Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Trends - Steps and calories missing (iOS and Android)

    Scheduled Pinned Locked Moved Suunto app and other software services
    1 Posts 1 Posters 230 Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • T Offline
      tkernen
      last edited by

      I know this issue has been previously reported that both steps and calories history aren’t stored. It seems the answer is to reinstall the Suunto app.

      I can confirm that I have the issue both with Android and iOS devices, including fresh installs on new devices.

      It does sound strange to me that the fix is to uninstall/reinstall until it works.

      I have data history back to August 2021, then nothing for those 2 fields. So both iOS and Android devices that pull the data from the cloud report the exact same behaviour.

      Do I need to uninstall/reinstall on all devices?
      Only on the one the phone is currently paired to?
      Will the historical data be made available once I’ve done enough uninstall/reinstall?

      TIA

      Ambit 3 Peak, S9 Baro Ti, S9 Peak Ti, Vertical 1 Ti, Vertical 2 Ti

      1 Reply Last reply Reply Quote 0

      Hello! It looks like you're interested in this conversation, but you don't have an account yet.

      Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

      With your input, this post could be even better 💗

      Register Login
      • First post
        Last post

      Suunto Terms | Privacy Policy