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    Suunto 9 Baro Crashed During Exercise

    Scheduled Pinned Locked Moved Suunto 9
    suunto 9 barocrashissue
    16 Posts 10 Posters 3.6k Views 11 Watching
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    • Mff73M Online
      Mff73
      last edited by

      @Matthew-Robertson and @JAHANDERSON
      are you eventually using both SuuntoApp and MovescountApp in parallel ? it was the kind of issues it caused in the past. Should have been solved, but…

      SSU (retired), SV1, SV2
      Wife : S9PP
      SA: Always the latest beta :)
      Android + Galaxy S205G

      J 1 Reply Last reply Reply Quote 0
      • Vincenzo UccieroV Offline
        Vincenzo Ucciero @Brad_Olwin
        last edited by

        hey guys, I am experiencing the same issue with my S9B. During a hike it crashed and the activity was saved without any ascent. In addiction it freezes almost four times a week with the classic arrow down and the dots, which proofs my nerves from crushing it under my feet. I tried the soft reboot and the hard way with the reset via suuntoLink. Nothing seems to work. Now my question is: Is the S9B faulty in general or is it just my model? I am still in the 30days from amazon and am sending it back… have to decide if I want to stick with Suunto or take a detour to G 😞

        Saketo NemoS Brad_OlwinB 2 Replies Last reply Reply Quote 0
        • J Offline
          JAHANDERSON @Mff73
          last edited by

          @Mff73 Not that I’m aware of, only the SuuntoApp - though I did create a custom sports mode yesterday before running, which it then said it was disconnecting the watch from Movescount (which I hadn’t connected it too in the first place unless it does so automatically!)

          1 Reply Last reply Reply Quote 0
          • Saketo NemoS Offline
            Saketo Nemo Moderator
            last edited by

            really strange.
            With Spartan Ultra it happened to me once, a few months after its release, in late 2016, when the software was really immature.
            With s9, which I have been using for more than a year, however, it has never happened to me.
            After sending the logs, if I were you I would do a hard reset directly

            1 Reply Last reply Reply Quote 0
            • Saketo NemoS Offline
              Saketo Nemo Moderator @Vincenzo Ucciero
              last edited by

              @Vincenzo-Ucciero
              it’s definitely not a general problem with this watch, but if you’ve tried hard reset and it happens so often, I think yours is malfunctioning. 😞

              I would advise you to try to return it to amazon and have it replaced, before moving on to the G

              1 Reply Last reply Reply Quote 0
              • isaziI Offline
                isazi Moderator
                last edited by

                So far, never happened to me. I have been using my S9 since August last year.

                Watch: Suunto Vertical 2 Titanium Black

                Blog: isazi's home

                1 Reply Last reply Reply Quote 0
                • Vincenzo UccieroV Offline
                  Vincenzo Ucciero
                  last edited by

                  so it’s my watch then. I’ll send it over and give Suunto another try. thanks guys

                  Luís PintoL 1 Reply Last reply Reply Quote 2
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @Vincenzo Ucciero
                    last edited by

                    @Vincenzo-Ucciero You have a faulty watch. I would return it to Amazon. I had 356 exercises in 2019 with my S9 and no crashes.

                    Vector/T6c/Vertical 2 Ti

                    1 Reply Last reply Reply Quote 1
                    • Luís PintoL Offline
                      Luís Pinto Platinum Member @Vincenzo Ucciero
                      last edited by

                      @Vincenzo-Ucciero S9 never crash for me. Amazon have to response for faulty unit.

                      SR
                      Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

                      1 Reply Last reply Reply Quote 0
                      • BulkanB Offline
                        Bulkan Moderator
                        last edited by

                        One fellow is saying the same in a Facebook group, he updated Suunto app and the problem didn’t show again.

                        But for me S+ never crashed.

                        Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                        1 Reply Last reply Reply Quote 1
                        • PENNACNPP Offline
                          PENNACNP Bronze Member
                          last edited by

                          Perhaps I experienced a fluke. Subsequent runs went without a hitch.

                          SUUNTO VERTICAL TITANIUM SAND
                          SUUNTO 9 PEAK PRO TITANIUM SLATE
                          SUUNTO 9 PEAK GRANITE BLUE TITANIUM
                          SUUNTO 9 BARO CUSTOM

                          1 Reply Last reply Reply Quote 0

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