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    Trends - Steps and calories missing (iOS and Android)

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • T Offline
      tkernen
      last edited by

      I know this issue has been previously reported that both steps and calories history aren’t stored. It seems the answer is to reinstall the Suunto app.

      I can confirm that I have the issue both with Android and iOS devices, including fresh installs on new devices.

      It does sound strange to me that the fix is to uninstall/reinstall until it works.

      I have data history back to August 2021, then nothing for those 2 fields. So both iOS and Android devices that pull the data from the cloud report the exact same behaviour.

      Do I need to uninstall/reinstall on all devices?
      Only on the one the phone is currently paired to?
      Will the historical data be made available once I’ve done enough uninstall/reinstall?

      TIA

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