Suunto Vertical: Bug Collection

kamarasm

@isazi it was here: 47,59863° N, 18,98694° E

isazi

@surfboomerang if there are spots where the maps don’t work, send logs (right after the activity) and share coordinates

surfboomerang

Likarnik

@herlas yes, this is the screen.

Another possible bug. I was weight training and put my Vertical on a shelf next to me as I always did with my S9B and S9P. I checked my hr every couple of minutes (screen went blank), but after certain time no hr was shown, only --. I was using H10 and was never more than 2m away. I could not to get it to work, so I ended activity and start new one, same belt, same position and it started measuring hr without problems. I was picking up my watch more often (prevent deep sleep?) and it went ok till end of my workout. Did it go to deep sleep and forget to measure hr? Never happened with previous watches when I did workouts up to 1.5h. Anyone else with this problem? I’ll try to reproduce it…

@Likarnik Did happen to me several times with S9B a few years ago. First it would cut out, then report erratic measurements. In my case H10 died several sessions later. I’m talking pod, not a strap.

Not saying this is your problem, but could be strap related and not a watch.

Stanger

Hey there,

today, first time using my vertical outdoors on a 7h trailrunn. Back home i put it on the charger, and now it starts and stops the charging process again and again like forever. (screnn goes from charging, to menu and back again, with sound signal) A soft reset did not solved the problem.

isazi

@Stanger it happens if the charger is not perfectly aligned, or if the contact points are dirty (somehow).

Mff73

Bug or not? Each time I want to use maps, I need to calibrate the compass. .
I didn’t put the watch on magnet charger since a while, so… It is not that.

[edit] not each time, but way more often I was used to with S9PP

fritzbt2013

@NickK Any idea what the difference is between the two New York’s and which to download. I see they are both the same area. I was just going to download the one with the larger file size, perhaps it has a little more detail somewhere. I see you download both.

Dimitrios Kanellopoulos

@fritzbt2013 it should be fixed soon if not already

plopes73 · S9 Peak 2.18.18 Vertical Android 10 Suunto App 4.45.5

@Stanger Hi,
Don’t know if it helps but I’ve had the same issue with S9P and found out that ir was the head charger as I used a cell phone fast charger. I’m not sure if these modern chargers need a certain amount of V, below those Volts they stop, then start, seconds after they stop…
Since I change the head charger for an old one from a nokia phone (Lumia) I never had that behaviour again.
Cheers

greku

I observed that not all notification from phone are visible on the screen. I have an iPhone ,and I jumped from s9b and s9p ,so I notice that it’s different.
I have abit to check ‘the message’ / quick preview on the watch. When I go to second screen on vertical ( mid button 1 press) , all notification are there. It looks like not all of them shows at the main screen.

Also iOS suunto app (Im using beta versions ) not identity Vertical watch

Alexndre

Hi, I’m Alex, French and new SV user after few Fenix…

I’m really happy with my new and first Suunto.
Nevertheless, I have some bugs…
1 - During the night, if I wake up and go for drink, sleep tracking stop…
2 - I ran during 1 hours / 10km… My SV give me more than 1400 cal ! It’s impossible !

Someone else have this bugs ?

ChrisA

@Alexndre

I think that depends how active you are during that drinking. When you have to walk downstairs and upstairs again raising your HR etc. for example the Watch will assume you ended sleeping. Make sure the sleep times are set at least two hours before your actual sleep time and also look if your resting hr is correct (for me thats about 10 to 12 beats above the minimal HR at night.)
Weight, height, gender and age is correct? HR Zones are set up correctly (max HR) ?

Alexndre

@ChrisA

Thanks for reply

1 - I set a new period for sleep tracking… hope it will be ok

2 - man, 38, 178cm, 90kg, HR zones set by default but seems ok

ChrisA

@Alexndre you may try the anaerobic threshold test from the SuuntoPlus Store for more accurate HR settings.

Jole13

I went for a walk today. 1.72km and the watch recorded 392 steps. I assume this is a bug.

Alexndre

@ChrisA

Ok i’ll try thx

surfboomerang

I noticed that the watch sometimes doesn’t lock after a minute of inactivity on the watchface. It keeps showing the seconds in the display.
After swiping the touchscreen or pressing the button, the watch is functioning normal again and locks after a minute.

Not confirmed but highly suspected is that the watch is even unlocking itself sometimes. I’m pretty sure I didn’t press any buttons, but still see the seconds displayed on the watchface.

isazi

@surfboomerang which watchface? It never happened to me, and I usually use the new one.