Sensors full of Bubbles, Plastic peels off.

[isazi]

@Felttie if you have this problem contact support, they may replace your watch.

[GiPFELKiND]

@macpen had a Suunto 5 peak in repair from my son. 4 weeks… 🤮🤮🤮🤮🤮

[A Former User]

@GiPFELKiND 4 WEEKS?? dear lord…

[zhang965]

@Felttie said in Sensors full of Bubbles, Plastic peels off.:

I have also this problem with my S9PP watch. Quality of watch seems to be little “questionable”

You should stay positive, you can consider it as a unique item.

[GiPFELKiND]

@Felttie yes! And NO UPDATES about the repair!!! Sent it on 29.6. and today got Message i got new one send today to Germany chat support open at 9 o clock in the morning!!! Everyday 26 people waiting in the Support chat… I dont find words

[GiPFELKiND]

@zhang965 no same in my case 🥴

[Elipsus]

I want to send back mine but I really don’t want to wait a full month for it to come back, is it usually better ? for example, if I send it in September maybe ?

[zhang965]

@Elipsus said in Sensors full of Bubbles, Plastic peels off.:

I want to send back mine but I really don’t want to wait a full month for it to come back, is it usually better ? for example, if I send it in September maybe ?

You buy a new watch in France you have about 30 jours to return it.

When your old watch gets repaired, return the new one.

[Martin Wozenilek]

@surfboomerang Good point! Could be some anti insect DEET too. DEET is also very aggressive to some plastic.

[GiPFELKiND]

@Martin-Wozenilek DEET a military proofed watch is braking while DEET!? Bad point

[zhang965]

GiPFELKiND said in Sensors full of Bubbles, Plastic peels off.:

Martin-Wozenilek DEET a military proofed watch is braking while DEET!? Bad point

kek, your military proofed watch comes with full of bubbles on sensors, that’s a true good point

[Martin Wozenilek]

@GiPFELKiND to which military standard test do you refer? There are many.

[zhang965]

@Martin-Wozenilek said in Sensors full of Bubbles, Plastic peels off.:

GiPFELKiND to which military standard test do you refer? There are many.

SUUNTO 9 PEAK PRO WITH MILITARY-GRADE DURABILITY
Suunto 9 Peak Pro was tested according to the MIL-STD 810H military-grade standard to ensure maximum reliability and durability and it passed all of them.

List of the tests:
MIL-STD-810H - Test Method 500.6 Low Pressure (Altitude)
MIL-STD-810H - Test Method 501.7 High Temperature, operation
MIL-STD-810H - Test Method 502.7 Low Temperature, operation
MIL-STD-810H - Test Method 503.7 Temperature Shock
MIL-STD-810H - Test Method 507.6 Humidity
MIL-STD-810H - Test Method 509.7 Salt Fog
MIL-STD-810H - Test Method 516.8 Shock
MIL-STD-810H - Test Method 516.8 Drop
MIL-STD-810H - Test Method 521.4 Icing/Freezing Rain
MIL-STD-810H - Test Method 505.7 Solar Radiation
MIL-STD-810H - Test Method 510.7 Sand and dust

U.S. MIL-STD-810 is a United States Military Standard that emphasizes tailoring an equipment’s environmental design and test limits to the conditions that it will experience throughout its service life, and establishing chamber test methods that replicate the effects of environments on the equipment rather than imitating the environments themselves.

https://www.suunto.com/en-gb/Content-pages/military-tests-for-suunto-9-peak-pro/

[surfboomerang]

@zhang965 Sooo… no chemical tests.
DEET and suncream are still plausible

[Likarnik]

@surfboomerang military does not use sunscreen, so no need to test

[surfboomerang]

@Likarnik You’re right. Camo paint tests should also be included

[Elipsus]

@zhang965 Well, I don’t have 400€ to shell out for a month just to have a watch ^^

[GiPFELKiND]

@macpen Look i sent my watch to service Center in Prague in 28.6. my unit arrived there at 30.6. The repair Center sent my watch in the way from Prague to finland where my watch arrived in 3.7. yesterday (1 Month later) i got message from SUUNTO Finnland my watch is sending back to me. Today i look in track report --> Finnland sent my watch to Prague. Asking via Email where the Problem is whyi dont get my repaired watch and i only got this as reaction!!! Wait 1 month and now the watch will shipped again from Prague to Germany!!! Why SUUNTO Not directly from Finnland top Germany!!! So sad abou suunto service! Looks totally not coordinated! Sorry Suunto are you kidding me? Are you Joking!?
Where is the good old Suunto Service?! Lost in Wildness!?

[EzioAuditore]

@GiPFELKiND Could it be that you purchased your watch from some idealo store or online (and actually it is CZ watch)? Cause I sent mine to Finland directly and got it back in Germany directly.

[inkognito]

@Hristijan-Petreski According to their website, H.S.H Sport is the authorized Suunto service centre for Belgium, Czech Republic, Denmark, Estonia, Finland , France, Germany, Greece, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Slovakia and Sweden.
But who knows how does it work in practice and it might also depend on how busy individual service centres are…