Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

[Dimitrios Kanellopoulos]

Hi all. Since you recently had AGPS N/A can you update your vote please to the issue?

I can then escalate this !

Thanks a lot so far to all of you taking the time to post here!

[Dimitrios Kanellopoulos]

@silentvoyager Thanks for raising this issue. There is something fishy here.

I think Suunto should ACK the issue asap

[Mff73]

@Dimitrios-Kanellopoulos said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

Hi all. Since you recently had AGPS N/A can you update your vote please to the issue?

I can then escalate this !

Thanks a lot so far to all of you taking the time to post here!

Sorry, i can’t find a way to change my vote

[Zdeněk Hruška]

I just checked and my AGPS was from 2019-07-09 even if I sync like every day. I noticed that recently took longer to acquire a GPS signal (with Galileo on). I reset watch, synced with Suunto APP and now it’s N/A. So it’s not ok, right?

[Zdeněk Hruška]

So reinstalled the Movescount App and synced with it and my AGPS is up to date… but it deleted all my sport modes… oh

[Mff73]

@Dimitrios-Kanellopoulos
Last tests of today (SSU).
SA don’t update AGPS for me --> NA after reset
MCapp update, but with 2019-07-21T12:05:01Z (we are on 23rd )

[dulko79]

Mine is still stuck on 2019-07-18T00:00:00Z on S5. I have not done watch reset. The reset helped last time but messed up my training plan, so I have skipped it this time.

[Dimitrios Kanellopoulos]

Hi. All you that have this issue, can you pm me your watch Serial number asap?

@dulko79 can you perhaps now?

[pescacebesforum]

@pescacebesforum Checked twice. I have followed all instructions and now is stuck at2019-07-21T12:05:01Z
SuuntoLink enters in a loop.
Training With Garmin FR235 since July 1st, so I do not have feedback about outdated AGPS effects
SSU FW 2.8.24

[suzzlo]

Now happening in my Spartan Sport WH

Assisted GPS -> N/A
FW: 2.8.24
SA -> 4.6.0 (Android)
Phone -> Pixel 3a

[zhang965]

AGPS 23/07/2019

[suzzlo]

Hi, any idea if AGPS sync works with Suuntolink?
I could reset my watch (avoid using Routes and Sports Customizations) and use SA sync and then MC (for AGPS)

BR

[77alex77]

Hello.

Synchro done through SA Android with 2 different smart phone, one for S9 and another one for S5.

Date was up to date but time was with “T00:00:00Z” for both S9 and S5 (synchro done at the very same time)

[Rob33]

on my SSU date blocked on 21/07

[suzzlo]

@Rob33 me too (2019-07-21T12:05:01Z), did you use SA sync and cable/Suuntolink?

[Zdeněk Hruška]

@suzzlo Mine was blocked on some old date until I synced with movescount app which was able to update the AGPS (and delete all my custom sport modes:)). Now it works with SuuntoApp as well (tried few minutes ago). But it’s true that time is allways T00:00:00Z so I don’t know if it’s correct or not.

[suzzlo]

@Zdeněk-Hruška I think, I have read in this forum that hour is not important T00:00:00Z. The key is that date moves ahead…

[MichalJ]

Hi, I never had problem with this, but today i had N/A even after soft reset and waiting … I needed to go back to pc and with SuuntoLink I got at least 2019-07-21T12:05:01Z (so few days old) … Spartan Sport, Software 2.8.24, Suunto app on Android 9 version 4.2.4.

And then after run and sync with Suunto App I got N/A again …

[Zdeněk Hruška]

@suzzlo Ok, thanks, I thought so. Then I can say that the sync with movescount definitely helped in my case. It seems that suunto app is unable to update AGPS for some reason. It gets stuck at one point and leaves the old file there. Maybe some bug in update procedure code. However movescount can deal with it and afterwards suunto app is able to do the update again. But I don’t know if this solution can help everyone.

[suzzlo]

@Zdeněk-Hruška said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

But I don’t know if this solution can help everyone

at least You and me