Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
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  • This topic is deleted!

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  • Editing and activity not change personal best and messages

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    freeheelerF
    @flypg the batches remain with the activity. I’m not sure if it is something time related with server sync…?! I use ows for surfboard paddling and change to SUP afterwards. I’ve got a lot of “2nd ows this month” batches for June, not sure where the 1st one disappeared
  • GPX file corrupted

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    Lari GL
    @margusl THANK YOU! I appreciate the example syntax and link to gpsvisualizer. Couldn’t quite get the format correct when I was trying.
  • Steps view on App not sorting

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    Brad_OlwinB
    @thomashope iPhone or Android? On iPhone with 8 weeks it shows daily and on 8 months shows weekly, 13 months on the chart shows monthly steps so the data are still visible, they are presented as a chart.
  • 300km elevation gain on serveral activites after adding description

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    C
    @pavel-samokha Hi, i send you the informations you wanted. as you can see on these screenshots, there is the bug. [image: 1655814834077-screenshot_20220621-110759.png] [image: 1655814832146-screenshot_20220621-110655.png] [image: 1655814830497-screenshot_20220621-110650.png]
  • [Bug] Suunto app Graphs issue

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    C
    @dimitrios-kanellopoulos Does this mean that Android users are faster than iOS ones?
  • 2-4 seconds missing from running workouts

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    suzzloS
    Same here, 4 second on 2 different activities… but not only seconds, I also differences in other fields like calories
  • This topic is deleted!

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  • To share a route

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    ?
    @triumph114 go to share in suunto app then select to internet browser then internet browser will start and download the gpx file into the “downloads” folder
  • How to get workout to sync?

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    isaziI
    @glenn-hurlow is it a single activity and you have all the graphs and information in the logbook of your watch? Then logout/login from the app, or if it does not work, uninstall/reinstall.
  • random map view direction

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    Mff73M
    @wyvern To me SA is showing GPS direction and not compas. So random feeling could just be due to trying to get a direction while not moving. Just tried, and while walking, direction is perfect, and “random” if stopped.
  • Issue with uploading long activity

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    Pavel KrokovnyP
    @dimitrios-kanellopoulos Already tried: reboot the phone, reboot the watch, connect to various wifi networks, use VPN, add photos, change name of activity. It did not help, this activity remains unsynchronized. I can not add comment to this activity, application says “no internet connection”. No issues with adding comments to other activities. New activities are successfully uploading to Suunto / Sports Tracker / Strava.
  • Heart rate zones summary empty, graph is OK

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    BrunoHB
    @dimitrios-kanellopoulos Not the answer I was hoping for, but thank you!
  • Smart sensor not synchronizing with android (doesn't give a heartbeat)

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    BrunoHB
    @jarisyke That’s pretty usual. You can try these tricks: Replace the Smart Sensor battery. Make sure the belt is really wet before wearing it. I even bought conductive gel to be sure. Just buy a new belt. Many people here have reported the belt not lasting a year even with proper care. The sensor is OK, it’s just the belt going bad…
  • Suunto App pairs but does not remember Ambit3

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    C
    @sartoric Found the problem for you or future folks. Maybe software bug or not clear. The Connectivity on the phone has Sync not set to Auto. Sync needs to be set to Auto to avoid the weird above bug. I set the MobileApp to Auto Sync, was able to have the app remember the pairing. After that I’m able to switch the MobileApp to not auto sync, and we’re good.
  • Sport modes customisation doesn't work

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    Mitch9M
    @michal-postupalski said in Sport modes customisation doesn't work: @mitch9 I did a full reset with Suunto Link App and it helped Full reset also solved the problem for me.
  • No swimming distance in activity summary. #bug #swimming

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    Marcin PolakM
    @isazi Yes, the watch itself shows the correct distance in the summary as well as in the diary. The problem is only with the application.
  • Roller skating no altitude gain/loss displayed in app

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    sartoricS
    @darxmurf said in Roller skating no altitude gain/loss displayed in app: @sartoric yes I know it could sound silly, but you never know … I would try to clean the app cache too, or wipe data (uninstall/reinstall)
  • Manually added steps in activity does not count in daily steps view

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    Piotr PientkaP
    @Dimitrios-Kanellopoulos can you confirm that manually added steps are not included by default into daily steps. Currently I don’t know if I’m doing something wrong or it’s just designed in that way.
  • 0 Votes
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    rob7xivR
    @metalmi said in [Android 12] Sunnto App connection issue to Sunnto 7: @rob7xiv I had connection issue after upgrading to Android 12 (also Samsung). I removed and reallowed permissions to Suunto app on phone and it fixed it for me. Habe you read it? It didn’t help, reinstall is permission delete.

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