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    Suunto 7: Breaks in Fit daily heart rate

    Scheduled Pinned Locked Moved Suunto 7
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    • ? Offline
      A Former User
      last edited by

      So, over the weekend I reset my Suunto 7 to see if @pilleus reset during his setup would help in my case. For one day, heart rate in Fit was perfect. I was about to post this as a solution, but then things went back straight to where they used to be.

      In other words, @Brad_Olwin is right: save yourself time and don’t do any resets. These won’t help for longer than a day. So far force-stopping fit and clearing cache proved the only short lived workaround.

      @Dimitrios-Kanellopoulos Oh, and an interesting observation about breaks… I noticed it takes fairly long for Fit to lock on my heart rate, often upward of 20-25 sec. One time when it didn’t measure heart rate for a few hours, I took a manual reading. Fit took good 30 sec trying to get heart rate, failed, and silently exited the manual HR screen without saying anything. I did it again. After about 20-25 sec. it got the heart rate. Could it be the issue with fit is that it’s timing out trying to get HR?

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      • pilleusP Offline
        pilleus @Guest
        last edited by

        @NickK said in Suunto 7: Breaks in Fit daily heart rate:

        For one day, heart rate in Fit was perfect.

        For 10 days the heart rate is perfect with my S7. 🤔

        Without gaps, without problems. Just the sync is different from the S7 to Google cloud compared to Fit on the smartphone to Google cloud. With my two WearOS watches. Fit on the watch lags behind the smartphone.

        I gave Fit all permissions, gps/location excluded.

        https://www.instagram.com/moves.are.life/
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        • ? Offline
          A Former User @pilleus
          last edited by A Former User

          @pilleus Don’t know what to say 😕 Do you happen to run non-Suunto watch face? That’s always on with abmient mode, like that 3100 Essential?

          Switched back to Fossil G5 that talks to the exact same phone and has the exact same setup in watch’s Fit including permissions, and I’m not seeing any breaks. The only differences are hardware, vendor specific bits including sensor packages, and the watch face. Will use it for a few days just to make sure (Suunto 7 was also good the first day or two after initial setup and then after reset).

          Arguably, Fit’s 24/7 HR isn’t terribly useful with the whole 2-3 data points per hour, but it’s mightily annoying seeing breaks nevertheless.

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          • pilleusP Offline
            pilleus @Guest
            last edited by

            @NickK said in Suunto 7: Breaks in Fit daily heart rate:

            Do you happen to run non-Suunto watch face? That’s always on with abmient mode, like that 3100 Essential?

            I switch between the 3100 Essential (no AOD, no heart rate in the customizable fields) and the https://play.google.com/store/apps/details?id=fr.thema.wear.watch.destroy (no AOD, no heart rate in the customizable fields).

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            • ? Offline
              A Former User @pilleus
              last edited by

              @pilleus So, 3100 Essential with Powersave Tilt to Wake, no AOD / no tilt to wake / no tap to wake?

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              • pilleusP Offline
                pilleus @Guest
                last edited by

                @NickK 👍

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                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager
                  last edited by

                  I am watching and reading about your issue and @Brad_Olwin 's and I reporting on this.

                  I am putting as much prio as I can.

                  Would be great to have the same setup as @pilleus …

                  I would check another thing: Battery optimizastion on the watch for FIT.

                  That said ^ it should not be a problem

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
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                  • ? Offline
                    A Former User @Dimitrios Kanellopoulos
                    last edited by A Former User

                    @Dimitrios-Kanellopoulos Sure, thanks a lot for looking into this. Battery optimization would be whatever the watch came with. I haven’t changed anything one bit in that regard.

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                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @Guest
                      last edited by

                      @NickK yeah I understand that, but perhaps unlisting it (not - optimised) would worth the test. Could be as that small issue , that someone did a boo boo 😉

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
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                      • T Offline
                        trinitao
                        last edited by

                        Hi everyone, new Suunto 7 user here from Germany. Sorry for digging out this old thread, but I have exactly the same issues that @NickK describes. The daily heart rate measurement in fit does’nt start automatically, and even after activating it once there are more gaps than graphs throughout the day. I guess it would be even more if I would’nt check it continuously. Even in the phases where it seems to work the interval varies between 2 measurements per hour and 1 measurement in 2 hours. Last week it worked fine for two days, but after a reboot it was all like before.

                        I was wondering if there is any solution or workaround for that issue, since no posts came here anymore. Or did I just miss anything? I bought the Christmas special edition two weeks ago, so this should be a fairly new device and it runs on the latest software. I’m also not sure what @Dimitrios-Kanellopoulos means with battery optimization for fit. I just know the power saving mode of the watch and battery options in the Suunto wear app.

                        Thanks for your help!
                        Matt

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                        • Jamie BGJ Offline
                          Jamie BG Bronze Member @pilleus
                          last edited by

                          @pilleus updated last night again to 2.49.13-230

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                          • pilleusP Offline
                            pilleus @trinitao
                            last edited by

                            @trinitao I deactivated the sync from Suunto wear app to Google and deactivated an overlay from Suunto on the watch. The heart rate is shown proberly in Google Fit, even if I use several watches over the day. So far, no problems with my special setup.

                            You could use the app heart trace 2 to have a continously heart rate reading and export to Google Fit.

                            This would be the easiest solution. 👍

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                            • T Offline
                              trinitao @pilleus
                              last edited by

                              @pilleus Thanks for your reply! I think your setup  doesn’t work for me as I still want the Suunto Data to be exported to Fit.
                              Heart trace 2 could be an option, if it doesn’t drain the battery and sync works fast enough that I’m still able to use the Fit tile properly (left swipe section). Do you have experiences with this already?
                              I wonder what could cause this behaviour with some devices. Doesn’t seem to be a hardware problem. Could anyone with this issue manage to get Fit work as expected or should I contact the customer service in this case?

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                              • pilleusP Offline
                                pilleus @trinitao
                                last edited by

                                @trinitao said in Suunto 7: Breaks in Fit daily heart rate:

                                Thanks for your reply! I think your setup  doesn’t work for me as I still want the Suunto Data to be exported to Fit.

                                Suunto data can be exported to Fit via Strava and SyncMyTracks. You do not loose anything. But you will get steps and 24/7 hr in Google Fit natively instead.

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                                • pilleusP Offline
                                  pilleus @trinitao
                                  last edited by pilleus

                                  @trinitao

                                  Here my workaround.

                                  • Disable the sync of Suunto wear app to Google Fit.
                                  • Enable steps, 24/7 hr in Google Fit.
                                  • Connect Suunto phone app to Strava.
                                  • Disable salmon.overlay on the Suunto 7 via adb.
                                  • Use SyncMyTracks to sync activities recorded with the S7 from Strava to Google Fit.

                                  Then you will have:

                                  • Steps (all) and hr (of recorded activities) in Suunto phone app.
                                  • Steps and 24/7 hr in Google Fit.
                                  • Recorded activities in Suunto wear app, in Suunto phone app and in Google Fit in the phone app and the wear app even on other WearOS watches.

                                  That’s working flawlessly for me. No missing data in Google Fit and a continous heart rate graph in Google Fit.

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                                  • T Offline
                                    trinitao @pilleus
                                    last edited by

                                    @pilleus Thanks a lot for your help. I read about your salmon workaround in another thread. Do you know if this will affect the warranty of the watch? And will a factory reset undo these changes in case this doesn’t work?

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                                    • pilleusP Offline
                                      pilleus @trinitao
                                      last edited by

                                      @trinitao activating developer options and enabling ADB to install or disable a service will never affect warranty.

                                      The changes are made only in the settings of the actual user, because your device is not rooted and the changes can be undone at every time and of course with a factory reset.

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                                      • T Offline
                                        trinitao @pilleus
                                        last edited by

                                        @pilleus Thanks again! I think I’ll give it a try.

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                                        • T Offline
                                          trinitao
                                          last edited by

                                          Hey everyone, unfortunately still no solution here. Sync from hearttrace 2 to Fit App on Smartphone works, yet it doesn’t sync with the Fit App on the watch. Meaning I’m not able to see the heart rate graph in the Fit tile.

                                          This is crucial for me, because I like the short look at the widget section with a left swipe. Not anyone having the same troubles? I’d really  like to get it to work as it should, without third party apps (except they can be implemented in the widget section).

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                                          • pilleusP Offline
                                            pilleus @trinitao
                                            last edited by

                                            @trinitao you disabled salmon.overlay?

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