No-Map-Problem
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@ChrisA we found the issue with the region and should be fixed (awaiting confirmation from other internal and extrernal testers ) . If you want to go on and test
- delete the regions you down loaded with SA
- sync your watch.
- out the watch on the charger for 10 mins (maybe optional)
- reboot (maybe optional )
- redownload the maps
Test
Community Manager / Admin @Suunto
Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more… -
I will test it soon. With „reboot“ You mean a soft reset?
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@Racoon6 yes
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It works! Followed your instructions exactly and everything works! Thanks man!
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@Dimitrios-Kanellopoulos said in No-Map-Problem:
ChrisA we found the issue with the region and should be fixed (awaiting confirmation from other internal and extrernal testers ) . If you want to go on and test
- delete the regions you down loaded with SA
- sync your watch.
- out the watch on the charger for 10 mins (maybe optional)
- reboot (maybe optional )
- redownload the maps
Test
So in summary it’s to re-download the map right?
Winners Wear Winners
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@Dimitrios-Kanellopoulos works for me
I didn’t do a soft reset, so that really seems to be optional. Thanks for your help
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@ChrisA
it’s awesome how fast the team fixed the issue!!
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@zhang965 Yes. At the moment if we update / fix the maps people need to delete and download again.
In the future release (not hotfix that is coming up very soon ) , once you put the watch to the charger it will automatically update to latest maps etc.
Community Manager / Admin @Suunto
Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more… -
The fix worked and you, gentlemen of the Forum, did an excelent job. Well done and have a nice day!
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@Dimitrios-Kanellopoulos do you know if we have to delete and re add all regions we added. Cause I am traveling and tried the maps on 2 different regions (south Germany) and is all black. I also have Greece for example (Attika and Peloponnese) so should i refresh only the German ones or all? Thanks a lot.
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@Hristijan-Petreski issues were on some German maps, so refresh them for now, and then check Greece when you are there.
Watch: Suunto Vertical 2 Titanium Black
Blog: isazi's home
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@isazi thank you.
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@Hristijan-Petreski yeah as said
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It seems to me that active forum users should be entitled to get the watch one-two weeks before the launch to spot final bugs haha, gamma testers of sorts.
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So I have this same issue with the state of Nevada map. Should I follow those steps too? My map screen is black. At a hotel and sadly 1GB download took forever and going hiking today.
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@seanvk Hard to know where you are on a map without a GPS fix!
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@Brad_Olwin last known GPS location could be used (my bike computer does that and it makes more sense to me too).
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Somewhat similar issue here. Map from a region in The Netherlands seems to work OK, but today I noticed a square black grid spot (approx 1 km²) in it where there was no map. Once I zoomed out to 500m it showed me the map in that part. When I zoom in it disappeared again.
Re-download the map for this case also?
Suunto Vertical Titanium Solar
OnePlus Nord 4
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