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    Firmware 2.13.18 broken on S9Baro?

    Scheduled Pinned Locked Moved Suunto 9
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    • Radu NegoescuR Offline
      Radu Negoescu
      last edited by

      Am I the only one unable to update to 2.13.18? I’ve tried it twice now, it bricks the watch (SuuntoLink suddently says “watch disconnected” during the update). Upon reconnect, it resets and loads 2.12.20 with no problems (but losing all settings in the process). I’ve done it twice in a row, both times failed.

      Did any of you update yet, without issues?

      1 Reply Last reply Reply Quote 0
      • Saketo NemoS Offline
        Saketo Nemo Moderator
        last edited by

        have you tried uninstalling and reinstalling suunto link?

        1 Reply Last reply Reply Quote 0
        • zadowZ Offline
          zadow
          last edited by

          Seems like I was more lucky. Same happened to me. Watch rebooted with hard reset (all settings lost), but started with new firmware. Now running for third day, I think and everything seems to be OK…I had no chance to test it on run or on bike yet, I went to pool twice. For swimming activity seems everything fine…

          Suunto S9 Baro Titanium, Ironman l.e.
          Suunto Smart Sensor
          Wahoo Tickr FIT
          Hammerhead Karoo 2

          Swim Ride Run Rest Repeat

          S 1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator
            last edited by

            I did update on Tuesday, no issues.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            1 Reply Last reply Reply Quote 1
            • Dimitrios KanellopoulosD Online
              Dimitrios Kanellopoulos Community Manager
              last edited by

              can you try:

              https://firmware.geo.movescount.com/production/Ibiza-fw_2.13.18.3719-F.zip

              download the zip
              Do not extract it
              Drag and drop to Suuntolink at the gear icon top right

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              Radu NegoescuR 1 Reply Last reply Reply Quote 2
              • A Offline
                AdamMada Bronze Member
                last edited by

                S9B has updated. I’s ok.

                1 Reply Last reply Reply Quote 0
                • Radu NegoescuR Offline
                  Radu Negoescu @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos there are several things I like about this:

                  1. that you answered with a real answer
                  2. that I can pretend I have a version number just for me
                  3. that, despite taking what seemed like a hell of a long time to update (upwards of 5 minutes, I didn’t remember it so long!), it WORKED!

                  So, I guess we can rule out a faulty cable then. Question is, will the next “official” update still work? I know where to come if it doesn’t 😉

                  Thanks everyone for your replies and enjoy holidays, if you can.

                  Cheers

                  Brad_OlwinB 1 Reply Last reply Reply Quote 2
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @Radu Negoescu
                    last edited by

                    @Radu-Negoescu Make sure Suuntolink is updated, I do not know which OS you are on but sometimes on my Mac, Suuntolink does not recognize an update is pending. Restarting the computer will fix this.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    Radu NegoescuR 1 Reply Last reply Reply Quote 0
                    • Radu NegoescuR Offline
                      Radu Negoescu @Brad_Olwin
                      last edited by

                      @Brad_Olwin Thanks I had checked that. It was the latest version. I suspect @Dimitrios-Kanellopoulos has a better idea what might be wrong. His workaround … well … worked.

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                      • Dimitrios KanellopoulosD Online
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        when doing a drag and drop then it forces the FW update “despite” errors (ie also bugs).

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

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                        • j.dominguezJ Offline
                          j.dominguez
                          last edited by

                          Hi,

                          is something wrong with the udpdate system of suuntolink. Im triying to update s9 to last firmware and i cant (i have last suuntolink version and my internet connection works well).

                          This is a printscreen of the message suuntlink give me.

                          Any idea???

                          a741ce6a-a93f-454a-90eb-7aa9232f93b9-imagen.png

                          Suunto T3d
                          Suunto GPS Track POD
                          Suunto T6c
                          Suunto Ambit2
                          Suunto 9

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Online
                            Dimitrios Kanellopoulos Community Manager @j.dominguez
                            last edited by

                            @j-dominguez yes windows 7 are not supported. I asked the team to fix this.

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            1 Reply Last reply Reply Quote 1
                            • j.dominguezJ Offline
                              j.dominguez
                              last edited by

                              Ok thanks @Dimitrios-Kanellopoulos for the reply 👍

                              Suunto T3d
                              Suunto GPS Track POD
                              Suunto T6c
                              Suunto Ambit2
                              Suunto 9

                              1 Reply Last reply Reply Quote 0
                              • S Offline
                                SamLondon @zadow
                                last edited by

                                @zadow same for me. I did the firmware update but it’s really annoying to have to be greeted to being asked setting up my language/take me through the onboarding (which I appreciated first time, now it’s just annoying).

                                Now I want to do a New Years day run and instead this… I got my S9B recently, so this is my second update. I liked all the new watch faces that came with the last update, but is this a common occurence with updates?

                                e0b5839b-1c60-4a0d-a2e0-9565dc51b5ef-image.png

                                isaziI 1 Reply Last reply Reply Quote 0
                                • isaziI Offline
                                  isazi Moderator @SamLondon
                                  last edited by

                                  @SamLondon it happened to me just once, at the first update when I bought my S9.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

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