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    Disappointing launch

    Scheduled Pinned Locked Moved Suunto Race
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    • EgikaE Offline
      Egika Platinum Member @sir_max
      last edited by Egika

      @sir_max Yes, am in DE. Carrier is UPS. Delivery scheduled for tomorrow

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
      Race S All Black - TI Canary - Titanium Courtney

      S 1 Reply Last reply Reply Quote 1
      • ChrisAC Offline
        ChrisA Platinum Member @Marius Jacobsen Eggerud
        last edited by

        @Marius-Jacobsen-Eggerud They said, that they will need some weeks to fully evaluate all the features, especially HRV tracking, which takes 3 weeks to fully work. So I guess, that’s the reason.

        1 Reply Last reply Reply Quote 0
        • FoleyRoseF Offline
          FoleyRose
          last edited by

          So I just chatted with support and apparently they are having “a technical issue with the shipping labels at the moment”. I asked if this issue was only for the titanium version and they answered “yes, atm its only the titanium and only in north america”. When I asked how long this will take to resolve, they answered “1-2 Days i hope”.
          This honestly feels like canned answers bs to me.

          1 Reply Last reply Reply Quote 1
          • S Offline
            sir_max Bronze Member @Egika
            last edited by

            @Egika Awesome, will be nice to hear your first impressions

            EgikaE 1 Reply Last reply Reply Quote 0
            • ChrisAC Offline
              ChrisA Platinum Member @craigeggleton
              last edited by

              @craigeggleton while I understand, that one beeing dissapointed, that a product, which should be available is not and that waiting for something is never a pleasure, I don’t really understand why people are so emotionally upset about it and seemingly take this as a personal insult.

              When I go to a local Porsche, BMW, Mercedes or VW store here in Germany, I am lucky if I get the modell I want, within a few days. Normaly you wait for months! And those are German cars I want to buy in a German official supplier. Nobody would say that those companies are “jokes”, Suunto can deliver a Race Steel version within days, the Titanium version seems to be delayed, but well, it’s a special modell and even then - it is like it is. One can only speculate why the Titanium modells are not available. Maybe it’s completly not Suuntos fault, but somewhere in the shipping, delivery, customs etc. process something went wrong. Being angry and in a bad mood won’t change anything besides detoriating your health an wellness 🙂

              L C 2 Replies Last reply Reply Quote 13
              • L Offline
                logger Bronze Member @ChrisA
                last edited by

                @ChrisA Thanks for bringing a bit of sanity to this thread—“omg I have to wait a few days for a new GPS watch that didn’t even exist until a few days ago” is a really puzzling response!

                C 1 Reply Last reply Reply Quote 9
                • EgikaE Offline
                  Egika Platinum Member @sir_max
                  last edited by

                  @sir_max said in Disappointing launch:

                  @Egika Awesome, will be nice to hear your first impressions

                  I have been testing the Race for some months now - so no first impressions…
                  I just ordered regular production watches for my family members 🙂

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - TI Canary - Titanium Courtney

                  S 1 Reply Last reply Reply Quote 1
                  • S Offline
                    sir_max Bronze Member @Egika
                    last edited by

                    @Egika Sorry, I am new to the forum - did you write somewhere what you think?

                    EgikaE 1 Reply Last reply Reply Quote 0
                    • EgikaE Offline
                      Egika Platinum Member @sir_max
                      last edited by

                      @sir_max said in Disappointing launch:

                      @Egika Sorry, I am new to the forum - did you write somewhere what you think?

                      Welcome! 🙂

                      I have not written a review or similar. Am ready to answer questions though and have already done that in other threads 🙂

                      Short in short: After wearing Race on one arm and Vertical on the other for some weeks now, Vertical will soon become the watch left on the drawer at home. The screen of Race is so vivid, it is just fun to use.
                      Only for ski touring in the coming winter I will most likely take the Vertical, as I think that under those bright conditions the display is at least on par and the less protruding buttons are better suited for those layers of clothes, wearing it on top of the sleeve and/or glove operation.

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - TI Canary - Titanium Courtney

                      S 1 Reply Last reply Reply Quote 1
                      • S Offline
                        sir_max Bronze Member @Egika
                        last edited by

                        @Egika That’s great to hear - I have a few questions if you don’t mind. I briefly used the Garmin 255 and it is nice but the MIPS display wasn’t bright enough for me. I am excited to finally get a worthy successor of my trusty ambit 2.

                        • I read about speed of the device, did you notice much? It looks ok in some of the videos online.
                        • How is the weight and size of the watch? My wrists aren’t the largest so I was curious if it was comfortable to wear all the time esp. sleeping
                        • I don’t care too much for music or NFC, anything else of note that you missed about the watch?
                        1 Reply Last reply Reply Quote 0
                        • gizmoG Offline
                          gizmo
                          last edited by

                          After an unsuccessful attempt to buy the titanium version, I have had the steel version for two days, but I am still curious whether the two versions differ only in weight and color or whether there are also differences in GPS and OHR accuracy.

                          I have been using Garmin, Polar, Coros and Suunto watches for 20 years for running and cycling. I currently have Suunto Race.

                          EgikaE 1 Reply Last reply Reply Quote 0
                          • EgikaE Offline
                            Egika Platinum Member @gizmo
                            last edited by

                            @gizmo said in Disappointing launch:

                            After an unsuccessful attempt to buy the titanium version, I have had the steel version for two days, but I am still curious whether the two versions differ only in weight and color or whether there are also differences in GPS and OHR accuracy.

                            It is only weight, eMMC memory and color.
                            GPS is the same. OHR could be different to the titanium version being lighter and thus having less inertia…

                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                            Race S All Black - TI Canary - Titanium Courtney

                            gizmoG babychaiB 2 Replies Last reply Reply Quote 0
                            • gizmoG Offline
                              gizmo @Egika
                              last edited by gizmo

                              @Egika Are you sure that the housing material (titanium vs. steel) will not affect GPS accuracy? And the difference in weight may affect the HR reading.

                              I have been using Garmin, Polar, Coros and Suunto watches for 20 years for running and cycling. I currently have Suunto Race.

                              EgikaE 1 Reply Last reply Reply Quote 0
                              • EgikaE Offline
                                Egika Platinum Member @gizmo
                                last edited by

                                @gizmo said in Disappointing launch:

                                @Egika are you sure that the housing material (titanium vs. steel) will not affect GPS accuracy?

                                yes

                                And the difference in weight may affect the HR reading.

                                that’s what I wrote

                                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                Race S All Black - TI Canary - Titanium Courtney

                                1 Reply Last reply Reply Quote 1
                                • babychaiB Offline
                                  babychai Silver Members @Egika
                                  last edited by

                                  @Egika i think Vertical’s GPS accuracy is slightly better than the Race? because “Simultaneous satellite systems” for Vertical is 5 and Race is 4. In challenging environment Vertical should be better than the Race

                                  Suunto Vertical Black Ruby (S/S)
                                  S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                  Suunto 9 Peak All Black
                                  Suunto Spartan Trainer Wrist HR (Black)

                                  renton82R EgikaE 2 Replies Last reply Reply Quote 0
                                  • renton82R Offline
                                    renton82 Platinum Member @babychai
                                    last edited by

                                    Ti version is now available in Sunnto store Italy, I have just bought one!

                                    1 Reply Last reply Reply Quote 1
                                    • EgikaE Offline
                                      Egika Platinum Member @babychai
                                      last edited by

                                      @babychai if this is not only a typo. let me check.

                                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                      Race S All Black - TI Canary - Titanium Courtney

                                      1 Reply Last reply Reply Quote 1
                                      • C Offline
                                        colinmacdon Bronze Member @ChrisA
                                        last edited by

                                        @ChrisA the frustration lies in that it was advertised as in stock, with 1-2 days turn around. In my case, I am in one of the markets where titanium is/was “available”. I ordered on launch day. Since then I have not received a single piece of communication of where the watch is. Suunto chat says they have no idea what the status is or any indication what is going on. I find today that my credit card has been fully charged. I reached out to Dan Suher (head of Suunto North America), he responds that the Canadian market should be good to go. Would you be satisfied?

                                        C ChrisAC 2 Replies Last reply Reply Quote 2
                                        • Stoke80S Online
                                          Stoke80
                                          last edited by

                                          @Egika

                                          As you mention ski touring: How will the the new crown of the Suunto Race behave when worn under a Jacket (for skiing or ski touring)?

                                          • What is the function of the crown during a training?
                                          • Is there a chance that the training will be interrupted or ended by accidentally pressing the button under the jacket?
                                          • Will the crown also be locked, when locking the buttons during a training?

                                          Thank you

                                          Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

                                          EgikaE 1 Reply Last reply Reply Quote 0
                                          • EgikaE Offline
                                            Egika Platinum Member @Stoke80
                                            last edited by Egika

                                            @Stoke80 said in Disappointing launch:

                                            @Egika

                                            As you mention ski touring: How will the the new crown of the Suunto Race behave when worn under a Jacket (for skiing or ski touring)?

                                            • What is the function of the crown during a training?

                                            Like middle button before: press to cycle the screens.
                                            And in map view rotate to zoom the map.
                                            Long press for options (where rotating the crown goes through the options menu)

                                            • Is there a chance that the training will be interrupted or ended by accidentally pressing the button under the jacket?

                                            The crown button: not really. Training will only be interrupted with the top button as before. And actually the Race’s top and bottom buttons seem to be a little less protuding.
                                            But there is a chance to change settings unintentionally by a series of long pressing, then rotating and pressing the crown again (see above).

                                            • Will the crown also be locked, when locking the buttons during a training?

                                            Yes. Like middle button before. With button lock you can still press the crown to advance through the screens. Rotation (like in map screen) and long press will be locked.

                                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                            Race S All Black - TI Canary - Titanium Courtney

                                            Stoke80S 1 Reply Last reply Reply Quote 1
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