HotFix release 2.25.66

dombo

@sartoric don’t worry, I’m in touch with @isazi already. I will contact support when I will want to replace/fix the watch. Now it is just about helping suunto and sharing with community.

Jugger

I got crash after 2.8km on slow run. I had S+ Aerobic decoupling on, custom sportmode with two screens (4 fields) and map. Crash happend right after I cycled through fields which was first time during my run. After 200m screen was black and watch restarted.

angel33

Hi all,

this is my first post here. I was using for more than 10 years my Ambit2 without issues and I love it. Recently I decided to move to Suunto Vertical Solar but I have an strange issue. My issue is that in Snorkeling mode, I can’t see the proper displays (Dive session, Underwater,…), the ones showed here: https://www.suunto.com/en-gb/Support/Product-support/suunto_vertical/suunto_vertical/recording-an-exercise/snorkeling-and-mermaiding/

If I try to customize sport mode for Snorkeling, I see the displays for running.

Any help is more than welcome.

Thanks in advance,
Angel

Suunto Ambit2 Sapphire
Suunto Elementum Aqua
Suunto Vertical Titanium Solar (2.25.66)
Android 13, Galaxy S21FE5G
Suunto App 4.73.3 (4073003)

Brad_Olwin

@lexterm77 I have seen this a couple times but cannot reliably replicate it. A watch reboot should fix it.

unocz

So i got the new fix but my watch always count only 7 or 9 meters of swimming…
Any ideas?

freeheeler

@unocz
what swim style do you practise?

unocz

@freeheeler Open water swimming (basic)

freeheeler

@unocz
this is the selected sport mode, as I understand.
I just wonder if you did a simple breaststroke (hands always in the water) or freestyle (hands out of the water to move them forward again)?

Highlands

@unocz I swam today. When your hand is in the water, you lose the gps connection. Now and then you have to get hand out of the water at surface.

unocz

@freeheeler

Just the normal swimming with hands under the water all the time ….

unocz

@Highlands
But that’s a joke or? That means it’s impossible to record your track while swimming. It tought this update should fix it. Older models don’t got that problem or?

sartoric

@unocz
In fact, if you keep your watch always under water there is no way for the GPS signal to reach it.

unocz

@sartoric

Wow, ok so I have to deal with that….
Thanks anyway

freeheeler

@unocz
yes, but that’s the same for every watch.
satellite signals do not enter the water at all. no chance to calculate your position when the watch is submerged only a tiny little bit

unocz

@freeheeler
Yes I just realised that

freeheeler

@unocz
what you could do, if you prefer breaststroke, get an inflatable safety buoy with a small wallet compartment and put the watch in there. of course you need external HR and stroke will not be counted, but distance will be correct. downside: you can’t see your time and distance during the activity.
alternatively put the phone in there and track with SA?

lexterm77

I got another crash, Had battery performance, target distance, heart rate z1, S+ weather insights and active look, breadcrumb nav, it crashed exactly before target 50% notification. This also happened before right at 50% of target set last time.

Luis Andés Olmedo

This weekend, while navigating an MTB route with my SV, the watch reset iself to “clock mode”. I had to initiate MTB activity again… I have two records in the app, one with the first part of my workout and another one with the second part.

Is this a known issue?

Thank you.

markeczzz

Same thing happened to me today.
I went for a run, and after 900m Vertical exited to watch screen and i had to start activity again.
I had Aerobic Decoupling and Ghost Runner turned on and everything else default for Running (Basic).

lexterm77

I can’t reproduce any of my previous crashes. I try same route and settings.