error of version

@silentvoyager I cannot speak for Android but with iOS this is not an issue. I always have my app running and use Suuntolink often. I have never had an issue there. If running MC app and SA app on the phone at the same time there is a problem. Note that Suuntolink will not synchronize moves as the connection to SA has disabled that.

This was happening to me too. I found out that there was something wrong with the GPS file, and it wasn’t syncing correctly. All I had to do was do a soft reset, and it has worked perfectly ever since.

@frazer anytime I learned some things today as well. Thank you

What version have you used?

@Afirstam ok i did not see this with Ambit and SA. But I think it’s also different with the newer watches and they sync less often…

I guess it’s known … https://apizone.suunto.com/fit-description

So, about this. Eventually I gave up and let the watch update without saving the data. Then Suuntolink worked for a while, though the app remained useless (could connect but synching reliably crashed the app). Now Suuntolink has stopped working. It will tell me happily that my “watch is up to date”, but it won’t synch anything anymore. Ever. I’m nearly at the point where I think I’m just going to throw it out and “write it off”… This is way too much hassle.

Yes, you can

@Dimitrios-Kanellopoulos I still have the problem, that notifications which have been read or acknowledged on the mobile, still show up in the watch - until next forced restart of the watch. Is there another possibility to get rid of them? And I have one recurring event which still is popping up immediately after restart even there is no notification on the mobile (iPhone SE, whole day event for several days (series) with notification 1 day in advance). I have two such events in my calendar, only the “first” is showing up after restart in the watch. After EACH restart! Was able to fix at least this part, the event was dedicated to a group which I am in (OK) and additionally to me directly as well (WRONG)!

Yeah, I was able to login successfully finally. However, Strava sync is still down. I went on and removed my last workout as per instructions here: https://support.strava.com/hc/en-us/articles/360018647552-Suunto-App-and-Strava (Troubleshooting a Missing Activity) So I’ve removed the activity in app and while it persists in watch memory, it doesn’t resync with suuntoapp. Will it refresh finally or am I missing something? EDIT: Cleared the cache and data, logged-in and performed clean sync. Everything works fine now.

Hi please use this version here Uninstall the current one first. Tell me if that worked

[image: 1566235891559-20190819_192905-resized.jpg] [image: 1566235902202-screenshot_20190819-192925_suunto.jpg]

If you sync routes or sportmode customization between SA and watch, MC sync brokes

Hi all, I was missing sleep tracking in Suunto App since I’ve updated to 4.9 (about 2 weeks ago). Yesterday I just turn off sleep tracking in the watch, and turn it ON again, set up the same start and end hours, and today I’ve got the same hours, deep sleep, HR,… on wach and in App. Don’t know if you have tried it already. Cheers Pedro

@zhang965 Yes, that’s what I mentioned in the title of my post. However the second part of the post about the erroneous time zone translation has nothing to do with the fonts.

Ok I ll create a but. Unfortunately I dont have an Android phone to validate this atm. My N6P crashed with me falling on a rock but my One+7 is on its way thankfully friday. Could you send a link to this activity to check why? (You can pm me)

@sartoric yesterday I have the issue, sleep data doesn’t sync to the app, and in the watch data is present. But today works well

@Dimitrios-Kanellopoulos said in Can't sync long workout with suunto app: delayed from google May be that it is a problem with Suunto servers, because my two activities from this morning and evening were not synced to Strava. No problem on Strava side, as far as I know.

Thank you Dimitri! Laps in beta are there!