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    No-Map-Problem

    Scheduled Pinned Locked Moved Suunto Vertical
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    • ChrisAC Offline
      ChrisA Platinum Member @Dimitrios Kanellopoulos
      last edited by ChrisA

      @Dimitrios-Kanellopoulos works for me 👍
      IMG_9996.jpeg

      I didn’t do a soft reset, so that really seems to be optional. Thanks for your help 🙏

      Currently Race I

      freeheelerF 1 Reply Last reply Reply Quote 5
      • freeheelerF Offline
        freeheeler @ChrisA
        last edited by

        @ChrisA
        it’s awesome how fast the team fixed the issue!! 🍻

        living sideways

        1 Reply Last reply Reply Quote 2
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @zhang965
          last edited by

          @zhang965 Yes. At the moment if we update / fix the maps people need to delete and download again.

          In the future release (not hotfix that is coming up very soon ) , once you put the watch to the charger it will automatically update to latest maps etc.

          Community Manager / Admin @Suunto
          Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

          EzioAuditoreE Maxime TeyssierM 2 Replies Last reply Reply Quote 14
          • S Online
            SirMcKey Bronze Member
            last edited by

            The fix worked and you, gentlemen of the Forum, did an excelent job. Well done and have a nice day!

            1 Reply Last reply Reply Quote 2
            • EzioAuditoreE Offline
              EzioAuditore Gold Members @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos do you know if we have to delete and re add all regions we added. Cause I am traveling and tried the maps on 2 different regions (south Germany) and is all black. I also have Greece for example (Attika and Peloponnese) so should i refresh only the German ones or all? Thanks a lot.

              Suunto watches: Vertical 2 (Titanium Sage), Race 2 (Titanium Trail), Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
              Suunto Wing

              isaziI 1 Reply Last reply Reply Quote 0
              • isaziI Offline
                isazi Moderator @EzioAuditore
                last edited by

                @Hristijan-Petreski issues were on some German maps, so refresh them for now, and then check Greece when you are there.

                Watch: Suunto Vertical 2 Titanium Black

                Blog: isazi's home

                EzioAuditoreE 1 Reply Last reply Reply Quote 1
                • EzioAuditoreE Offline
                  EzioAuditore Gold Members @isazi
                  last edited by

                  @isazi thank you.

                  Suunto watches: Vertical 2 (Titanium Sage), Race 2 (Titanium Trail), Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                  Suunto Wing

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @EzioAuditore
                    last edited by

                    @Hristijan-Petreski yeah as said

                    Community Manager / Admin @Suunto
                    Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                    1 Reply Last reply Reply Quote 0
                    • DMytroD Offline
                      DMytro
                      last edited by

                      It seems to me that active forum users should be entitled to get the watch one-two weeks before the launch to spot final bugs haha, gamma testers of sorts.

                      Brad_OlwinB 1 Reply Last reply Reply Quote 3
                      • seanvkS Offline
                        seanvk
                        last edited by

                        So I have this same issue with the state of Nevada map. Should I follow those steps too? My map screen is black. At a hotel and sadly 1GB download took forever and going hiking today.

                        Suunto Race Titanium
                        Suunto Vertical Titanium
                        Suunto 9 Peak Pro Forest Green
                        Suunto 9 Peak Moss Gray

                        seanvkS 1 Reply Last reply Reply Quote 0
                        • seanvkS Offline
                          seanvk @seanvk
                          last edited by

                          @seanvk Works now. I needed a GPS fix!

                          All good

                          11681498-1edf-45e3-91e8-a5753af93b27-image.jpeg

                          Suunto Race Titanium
                          Suunto Vertical Titanium
                          Suunto 9 Peak Pro Forest Green
                          Suunto 9 Peak Moss Gray

                          Brad_OlwinB 1 Reply Last reply Reply Quote 0
                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @seanvk
                            last edited by

                            @seanvk Hard to know where you are on a map without a GPS fix!

                            Vector/T6c/Vertical 2 Ti

                            ? 1 Reply Last reply Reply Quote 1
                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @DMytro
                              last edited by

                              @DMytro Some of the issues are user issues as @seanvk, which is fine and why there are testers here to help you out.

                              Vector/T6c/Vertical 2 Ti

                              1 Reply Last reply Reply Quote 0
                              • ? Offline
                                A Former User @Brad_Olwin
                                last edited by

                                @Brad_Olwin last known GPS location could be used (my bike computer does that and it makes more sense to me too).

                                Dimitrios KanellopoulosD seanvkS 2 Replies Last reply Reply Quote 4
                                • surfboomerangS Offline
                                  surfboomerang
                                  last edited by

                                  Somewhat similar issue here. Map from a region in The Netherlands seems to work OK, but today I noticed a square black grid spot (approx 1 km²) in it where there was no map. Once I zoomed out to 500m it showed me the map in that part. When I zoom in it disappeared again.

                                  Re-download the map for this case also?

                                  Suunto Vertical Titanium Solar
                                  OnePlus Nord 4

                                  Dimitrios KanellopoulosD zhang965Z 3 Replies Last reply Reply Quote -1
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @Guest
                                    last edited by

                                    @twekkel I agree

                                    Community Manager / Admin @Suunto
                                    Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                    1 Reply Last reply Reply Quote 2
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @surfboomerang
                                      last edited by

                                      @surfboomerang no that sounds like some render issue.

                                      Community Manager / Admin @Suunto
                                      Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                      1 Reply Last reply Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @surfboomerang
                                        last edited by

                                        @surfboomerang lets wait for the hotfix but you can try to redownload

                                        Community Manager / Admin @Suunto
                                        Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                        surfboomerangS 1 Reply Last reply Reply Quote 1
                                        • zhang965Z Offline
                                          zhang965 @surfboomerang
                                          last edited by

                                          @surfboomerang said in No-Map-Problem:

                                          Somewhat similar issue here. Map from a region in The Netherlands seems to work OK, but today I noticed a square black grid spot (approx 1 km²) in it where there was no map. Once I zoomed out to 500m it showed me the map in that part. When I zoom in it disappeared again.

                                          Re-download the map for this case also?

                                          Same there , my Paris map is partially missing

                                          Winners Wear Winners

                                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                          • surfboomerangS Offline
                                            surfboomerang @Dimitrios Kanellopoulos
                                            last edited by surfboomerang

                                            @Dimitrios-Kanellopoulos Is a re-download also necessary after the hotfix? In that case I will wait patiently until the fix has been released.

                                            Suunto Vertical Titanium Solar
                                            OnePlus Nord 4

                                            1 Reply Last reply Reply Quote 0

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