forum.
  • S9 long activity before update - no sync

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    17 Posts
    558 Views
    J
    @Brad_Olwin strange that you all were able to make about 32 hours. Maybe this is no transfer issue but the watch is simply running out of memory for all the data? Another idea: some operating systems have had file size limits due to the 16 / 32 bit data pointers… Same for backend data structures (Web / Movescount / SA)
  • IOS 13 import routes in Suunto App

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    4 Posts
    150 Views
    Dimitrios KanellopoulosD
    @Bulkan all good bro. I am also on “hard” to search mode
  • Can’t connect my app with facebook

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    8 Posts
    268 Views
    ink357I
    Ok. If I change the mail of my suunto account ? Do you i’ll be able to find my friends connecting the app with facebook ?
  • Can't delete old moves in my watch

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    6 Posts
    133 Views
    EgikaE
    @TELE-HO yeah, if you delete it in MC or/and S, then it is not synced back of course. Sorry…
  • GPX imported in Suunto App but without elevation data !

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    6 Posts
    241 Views
    P
    @Jose-Luis Hello The problem was the conversion. Thanks for the URL to convert the KML file Sorry for the disturb Have a nice day
  • Puls belt not working with health app

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    8 Posts
    306 Views
    Mff73M
    @Kenneth-Gonzaga-Vandbæk I is just to eventually pair belt with Suuntoapp. I don’t know anything about health…
  • Suunto app freezing on mobile screen

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    6 Posts
    160 Views
    Dimitrios KanellopoulosD
    TRy to use the latest version on Android 4.10
  • Difference between app and watch (elevation)

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    10 Posts
    373 Views
    ink357I
    @TELE-HO
  • No map for the workout

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    15 Posts
    676 Views
    Bogdan1921B
    Also here, the same problem. No map on the SA…
  • IOS Suunto app and 9 baro not synching

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    3 Posts
    178 Views
    capetravellerC
    I have had a similar problem. Followed all proposals (delete from phone, unpair on watch, restart phone, etc.) Watch is found - all good - until the watch returns to the time screen. Connection is automatically lost and the phone and watch have to be reset and paired again. Most annoying! Any suggestions please.

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