Black grid issue
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I know there already is a topic at (https://forum.suunto.com/topic/9741/black-grid-issue?_=1777389273886), but it has nearly 3 years without a fix. I took this watch on my first hiking trip and I had a horrible experience. There were many issues but this post will focus on the black grid issue. Every single time I used a route (or just looked at the map) there were a black grid. It was the normal to not see half the map or the whole map. I had to repeatedly zoom in and out to get the map to show. Doing this while hiking up 3k ft and trying to see the next turn was ridiculous. This makes navigation nearly useless which is the main reason I purchased this watch.
The other thread asked us to report coordinates, but throughout a 8 hour hike, 7 hours of that had black grid issues so I’m not going to report 1000s of coordinates.
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C cpinky referenced this topic on
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@cpinky no need to create new topics if the existing one is active
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@pavel.samokha i understand, but that one has received no updates so I was hoping to get a response here. My dad’s $100 amazfit watch has better performing maps than my Race 2 and its incredibly frustrating because otherwise this watch is amazing.
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@cpinky I understand and sorry for your experience, but I already answered above on that, wait for the next update. Even if this issue for you specifically happens often for majority of users it doesn’t happen or rarely, so it was hard to reproduce.
Creating new topic doesn’t help with solving issues, quite the contrary - many topics no one can read, hard to report and use as evidence. Should be one problem - one topic
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@pavel.samokha Thank you for the explanation… I didn’t see that update so apologies!
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Hi, was not at Suunto for a long time but now have a Vertical 2. Unfortunately, the map (black grid) problem still doesn’t seem to be solved? Unfortunately, there was a card error at the address this afternoon:
Augustusstraße 29A
55131 Mainz
Germany49.999019°N 8.259030°E
https://photos.app.goo.gl/MLvDx2mP31Spgj3F8
[Link Text](Link Adresse)
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A soft reset cleared the map cache and solved this issue for me a couple of weeks ago.
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@MikeC30 thank you… Unfortunately, the problem has existed since Vertical 1. I was hoping that Suunto had solved this by now. Soft reset as an emergency solution I just did… Thank you
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Black grid issue is back on my vertical v1. strange because the watch did not receive any update this year…
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Black grid at
lat: 48°48’10.0"N
long: 2°12’21.6"EBlack grid at
lat: 48°51’51.3"N
long: 2°18’10.3"E
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