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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • L Offline
      lilaceo @fluca
      last edited by

      @fluca the same happens to me and another users. I’ll try a reset

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      • Jakub SliacanJ Offline
        Jakub Sliacan
        last edited by

        It seems that the “lap duration” field behaves like a “duration” field. Here’s a video of what I mean: https://photos.app.goo.gl/sNqDuiZWxh6523Ty7 and here’s a screenshot of the settings for that page (in that sport mode): https://photos.app.goo.gl/h1JRQLbhb6tFEJjA6.

        I’m assuming this is easily fixable (or am I overlooking something obvious?). Is this a place to report this? Couldn’t fine anywhere else to report bugs.

        Thanks

        isaziI Mff73M 3 Replies Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @Jakub Sliacan
          last edited by

          @Jakub-Sliacan I am reporting it to Suunto, thanks

          Watch: Suunto Vertical Ti

          Blog: isazi's home

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          • Mff73M Offline
            Mff73 @Jakub Sliacan
            last edited by Mff73

            @Jakub-Sliacan said in Suunto Vertical: Bug Collection:

            It seems that the “lap duration” field behaves like a “duration” field. Here’s a video of what I mean: https://photos.app.goo.gl/sNqDuiZWxh6523Ty7 and here’s a screenshot of the settings for that page (in that sport mode): https://photos.app.goo.gl/h1JRQLbhb6tFEJjA6.

            tried on my Vertical, in one of my trailruuning custom mode, i added a lap duration field : it is working as expected.

            Maybe you could try to delete your sport mode and recreate it (possibly it is corrupted).

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            isaziI 1 Reply Last reply Reply Quote 0
            • isaziI Offline
              isazi Moderator @Mff73
              last edited by

              @Mff73 @Jakub-Sliacan before deleting the sport mode, send logs via the app so that developers can see what went wrong.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              Mff73M 1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73 @isazi
                last edited by

                @isazi
                i have no issue on my side ;), i will save time to dev and not send them my logs.

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                1 Reply Last reply Reply Quote 0
                • isaziI Offline
                  isazi Moderator @Jakub Sliacan
                  last edited by

                  @Jakub-Sliacan do you have autolaps enabled? If so, that field shows auto-laps and not manual ones.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

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                  • L Offline
                    localful
                    last edited by

                    Hi, I am pretty sure this is a bug since I used to have this feature until the latest update. I can’t set my SV in “vibrate” mode only, meaning that for example mobile notifications would only vibrate. the tones setting in the general setting menu offer somewhat different combinations of setting the system sounds. I’ve complied a list of different setting combinations and what result they produce, none of them are what I was looking for…
                    If this does get answered, does anybody know the logic behind having a separate toggle switch for the “vibration” and then a couple of more options for the “alarm”? I am very confused with this logic and am unsure what controls what.

                    325f8417-a84f-4217-a81e-d7a104bc1cf3-image.png

                    inkognitoI 1 Reply Last reply Reply Quote 0
                    • inkognitoI Offline
                      inkognito Platinum Member @localful
                      last edited by

                      @localful Have you set Tones to “All off”? If not, that’s why there’s sound on all the times…

                      SV: fingers crossed :D
                      S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                      Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                      Despite some pretty bad luck, I still love Suunto!

                      M 1 Reply Last reply Reply Quote 0
                      • M Offline
                        markman8 @inkognito
                        last edited by

                        Hello, its 3:50 in the morning and the Vertical just recovered from error 1401.1403 after entering Service mode (the 12s upper button thing).

                        I woke up in the middle of the night just to find out that the watch needed to enter Service mode glowing in the dark. I pressed the upper button for 12s and I thought that that was it reading in the mean time another section and thread in this forum about Verticals that never recovered from this mode. Fortunately and as I prepared a cup of tea I found that a new message came up on the screed saying that it recovered from error as mentioned above.

                        First of all could the team of programmers explain what this error is about? The version I am currently on is 2.30.26 and the watch enjoys the best of treatment as far as functionality and physical care is concerned. Yesterday before going for sleep I did sync it (I had 5 days that I did not synced it before that).

                        Suunto Cores (2 of them) have managed up to their expectations. Its a pity this titanium solar version does not. Not that I am disappointed completely (yet) but I am certain that for a real athlete and adventurer the Vertical would not be the ideal watch to be with.

                        TieutieuT 1 Reply Last reply Reply Quote 0
                        • TieutieuT Offline
                          Tieutieu Platinum Member @markman8
                          last edited by

                          @markman8 said in Suunto Vertical: Bug Collection:

                          ?The version I am currently on is 2.30.26

                          Never experimented any crash with SV. Why is your SV not updated to 2.40.38 fw ?

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          M L 2 Replies Last reply Reply Quote 0
                          • M Offline
                            markman8 @Tieutieu
                            last edited by

                            @Tieutieu said in Suunto Vertical: Bug Collection:

                            Why is your SV not updated to 2.40.38 fw ?

                            Really? There was no prompt from the watch to do so and as far as this forum is concerned the latest software version for Suunto Vertical is 2.30.26 the same as my watch is on right now.

                            isaziI 1 Reply Last reply Reply Quote 0
                            • isaziI Offline
                              isazi Moderator @markman8
                              last edited by

                              @markman8 the latest firmware version for Vertical is 2.30.38

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              M 1 Reply Last reply Reply Quote 0
                              • M Offline
                                markman8 @isazi
                                last edited by markman8

                                @isazi well as I mentioned the watch never prompt for upgrading to the latest one. Battery life is 83% and the following pictures reveal that I have set up automatic updates to on.
                                IMG_2757.PNG

                                And yes the latest update is recognized by the app.

                                IMG_2756.PNG

                                Watch still on .26
                                IMG_2755.JPG

                                Please also note that the Software update in the General section is grayed out.

                                isaziI I 2 Replies Last reply Reply Quote 0
                                • isaziI Offline
                                  isazi Moderator @markman8
                                  last edited by

                                  @markman8 send me a private message.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  GiPFELKiNDG 1 Reply Last reply Reply Quote 0
                                  • GiPFELKiNDG Offline
                                    GiPFELKiND Silver Members @isazi
                                    last edited by GiPFELKiND

                                    @markman8 what is the Problem here? Why your watch isnt updated?

                                    If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                    isaziI I 2 Replies Last reply Reply Quote 0
                                    • isaziI Offline
                                      isazi Moderator @GiPFELKiND
                                      last edited by

                                      @GiPFELKiND I helped @markman8 fix the issue, now his watch is updated.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      Mff73M I 2 Replies Last reply Reply Quote 2
                                      • Mff73M Offline
                                        Mff73 @isazi
                                        last edited by

                                        @isazi
                                        is this so a secret trick to fix by PM ? 🙂

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        1 Reply Last reply Reply Quote 2
                                        • TieutieuT Offline
                                          Tieutieu Platinum Member
                                          last edited by

                                          Small bug with suunto plus app selection :
                                          when selected (climb for instance), the button remains “unpined” when i go out the app selection menu and come back in it.
                                          To “unpin” the app =, I had to pin it again.

                                          It works, but its strange. Have you also this behaviour ?

                                          Suunto’s devices at home :
                                          Vertical titanium solar
                                          Suunto Race S
                                          S9pp titanium sand
                                          Suunto Wing
                                          S9B titanium Ambassador edition, A3P, X6

                                          jjpazJ ? 2 Replies Last reply Reply Quote 1
                                          • jjpazJ Offline
                                            jjpaz Bronze Member @Tieutieu
                                            last edited by

                                            @Tieutieu said in Suunto Vertical: Bug Collection:

                                            Small bug with suunto plus app selection :
                                            when selected (climb for instance), the button remains “unpined” when i go out the app selection menu and come back in it.
                                            To “unpin” the app =, I had to pin it again.

                                            It works, but its strange. Have you also this behaviour ?

                                            Yes, same behavior here 😉

                                            Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                            1 Reply Last reply Reply Quote 1
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