Backlight

Dusan DDD

Thanks

Dusan DDD

Hi, any feedback please? Would you consider this type of uneven backlight as normal? The spot bothers me a little bit…especially on watch face, but otherwise consider I the watch to be pretty OK.

freeheeler

@Dusan-DDD
we’ve had this topic with S9PP and I recall @Dimitrios-Kanellopoulos commenting it is something called light-leaks or backlight bleeding. it’s neither a fault nor harmful and shouldn’t get worse.
https://www.samsung.com/ph/support/mobile-devices/backlight-bleeding/#:~:text=Backlight bleeding is an effect,most devices at some point.

A Former User

@Dusan-DDD If it bothers you, you might want to consider contacting support. They might send you a replacement watch.

freeheeler

@Ilya-Sul
yes, they might do that.
but from my personal sustainability point of view, I would recommend not to do so.
a potential replacement watch might be better, it might be worse as well, when I read the samsung comment.
in any case, carbon footprint will increase

GiPFELKiND

@freeheeler @Dusan-DDD @Ilya-Sul why you post a Samsung link? It is a suunto product question. Why dont suunto make a Statement for the Display light “Problem”? The carbon Footprint is not so important, if the user is not happy with the shown on his Display. And this should not be on a 800€ watch. Can understand the user sending back to get a new one. And sure it could be that the new one is more bad, that spokes then agains suunto if this happens more times again. But otherwise there is an Option that the new one is much better, the thing is the user should be happy with this cheap product. And when the Display is not correct or had bad looking --> sent it back so Long that he got a perfekt watch!

freeheeler

@GiPFELKiND
well… I think I can not add anymore value here

the samsung link is just an example with a technical explanation that is generally valid for any screen with this technology

freeheeler

@GiPFELKiND
I do have a general question anyway:
my Pixel phone has a punch hole camera in the screen and the lens itself isn’t 100% concentric inside the screen’s punch hole… is this worth a refund?

and my business laptop has 1 dead pixel, I see it frequently but it’s not hindering me from doing my work properly… is this worth a refund?

both, economically and ecologically…

GiPFELKiND

@freeheeler okay

GiPFELKiND

@freeheeler you are right

freeheeler

@GiPFELKiND
don’t get me wrong, I’m aiming for high quality when it’s possible, always. but in some cases it’s too much and I ignore my inner urge to have it perfect.

I have several examples, personally… but I take them as a chance to overcome my slightly autism-ish tendencies

GiPFELKiND

@freeheeler hey @freeheeler sorry Back trip fromm croatia to Braunschweig the last days your thinking is well and yes perhaps i have to reduce some autism

Schoda

Hello. I’m completely new to Suunto and come from Garmin. Immediately after unpacking the vertical I noticed that the backlight was very uneven. is that normal? I have a halo at the bottom right of the display.!