Black grid issue

[cpinky]

@pavel.samokha i understand, but that one has received no updates so I was hoping to get a response here. My dad’s $100 amazfit watch has better performing maps than my Race 2 and its incredibly frustrating because otherwise this watch is amazing.

[pavel.samokha]

@cpinky I understand and sorry for your experience, but I already answered above on that, wait for the next update. Even if this issue for you specifically happens often for majority of users it doesn’t happen or rarely, so it was hard to reproduce.

Creating new topic doesn’t help with solving issues, quite the contrary - many topics no one can read, hard to report and use as evidence. Should be one problem - one topic

[cpinky]

@pavel.samokha Thank you for the explanation… I didn’t see that update so apologies!

[Sascha Domres]

Hi, was not at Suunto for a long time but now have a Vertical 2. Unfortunately, the map (black grid) problem still doesn’t seem to be solved? Unfortunately, there was a card error at the address this afternoon:

Augustusstraße 29A
55131 Mainz
Germany

49.999019°N 8.259030°E

https://photos.app.goo.gl/MLvDx2mP31Spgj3F8
[Link Text](Link Adresse)

[MikeC30]

@Sascha-Domres

A soft reset cleared the map cache and solved this issue for me a couple of weeks ago.

[Sascha Domres]

@MikeC30 thank you… Unfortunately, the problem has existed since Vertical 1. I was hoping that Suunto had solved this by now. Soft reset as an emergency solution I just did… Thank you

[Wilson75]

Black grid issue is back on my vertical v1. strange because the watch did not receive any update this year…

[adrienh]

Black grid at
lat: 48°48’10.0"N
long: 2°12’21.6"E

Black grid at
lat: 48°51’51.3"N
long: 2°18’10.3"E

[Audaxjoe]

Black grid issue in Tromsø, Norway, in various places in the town and also in the ferry so not a specific spot. Funny the icons like bins are still visible.

[GiPFELKiND]

@pavel.samokha Utrecht in The Niederlande. Black grid issue