No-Map-Problem
-
@mikekoski490 it looks like FAQs about the Vertical are not up yet, and that link was supposed to send you to an FAQ.
-
@ChrisA we found the issue with the region and should be fixed (awaiting confirmation from other internal and extrernal testers ) . If you want to go on and test
- delete the regions you down loaded with SA
- sync your watch.
- out the watch on the charger for 10 mins (maybe optional)
- reboot (maybe optional )
- redownload the maps
Test
Community Manager / Admin @Suunto
Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more… -
I will test it soon. With „reboot“ You mean a soft reset?
-
@Racoon6 yes
-
It works! Followed your instructions exactly and everything works! Thanks man!
-
@Dimitrios-Kanellopoulos said in No-Map-Problem:
ChrisA we found the issue with the region and should be fixed (awaiting confirmation from other internal and extrernal testers ) . If you want to go on and test
- delete the regions you down loaded with SA
- sync your watch.
- out the watch on the charger for 10 mins (maybe optional)
- reboot (maybe optional )
- redownload the maps
Test
So in summary it’s to re-download the map right?
Winners Wear Winners
-
@Dimitrios-Kanellopoulos works for me
I didn’t do a soft reset, so that really seems to be optional. Thanks for your help
-
@ChrisA
it’s awesome how fast the team fixed the issue!!
-
@zhang965 Yes. At the moment if we update / fix the maps people need to delete and download again.
In the future release (not hotfix that is coming up very soon ) , once you put the watch to the charger it will automatically update to latest maps etc.
Community Manager / Admin @Suunto
Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more… -
The fix worked and you, gentlemen of the Forum, did an excelent job. Well done and have a nice day!
-
@Dimitrios-Kanellopoulos do you know if we have to delete and re add all regions we added. Cause I am traveling and tried the maps on 2 different regions (south Germany) and is all black. I also have Greece for example (Attika and Peloponnese) so should i refresh only the German ones or all? Thanks a lot.
-
@Hristijan-Petreski issues were on some German maps, so refresh them for now, and then check Greece when you are there.
Watch: Suunto Vertical 2 Titanium Black
Blog: isazi's home
-
@isazi thank you.
-
@Hristijan-Petreski yeah as said
-
It seems to me that active forum users should be entitled to get the watch one-two weeks before the launch to spot final bugs haha, gamma testers of sorts.
-
So I have this same issue with the state of Nevada map. Should I follow those steps too? My map screen is black. At a hotel and sadly 1GB download took forever and going hiking today.
-
-
@seanvk Hard to know where you are on a map without a GPS fix!
-
-
@Brad_Olwin last known GPS location could be used (my bike computer does that and it makes more sense to me too).
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login