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    Hart rate and callories made on Chest band not appear in suunto 9

    Scheduled Pinned Locked Moved Suunto 9
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    • Dawid JędrykaD Offline
      Dawid Jędryka
      last edited by

      I have suunto 9 for 3 days, i have made my first workout with chest band paried with clock, clock was Laying on the Floor. After my training all the information are store in training information but on the daily hartrate monitor and daily callorie consumption i have a gap for the time od the training. is it normal or mayby Im doping something wrong. Chest band is polar h7

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @Dawid Jędryka
        last edited by

        @Dawid-Jędryka Doesn’t look normal and I am suspecting that due to the watch is in standby mode this happens.

        Can you check if the watch is not on standby if this also happens? (eg wearing it)

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
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        • Dawid JędrykaD Offline
          Dawid Jędryka
          last edited by

          Not working, even im I Wear a clock. I see training was done, the amount of calories i use but on the daily graph there is empty gap264C5A49-4198-40A7-B659-68FF6FED2644.jpeg

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          • Dawid JędrykaD Offline
            Dawid Jędryka
            last edited by

            When i’m working only on clock (without strap) everything is ok.

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            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by

              What are the calories that the watch shows? Can you help me a bit with when eg you workedout and what the app shows?

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
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              • Dawid JędrykaD Offline
                Dawid Jędryka
                last edited by

                The gap after 12.00 is the place where I done my workout session on the chest strap conected to my watch. The callories shown on thengraph are callories in then non working time. Even when i wear clock and use a strap (time after 18.00 on the graph) it also do not show callories on the graph. But it shows callories summary (top right corner), and it shows all information in the workout journal.

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                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @Dawid Jędryka
                  last edited by

                  @Dawid-Jędryka hmmm ok that doesn’t happen on mine though but I am some FW’s ahead

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
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                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @Dawid Jędryka
                    last edited by

                    @Dawid-Jędryka could you uninstall / reinstall the app?

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
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                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @Dawid Jędryka
                      last edited by

                      @Dawid-Jędryka also reboot the watch vis 12second upper button

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
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                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @Dawid Jędryka
                        last edited by

                        @Dawid-Jędryka but I also see on the chart the calories high on the 12:00 how can this be then?

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

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