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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • unoczU Offline
      unocz @EzioAuditore
      last edited by

      @EzioAuditore

      Hi there,

      Since the new firmware is on, my watch seems to loose the gps signal…. Is there any solution?
      I run some of my home trails and at some point my vertical show that I’m far away from the track/trail 😖

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      • R Offline
        Rami13
        last edited by

        New owner of a beautiful Suunto Vertical, I’ve had the opportunity to do several trail, running and hiking outings with it.
        On my trail and running activities, I paired it with my Garmin HRM Pro Plus heart rate monitor. Pairing was very easy, but I had a signal loss problem, as you’ll see from the curves below: the HR measurement stops randomly before the end of the activity, and doesn’t come back.

        The activities are done in personalized modes, the second with wrist HR measurement activated, and the first with measurement deactivated. The belt’s battery level is good, the battery is recent, and this is confirmed when I connect it to the Garmin app.

        Have you encountered a similar problem? Have I missed an option somewhere?
        Thanks in advance!

        IMG_4842.jpg IMG_4843.jpg

        Brad_OlwinB 1 Reply Last reply Reply Quote 0
        • danklodD Offline
          danklod
          last edited by

          Hi,

          after the last update the problem with Jump Rope still exist - https://forum.suunto.com/topic/9797/jump-rope-counting-issue/2?_=1704194210212

          the jump counting is stopping between 18-20 minutes.

          1 Reply Last reply Reply Quote 0
          • BrunoHB Offline
            BrunoH Gold Members @trailcafe
            last edited by

            Yesterday my Vertical acted as if the upper button was stuck. It was not physically stuck; I was still able to clicketyclick the button, but the display kept scrolling up. I could scroll it back down by pressing the lower button, but as soon as I let go it scrolled back up. Soft reset did the trick.

            Compasses: M-311, A-10, SK-7
            Diving: Finnlight Navy 90, Vyper
            Sports: Metron, S7, S9B and Vertical

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            • ? Offline
              A Former User
              last edited by

              After trying the Race, I just received my Vertical. First turn on and I already find myself with an error message, it starts well, I really have no luck with Suunto! I pressed the top button for 12 seconds to restart it.
              I have paired it with the app and will install the latest update. I hope I won’t have any problems later…

              IMG_1049.jpeg

              1 Reply Last reply Reply Quote 1
              • Brad_OlwinB Offline
                Brad_Olwin Moderator @Rami13
                last edited by

                @Rami13 I have used an HRMPro extensively with my Vertical and no issues. A couple of common problems with straps are getting dry in the winter and not sending good signals or interference from static on tech type shirts.
                I always thoroughly wet my strap with water where the contacts are, not just wet the contacts but the entire strap. That works well enough until I start sweating. I have not seen the issue you have.
                It might be a battery issue as well, do you know the battery status of the strap?

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                ? 1 Reply Last reply Reply Quote -1
                • ? Offline
                  A Former User @Brad_Olwin
                  last edited by

                  @Brad_Olwin

                  THANKS ! Yes I hope.
                  I received it this morning and our story got off to a bad start (see https://forum.suunto.com/topic/8846/suunto-vertical-bug-collection/664)
                  I ran for 8 months with a Fenix 7 Sapphire Solar (73 gr), it didn’t bother me, even in competition (10km, half marathon and short trail).

                  I always use a belt during sporting activities. Never used 24/7 for tracking.

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                  • ? Offline
                    A Former User
                    last edited by A Former User

                    Well, I think this is the end of the Suunto adventure for me. After using a Race and its unreliable HR sensor, I ordered a vertical.

                    I’ve been wearing the watch for 72 hours and I’m experiencing the same problems with the heart sensor but on top of that, there are stability problems (2 crashes), and totally fanciful step detection! I spent the morning sitting at my desk and the watch counted 2000 steps, an incredible heart rate. This data being integrated into the recovery algorithms, resources, etc. Everything that results from this will turn out to be false in the end.

                    Even if I love the design, the comfort of the watch, the simplicity of the application, putting 6/800 euros into a tool dedicated to helping athletes who are not reliable, I am not ready.

                    I might come back if this is all made reliable.

                    IMG_1062.jpeg

                    IMG_1063.jpeg

                    S Frederick RochetteF 2 Replies Last reply Reply Quote 6
                    • S Offline
                      Swaddy61 Silver Members @Guest
                      last edited by

                      @Fizzgig You do seem to have bad luck…

                      I wear my SV all the time, and whilst the step counter is a bit ‘optimistic’, it is not so different to my Ambit, or my Coros Apex Pro, and I can still compare day to day what my activity level is.

                      The OHR, on the other hand, is very reliable for 24/7 operation (for me), and sleep tracking is ‘close enough’ for it to reflect how I feel about my sleep (although last night I was awake more than it thought, which is unusual for both of us!). I accept that maybe Suunto wrist OHR is not the best on the market, but it continues to be sufficiently reliable for me.

                      Different strokes for different folks…

                      SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

                      1 Reply Last reply Reply Quote 3
                      • Frederick RochetteF Offline
                        Frederick Rochette Bronze Member @Guest
                        last edited by

                        @Fizzgig Same for me: the OHR is often delirious, with resting data 2 times higher than normal. similarly, when I walk, the cardio goes up to 120 pulses, even though I’m not jogging… I’m hoping for a rapid software update on this subject.

                        1 Reply Last reply Reply Quote 1
                        • seanvkS Offline
                          seanvk
                          last edited by seanvk

                          I’ve been comparing my Race with my Vertical and it seems like I’m more likely to see the spurious readings with the Race. Now, is it how it rests on my wrist differently or is the firmware any different? Hard to say.

                          But I know that sitting at my desk and glancing at my Race and seeing my heart rate at 120 bpm is very disconcerting. Switching watches with a Fenix 7x, a much bulkier watch, never shows that.

                          Suunto Race Titanium
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                          ? 1 Reply Last reply Reply Quote 2
                          • ? Offline
                            A Former User @seanvk
                            last edited by

                            @seanvk

                            Yes clearly! Especially since all the data collected is used for algorithm calculations. I’m coming out of a day at the office with a site visit this afternoon with 6810 steps. 3500 this morning while sitting from 8 a.m. to 12 p.m. (with a passage through the coffee machine which is 25 meters from my office…) Even when washing my hands, the simple act of moving the handle, the watch counts 190 steps and a heart rate between 90 and 110 bpm.🤣

                            I stopped and restarted my watch to see if that would fix the problem, nope. I find myself with higher resource data than before the shutdown, a lower TSB and CTL as well (certainly the update of day -1 data)
                            I don’t have a very high sporting level ( 36:30 in 10km and 1h24 in half marathon but all the data displayed in the application are absolutely false.

                            The only correct data are: sleep time, time, pressure and altimetry.

                            Quite frankly, I expected much better from a Suunto watch. I was ready to make some concessions but this is too much!

                            GiPFELKiNDG stromdiddilyS 2 Replies Last reply Reply Quote 2
                            • GiPFELKiNDG Offline
                              GiPFELKiND Silver Members @Guest
                              last edited by

                              @Fizzgig yesssss hope for update to solve the OHR Problems… Please Suunto implement a better OHR Sensor!

                              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

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                              • stromdiddilyS Offline
                                stromdiddily Gold Members @Guest
                                last edited by

                                @Fizzgig said in Suunto Vertical: Bug Collection:

                                I don’t have a very high sporting level ( 36:30 in 10km and 1h24 in half marathon but all the data displayed in the application are absolutely false.

                                Curious on your definition of “high sporting level” given those times 😄

                                Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                ? 1 Reply Last reply Reply Quote 1
                                • ? Offline
                                  A Former User @stromdiddily
                                  last edited by A Former User

                                  @stromdiddily

                                  I’m 45 this year and I don’t consider myself ultra sporty. I have been cycling for 15 years and running for 3 years.
                                  Before smoking 2 packs of cigarettes per day 😜

                                  That being said, this doesn’t help my issues with Suunto watches. I tried garmin and coros before coming here and never had a single bug or crash. The values ​​(although to be taken lightly) seemed more reliable to me. I don’t need all the gadgets offered by competitors. I don’t even use call or text notifications. I just need to have sleep monitoring data (I have a little sleep apnea), heart monitoring and I like to know the average number of steps I take per day.

                                  zhang965Z Brad_OlwinB 2 Replies Last reply Reply Quote 2
                                  • zhang965Z Offline
                                    zhang965 @Guest
                                    last edited by

                                    @Fizzgig said in Suunto Vertical: Bug Collection:

                                    stromdiddily

                                    J’ai 45 ans cette année et je ne me considère pas comme ultra sportif. Je fais du vélo depuis 15 ans et je cours depuis 3 ans.
                                    Avant de fumer 2 paquets de cigarettes par jour 😜

                                    That being said, this doesn’t help my issues with Suunto watches. I tried garmin and coros before coming here and never had a single bug or crash. The values ​​(although to be taken lightly) seemed more reliable to me. I don’t need all the gadgets offered by competitors. I don’t even use call or text notifications. I just need to have sleep monitoring data (I have a little sleep apnea), heart monitoring and I like to know the average number of steps I take per day.

                                    Non tu n’as pas compris, les montres de Suunto visent les sportifs qui courent à 13min/km, 16min/km pour 100 miles
                                    . Si tu suis un les testeurs de Suunto tu peux remarquer cela.

                                    Quand je compare les montres, les montres Suunto proposent des valeurs précises quand je marche,

                                    Quand je cours au delà de 4min/km, là c’est un pure bordel de merde.

                                    Winners Wear Winners

                                    TieutieuT Brad_OlwinB 2 Replies Last reply Reply Quote -7
                                    • TieutieuT Offline
                                      Tieutieu Platinum Member @zhang965
                                      last edited by

                                      @zhang965 sérieusement…
                                      mode humour I Guess…?? 🤒

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                                      • sartoricS Offline
                                        sartoric Moderator
                                        last edited by sartoric

                                        nope, it’s mode troll as usual

                                        there’s no more humor, if ever been, in his posts since a long time
                                        he’s the only one enjoying this trolling by now

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                                        • Brad_OlwinB Offline
                                          Brad_Olwin Moderator @zhang965
                                          last edited by

                                          @zhang965 said in Suunto Vertical: Bug Collection:

                                          @Fizzgig said in Suunto Vertical: Bug Collection:

                                          stromdiddily

                                          J’ai 45 ans cette année et je ne me considère pas comme ultra sportif. Je fais du vélo depuis 15 ans et je cours depuis 3 ans.
                                          Avant de fumer 2 paquets de cigarettes par jour 😜

                                          That being said, this doesn’t help my issues with Suunto watches. I tried garmin and coros before coming here and never had a single bug or crash. The values ​​(although to be taken lightly) seemed more reliable to me. I don’t need all the gadgets offered by competitors. I don’t even use call or text notifications. I just need to have sleep monitoring data (I have a little sleep apnea), heart monitoring and I like to know the average number of steps I take per day.

                                          Non tu n’as pas compris, les montres de Suunto visent les sportifs qui courent à 13min/km, 16min/km pour 100 miles
                                          . Si tu suis un les testeurs de Suunto tu peux remarquer cela.

                                          Quand je compare les montres, les montres Suunto proposent des valeurs précises quand je marche,

                                          Quand je cours au delà de 4min/km, là c’est un pure bordel de merde.

                                          Clearly you are an awesome athlete @zhang965, you could certainly give that Courtney Dewalter a run for her money. She only managed 16min/km at her last win of Hardrock 100. You should sign up @zhang965 and show her what a real althete is!

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          ? 1 Reply Last reply Reply Quote 1
                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @Guest
                                            last edited by

                                            @Fizzgig I wish you did not have this issue, I have never experienced erratic HR readings while sitting, driving, walking, etc with any of my Suunto watches. I see why this is an issue for you.

                                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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